Warehouse Manager

Rise Baking Company; Worcester (MA); On-site; USD 116,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Annual bonus eligibility

401k contributions

Incentive and recognition programs

Job summary

Rise Baking Company is seeking an experienced Warehouse Leader to oversee all warehouse operations, including raw materials, packaging, and finished goods. You will manage shipping, receiving, inventory, and third-party warehouses, ensuring safety, accuracy, and efficiency.

The role requires a bachelor's degree in supply chain or 3 years of related experience, with APICS certification desired and strong ERP/MRP/WMS proficiency.

Qualifications

• Bachelor's degree in a supply chain related discipline or 3 equivalent years of experience.
• APICS affiliation/certification desired.
• Food manufacturing familiarity and experience with commodity-sensitive businesses preferred.

Responsibilities

• Identify best practices for warehouse management and optimize effectiveness.
• Ensure documented procedures are developed and implemented across the department.
• Monitor daily activity of shipping, receiving, and inventory staff to ensure high service levels.
• Oversee inventory controls, returns, and product damage; manage transfers and physical inventories.
• Coordinate inventory transfers and conduct regular cycle counts.
• Lead and coach warehouse staff; ensure 5S, cleanliness, and defect-free operations.
• Collaborate with manufacturing and customer service to meet expectations.

Skills

Leadership

Team building

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in supply chain or 3 years of experience

APICS certification desired

Tools

Excel (advanced)

ERP systems (Great Plains, Navision, SAP)

MRP / MPS / WMS

Job description

Job Purpose

Oversee all warehouse operations and maintain the integrity of raw materials, packaging, and finished goods, including any third-party warehouses used for the storage/supply of products. Manage shipping and receiving operations and inventory levels while ensuring material handlers, warehouse service providers, equipment, and physical assets are safe.

Essential Functions

• Identify best practices for warehouse management; continuously evaluate performance of warehouse functions to optimize effectiveness
• Ensure documented procedures and processes are developed and implemented throughout the department
• Monitor daily activity of all shipping, receiving, and inventory warehouse employees to ensure the highest level of internal and external customer service
• Oversee inventory controls, returns, product damage, material transactions, and inventory balances
• Ensure coordination of inventory transfers and physical inventories
• Guide individuals and groups towards effective control of material movement in, around, and outside of the facility
• Act as a liaison between manufacturing and customer service
• Direct ongoing communication and collaboration with customers (both internal and external) to ensure results meet or exceed customer expectations for service, quality, reliability, speed, and accuracy
• Inspect physical condition of warehouses, including equipment, products, and supplies; order maintenance, repairs, or replacements as needed
• Prepare and manage departmental budgets
• Interview and select warehouse employees who will fit well into the working culture and share the company’s core values
• Oversee the training, development, and coaching of warehouse employees, including requirements for keeping the warehouse clean, organized (utilizing 5S principles), and defect free
• Train/cross-train warehouse associates on all company-required training
• Define, develop, and set metrics for internal warehouse employees; provide specific electronic reports (metrics) as required
• Foster a sense of team responsibility for achieving goals
• Support food safety program, quality standards, and legality of manufactured products
• Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies)

• Bachelor's degree in a supply chain related discipline and/or 3 equivalent years of experience
• APICS affiliation/certification desired
• Food manufacturing experience and familiarity with commodity-sensitive businesses preferred
• Retail and foodservice channel experience desired
• Strong computer skills including Microsoft Office with advanced skills in Excel; experience with ERP Systems: Microsoft Great Plains, Navision, SAP
• Experience with manufacturing modules including MRP, MPS, and WMS desired
• Strong leadership and team-building skills with an intense desire to drive positive change and deliver results
• Ability to establish rapport quickly, communicating with ease, skill, and conviction
• Ability to effectively work across different departmental functions and levels of the company, reducing or eliminating barriers to inter-departmental decision making
• Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment
• Self-motivated, goal oriented, quality driven, and capable of working independently with minimal supervision

California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Nevada, New Jersey, New York, Rhode Island, Vermont, Washington, Washington, D.C. Residents Only: The salary range for this role is $116,000 to $130,000 annually. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your annual salary, Rise Baking Company offers benefits such as a comprehensive benefits package, annual bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.