Warehouse Manager

Medline; West Jefferson (OH); On-site; USD 101,000 - 152,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline in West Jefferson, Ohio is seeking a proactive Operations Supervisor to support daily warehouse activities, manage human resources, and ensure operational excellence. The ideal candidate possesses strong leadership and communication skills, effective in multicultural environments, and able to navigate complex decision-making situations.

This role offers a competitive salary range of $101,000.00 - $152,000.00 annually, with benefits including health insurance and 401(k) contributions. Join Medline and be part of a diverse and inclusive workplace.

Qualifications

• 3 to 5 years supervisory experience in a distribution center.
• Ability to navigate complex situations requiring multiple decision makers.
• Demonstrated experience in customer relations.

Responsibilities

• Direct warehouse activities for daily production and order fulfillment.
• Manage human resource processes including sourcing and staffing.
• Monitor work to ensure product is moved correctly through distribution.
• Support sales representatives to deliver outstanding customer service.
• Ensure safe practices and monitor building housekeeping.

Skills

Effective communication

Multicultural effectiveness

Customer relations

Leadership

Operational management

Education

Bachelor's Degree preferred

3 to 5 years supervisory experience

Job description

Job Summary

Support the Director of Operations at the respective distribution center by directing warehouse activities and overseeing all aspects of daily production and order fulfillment.

Major Responsibilities

Operational Excellence

• Establish and maintain operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current. Lead and measure all daily processes to ensure order fulfillment and production are completed with excellence on a daily basis. Partner with the Director of Operations to resolve daily challenges and ensure timely and accurate completion of order fulfillment for operations that ship anywhere from 2,200 to 10,000 lines per day or 136K to 1.2M of revenue daily.
• When applicable, act as the Certified Designated Representative (CDR) and manage all transactions, ensuring accurate procedures and recordkeeping to keep Medline compliant with the State of Florida's Pharmacy Practice Act administrative rule.

Human Capital Management

• Support all human resource processes at the local facility, including sourcing and staffing all positions, supporting the performance management process, administering compensation when necessary, and training and development. Create a culture that promotes positive employee relations. Exposure to confidential information is restricted to salary information for supervisors, leads, and hourly employees.

Expense Management

• Support and oversee daily and ongoing expenses to ensure financial capital is used efficiently. Prepare work orders for repairs and requisitions for replacement of equipment. Schedule, track, and expedite freight to inter‑company and contact distributors. Work with carriers to resolve freight discrepancies.

Inventory Management

• Monitor work and processes to ensure product is moved correctly from trailer to racks to shipping. Responsible for Vendor Managed Inventory (VMI).

Sales Support

• Support local sales representatives and sales leadership to deliver outstanding customer service. Respond to service failures and customer concerns in a timely manner. Assist the Director of Operations with resolving customer complaints through the OSI process.

Safety and Hygiene

• Monitor work team activities to ensure safe practices are in place and demonstrated. Oversee building housekeeping practices. Provide guidance to the safety committee.

Education, Certification, and Licensure

• Bachelor's Degree preferred; relevant work experience accepted in lieu of a degree. 3 to 5 years supervisory experience, with demonstrated ability to support personnel and warehouse employees. Preferable 5 years of business experience, with several years in a distribution center environment.
• When applicable, certified as a CDR by the State of Florida to ensure compliant operations and handling of pharmaceutical product.

Additional Qualifications

• Effective communicator in both group and individual settings; strong writing skills; demonstrated ability to model active listening; approachable; effective in multicultural environments; excellent presentation skills.
• High sense of urgency, personal energy, and stamina. Capable of handling multiple priorities and extensive time demands. High level of personal integrity.
• Ability to navigate complex situations requiring multiple decision makers. Demonstrated experience in customer relations and leadership of work environments that embrace positive employee relations.

Medline Industries, LP and its subsidiaries offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position

$101,000.00 - $152,000.00 per year.

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups, and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal‑opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.