Warehouse Operations Lead

NFI; Greensboro (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

The NFI Warehouse Operations Lead in Greensboro, NC coordinates daily warehouse activities, supervising shift staff and ensuring safe, efficient handling of goods. Under the Operations Supervisor, you direct work assignments and support material handling, forklift tasks, and inventory accuracy.

You will drive safety, quality, and productivity goals, train staff on SOPs, and collaborate with internal and external partners to resolve issues and optimize processes.

Qualifications

• Experience in a fast-paced warehouse environment.
• Experience with Warehouse Management System.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Ability to handle changing priorities and use good judgment under pressure.
• Good visual acuity to inspect shipments.
• Data entry to create daily inventory reports.
• Accurate record-keeping in sorting, counting and verifying items received.
• Strong time management, organization and self-motivation.
• MHE experience or willingness to learn MHE.
• Attention to detail and excellent customer service skills.

Responsibilities

• Work closely with shift leadership to accomplish shift goals.
• Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products.
• Directs work assignments to employees.
• Provide daily hands-on support in Material Handling and Forklift responsibilities.
• Drive compliance with safety, quality, and productivity goals.
• Brainstorms and suggests process improvements for supervisor.
• Communicate professionally with internal and external partners.
• Identify problems and assist in solutions with management.
• Ensure safe operation of material handling equipment.
• Train new and current employees on SOPs and WIs.
• Maintain clean, organized warehouse; organize inventory and staging for delivery.
• Ensure product is stored safely and in proper locations.
• Assist in warehouse security and reporting.

Skills

Fast-paced warehouse

Warehouse Management System

Microsoft Office

Data entry

Inventory accuracy

Attention to detail

Customer service

Time management

MHE experience

Safety

Problem solving

Education

High School diploma or GED

Tools

Warehouse Management System

Microsoft Office Suite

Job description

Overview

The Warehouse Operations Lead has general responsibility to assist in coordinating and supervising all warehouse activities on a daily basis. Under the direction of the Operations Supervisor, this position is responsible for directing work assignments in a manner consistent with company service and cost objectives.

Responsibilities

• Work closely with shift leadership to accomplish shift goals
• Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products.
• Directs work assignments to employees
• Provide daily hands‑on support in Material Handling and Forklift responsibilities
• Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives
• Brainstorms and suggests new ideas on how to improve processes to supervisor
• Communicates professionally, both orally and written, to internal and external partners
• Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas.
• Ensures efficient and safe operation of all material handling equipment
• Trains new and current employees on operational SOPs and WIs
• Ensures the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery
• Ensure product is stored safely and in the proper place.
• Assists in maintaining the security of the warehouse
• Additional duties as assigned by the warehouse supervisor or manager.

Qualifications

• High School diploma or GED required
• Experience in a fast‑paced warehouse environment.
• Experience with Warehouse Management System
• Computer applications using Microsoft Office (Word, Excel PowerPoint).
• Ability to handle changing priorities and use good judgment in stressful situations.
• Good visual acuity to inspect shipments.
• Ability to input data on the computer to create a daily inventory report.
• Accuracy in record‑keeping and in sorting, checking, counting, and verifying items received.
• Strong time management, organizational, planning and self‑motivation skills.
• MHE experience or desire to learn MHE.
• Must have attention to detail
• Must have excellent customer service skills
• Attention to detail

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. Profit Center PC-252