Warehouse Manager *Hands on*

Potbelly Sandwich Works; Chicago (IL); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Flexible Work Schedule

Career growth opportunities

Job summary

Potbelly Sandwich Works in Chicago is seeking a dependable Warehouse Manager to oversee daily warehouse operations for packaging, shipping, receiving, storage and delivery of millwork and fixtures. The role blends hands-on floor work with leadership responsibilities in a fast-paced production environment.

Ideal candidates have 5-8 years of warehouse management experience, forklift experience, and a valid driver’s license.

Qualifications

• 5-8 years of warehouse management experience preferred.
• State driver’s license with satisfactory DMV driving record.
• Proficient with computers.
• Effective oral and written communication skills.
• Exceptional interpersonal skills are essential, along with the ability to interact with all levels of a company.
• Associate’s degree or higher preferred.

Responsibilities

• Manage packaging, shipping, and receiving of all millwork, décor, and fixtures to new and existing shops.
• Manage warehouse layout and ensure efficient space utilization.
• Purchase warehouse and office supplies, inventory items and related materials.
• Deliver products to local and Midwest shops.
• General maintenance of warehouse, office, and grounds.
• Manage stock levels and reconcile with inventory control software.
• Prepare pick orders and close out invoices once products have shipped.
• Schedule and oversee warehouse team and manage the flow and quality of work.
• Inspect warehouse equipment, tools, and machinery regularly, and oversee general maintenance when necessary.

Skills

Leadership

Communication

Organization

Teamwork

Computer skills

Education

Associate degree or higher

Tools

Forklift

Excel

Inventory software

Job description

• $60,000 - $65,000 salary range + annual bonus potential!
• Onsite Monday- Friday, 8:00 AM - 4:00 PM in our Chicago, IL warehouse

• $60,000 - $65,000 salary range + annual bonus potential!
• Onsite Monday- Friday, 8:00 AM - 4:00 PM in our Chicago, IL warehouse

Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

What’s In It For You**:

• Competitive pay with performance-based annual raises!
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) WITH company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

Job Title: Warehouse Manager

Department/Function: Development

Location: Support Center, Workshop

Reports to: Director of Production & Construction Services

Job Level 2

Job Band Manager

Full-Time - Exempt

Travel Requirements: Rarely

General Description

We are seeking a dependable, hands-on Warehouse Manager to oversee daily warehouse operations related to the packaging, shipping, receiving, storage, and delivery of millwork, décor, and fixture components. This role is ideal for someone who enjoys working both on the warehouse floor and in an operational leadership capacity.

The Warehouse Manager will be responsible for maintaining an organized and efficient warehouse environment, coordinating inventory and logistics, supervising warehouse personnel, and ensuring products are delivered accurately and on schedule. This position also includes facility maintenance responsibilities and regular interaction with vendors, delivery teams, and internal departments.

The ideal candidate is organized, self-motivated, detail-oriented, and comfortable working in a fast-paced production and distribution environment.

FOCUS

Responsibilities

• Manage packaging, shipping, and receiving of all millwork, décor, and fixtures to new and existing shops.
• Manage warehouse layout and ensure efficient space utilization.
• Purchase warehouse and office supplies, inventory items and related materials.
• Deliver products to local and Midwest shops.
• General maintenance of warehouse, office, and grounds.
• Manage stock levels and reconcile with inventory control software.
• Prepare pick orders and close out invoices once products have shipped.
• Schedule and oversee warehouse team and manage the flow and quality of work.
• Inspect warehouse equipment, tools, and machinery regularly, and oversee general maintenance when necessary.
• Other duties as assigned.

Essential Physical Functions

• Must have the ability/stamina to work 45-50+ hours a week.
• Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Ability to stand/walk for 9-10 hours per day and sit for 1-2 hours per day.
• Must be able to lift up to 75 pounds occasionally.
• Must be able to engage in problem-solving skills to help identify and solve potential issues.
• Must be able to communicate heavily through telephone, e-mail and in-person communications.

Experience, Education And Behaviors

• Must represent The Potbelly Way.
• Self-starter who can work well with others as well as independently.
• Must be extremely neat and organized, with the ability to handle multiple projects at once.
• 5-8 years of warehouse management experience preferred.
• Experience operating a forklift.
• State driver’s license with satisfactory DMV driving record.
• Proficient with computers.
• Effective oral and written communication skills.
• Exceptional interpersonal skills are essential, along with the ability to interact with all levels of a company.
• Associate’s degree or higher preferred.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

Application Deadline: Applications must be submitted by [12/31/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.