Warehouse Operation Supervisor

YQN; Romeoville (IL); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

YQN is seeking a skilled Logistics Manager based in Romeoville, Illinois. The role includes overseeing team performance and warehouse operations, ensuring effective communication, and delivering excellent customer service.

The ideal candidate will have a strong background in logistics and a minimum of 3 years experience in warehouse management. Benefits include a competitive salary starting at $85,000 annually, along with health insurance and a 401(k) plan.

Qualifications

• Minimum of 3 years of experience in warehouse operation management.
• Knowledge of the logistics sector and a network of logistics service providers.
• Exceptional communication and interpersonal skills.

Responsibilities

• Oversee a team of full‑time employees and handle staffing and training.
• Implement strategies for performance and productivity management.
• Manage operational activities within warehouse settings.
• Administer scheduling of employee time‑offs.
• Ensure superior customer service to stakeholders.
• Maintain security of the facility and inventory integrity.

Skills

Warehouse operation management

Team management

Logistics knowledge

Leadership

Bilingual in English and Mandarin

Education

Bachelor's Degree

Job description

YQN is a leading one‑stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross‑border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First‑class FCL, First‑class LCL, First‑class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross‑border supply chain logistics.

Responsibilities

• Oversee a team of full‑time employees, responsible for a wide array of tasks, including staffing, training, professional development, motivation, retention, and disciplinary actions up to termination.
• Propel workforce excellence by implementing progressive strategies in performance and productivity management. Provide consistent, equitable feedback, and offer coaching and counseling as necessary.
• Direct the operational activities within warehouse settings. This includes conducting operational meetings to ensure adherence to work instructions, workflow processes, and safety regulations. Oversee the accurate implementation of work schedules and ensure the quality completion of tasks.
• Administer the scheduling of employee time‑offs, ensuring minimal disruption to business operations.
• Generate and distribute various reports essential for daily operations.
• Deliver superior customer service to both internal and external stakeholders.
• Maintain the security of the facility and uphold the integrity of the inventory.

Qualifications

• A bachelor’s Degree is preferred
• A minimum of 3 years of experience in warehouse operation management and team management.
• Knowledge of the logistics sector with a network of logistics service providers.
• Exceptional leadership, influence, organizational, communication, interpersonal, and teamwork capabilities.
• Fluent in both English and Mandarin.

Pay Rate: From $85,000 from year

Job Type: Full‑time

• 401(k)
• Health insurance
• Paid time off
• Vision insurance