Warehouse Manager

usfoods; Salem (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

US Foods is seeking a Warehouse Manager to lead daily operations in a fast-paced distribution environment. You will coach and develop warehouse associates, enforce safety policies, and drive accuracy in order selection and loading.

The role requires at least three years in warehouse distribution and one year of supervisory experience, with strong leadership, communication, and data interpretation skills. This position may involve shifts, safety training, and adherence to MSS/FSQA standards.

Qualifications

• Minimum of three years of experience in warehouse distribution.
• Minimum of one year overseeing a workforce.
• Knowledge of OSHA, HACCP and regulatory requirements.
• Ability to interpret financial and operational data.
• Basic computer skills (Microsoft Office).

Responsibilities

• Lead safety initiatives and maintain injury-free workplace.
• Coach and develop warehouse associates; address performance gaps.
• Direct daily warehouse operations ensuring efficient workflow.
• Schedule shifts and assign dock locations per SOPs.
• Monitor productivity metrics and correct behaviors via coaching.
• Oversee order accuracy, staging, and loading onto trucks.
• Ensure MSS and FSQA compliance.
• Collaborate with management to reduce inventory shrink.

Skills

Leadership

Communication

People development

Inventory control

OSHA compliance

HACCP

Data interpretation

Microsoft Excel

Regulatory knowledge

Education

High school diploma or GED

College degree preferred

Tools

Microsoft Office

Warehouse Management Systems

Job description

Join Our Community of Food People!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead with a safety mindset that ensures that every US Foods associate remains injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse.
• Oversee and develop warehouse associates through one-on-one coaching, training on policy and procedures, assisting in problem resolution when required, and leading by example. Discuss associate performance with Sr. Warehouse Managers and create plans to address gaps.
• Create a cohesive organization by keeping lines of communication open and directing workforce to ensure efficient workflow.
• Direct and supervise the work and productivity of associates within the warehouse department. Drive associate engagement and retention, and create a culture that embodies US Foods values.
• Participate in building high-performing teams by interviewing and hiring warehouse personnel, in conjunction with Sr. Warehouse Managers. Review performance, coach on productivity and safety targets, and deliver disciplinary action.
• Lead and direct associates to achieve accurate orders that are then staged and loaded on the trucks. Oversee the preparation of the warehouse for shipping or receiving on the next shift.
• Monitor operational information, such as "mis-picks" and productivity reports, to ensure the entire shift meets rates and follows preferred methods. Take action through coaching and counseling to correct behaviors.
• On day shift, designate dock locations for inbound carriers. Ensure product is stocked in appropriate location in accordance with food safety and FIFO processes & procedures. Monitor replenishment activity to ensure stock is available for the shipping shift and to minimize the potential for "shorts". Oversee will call.
• Maintain physical condition and safety of warehouse and equipment, including preparing work orders for repairs and requisitions for equipment.
• Work with operations management team to identify sources of inventory shrink and assist in development of an action plan. Analyze the current operations and make recommendations to improve on expense and cost control.
• Regularly inspect facility for safety hazards and either resolve them or report them to the safety manager as appropriate. Maintain the physical condition of the warehouse and its equipment.
• Ensure Master Sanitation Schedule (MSS) and FSQA requirements are followed.
• Effectively schedule working shifts by leveraging appropriate planning tools (i.e., Microsoft Excel)
• Other duties assigned by manager.

SUPERVISION

• Direct: Union and/or non-union warehouse on-floor associates (Loaders, Selectors, Receivers, Forklift drivers, etc.)

RELATIONSHIPS

• Internal: Warehouse leaders and coworkers; Internal customers across departments (e.g., Sales)
• External: N/A

WORK ENVIRONMENT

The work takes place in normal warehouse environments as well as in cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

• Related Experience/Requirements:
  • Minimum of three years of experience in warehouse distribution required.
  • Minimum of one year of experience overseeing a workforce required.
• Knowledge/Skills/Abilities:
  • Broad knowledge of warehouse operations, methods and procedures.
  • Strong leadership, communication and people development skills.
  • Familiarity with inventory control, OSHA, HACCP and other regulatory requirements.
  • Ability to interpret financial and operational data.
  • Basic computer skills (i.e., Microsoft Office).
• Travel: -10% travel required, typically for mandatory meetings and/or training.
• Education/Training: High school diploma or GED required; college degree preferred.

PREFERRED QUALIFICATIONS

• Licenses/Certifications:
  • HACCP certification a plus.
  • PCQI certification a plus.

PHYSICAL QUALIFICATIONS

• OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
• JOB REQUIRES WORKER TO: FREQUENCY:
• STAND: OCCASIONALLY
• WALK: FREQUENTLY
• DRIVE VEHICLE 1: OCCASIONALLY
• SIT: FREQUENTLY
• LIFT
• 1-10 lbs (Sedentary): OCCASIONALLY
• 11-20 lbs (Light): OCCASIONALLY
• 21-50 lbs (Medium): OCCASIONALLY
• 51-100 lbs (Heavy): OCCASIONALLY
• Over 100 lbs (Very Heavy): NEVER
• CARRY 1-10 lbs (Sedentary): CONTINUO