Warehouse Leadperson- Second Shift

ETNA Supply; Grand Rapids (MI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Quarterly bonus structure

Professional development opportunities

Collaborative work environment

Fast-paced multi-location environment

Job summary

ETNA Supply Company is seeking a Warehouse Leadperson for the second shift (3pm–11:30pm, M-F) at our Grand Rapids, MI facility. The role supervises a team, directs daily tasks, and ensures accurate picking, loading, and shipments while maintaining a safe, organized environment.

You will partner with management, train new staff, and communicate staffing needs and issues. A strong focus on attendance, safety, and performance is required to meet customer expectations.

Qualifications

• High School Diploma or equivalent.
• 1–2 years related experience.
• Ability to pass operator exam.
• Valid driver’s license with acceptable driving record.
• Must pass a substance abuse screening.

Responsibilities

• Meet or exceed customer expectations by providing a positive customer experience.
• Direct, coordinate, and assign daily tasks and work assignments for second shift staff.
• Monitor work reports to ensure accurate pulling, loading, and inventory levels.
• Receive and properly put away product.
• Pull orders and prepare shipments.
• Load accurately picked orders for delivery.
• Load pipe, pallets, and packages onto flatbed trailers using powered industrial equipment when applicable.
• Maintain organization, cleanliness, appearance, and safety of the warehouse and yard.
• Keep management informed of second shift progress, needs, and issues.
• Provide input on employee performance.
• Answer after-hours calls and assist employees, customers, and others, escalating issues to management when appropriate.
• Maintain regular and predictable attendance.
• Perform all duties safely and in compliance with company policies.

Skills

Leadership

Effective communication

Interpersonal skills

Organization

OSHA knowledge

Inventory management

Problem solving

Safety awareness

Education

HS Diploma or equivalent

1–2 years related experience

Equivalent education/experience

Tools

Eclipse

Powered industrial equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Leadperson- Second Shift

ETA WYOMING WAREHOUSE-MANAGER Regular Full-Time Grand Rapids, MI, US

4 days ago Requisition ID: 2680

Join the team that has been powering growth and an excellent reputation for over 60 years!

Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.

What We Offer:

• Competitive compensation, benefits, and quarterly bonus structure.
• 5 different lines of business and 2 subsidiaries that provide company stability through diversification.
• Professional development opportunities to support your growth.
• A collaborative and inclusive work environment that values your contributions.
• The fun challenge of working in a fast-paced, multi-location, diverse business function environment.

The Second Shift Leadperson (3pm to 11:30pm, M-F) is a working leader who oversees second shift operations by directing workloads, serving as a liaison between staff and management, maintaining a safe and organized environment, and performing warehouse and yard duties as needed to meet customer expectations.

Typical Responsibilities

• Meet or exceed customer expectations by providing a positive customer experience.
• Direct, coordinate, and assign daily tasks and work assignments for second shift staff.
• Monitor work reports to ensure accurate pulling, loading, and inventory levels.
• Receive and properly put away product.
• Pull orders and prepare shipments.
• Load accurately picked orders for delivery.
• Load pipe, pallets, and packages onto flatbed trailers using powered industrial equipment (as applicable).
• Maintain organization, cleanliness, appearance, and safety of the warehouse and yard.
• Keep management informed of second shift progress, needs, and issues.
• Provide input on employee performance.
• Answer after-hours calls and assist employees, customers, and others, escalating issues to management when appropriate.
• Maintain regular and predictable attendance.
• Perform all duties safely and in compliance with company policies.

Supervisory Responsibilities

The Leadperson acts as the liaison between management and second shift staff and is responsible for:

• Directing and assigning daily work.
• Training new employees.
• Communicating staffing needs, performance feedback, safety issues, and shift concerns to management.
• Supporting informal problem solving.
• Maintaining a safe, productive, and professional second shift environment.

This position does not have full authority over:

• Hiring
• Disciplinary actions or terminations
• Complaint/grievance resolution
• Formal performance evaluations
• Pay, promotions, or reclassification

Knowledge, Skills & Abilities

• Understanding of warehouse and yard layouts and product types.
• Strong knowledge of company policies, procedures, and OSHA regulations.
• Effective communication and interpersonal skills.
• Ability to manage multiple tasks and adapt in a fast-paced environment.
• Strong organizational, stress management, motivation, and delegation skills.
• Ability to lead by example and set a positive tone for the shift.
• Computer literate with working knowledge of Eclipse.
• Sound judgment on when to escape issues to management.
• Basic math skills (addition, subtraction, multiplication, and division).
• Ability to operate standard office equipment.

Education & Experience

• High School Diploma or equivalent; or
• 1–2 years of related experience and training; or
• An equivalent combination of education and experience.

Certifications & Licenses

• Ability to pass operator exam and safely operate powered industrial equipment.
• Valid driver’s license with acceptable driving record.
• Must pass a substance abuse screening.

Physical Demands & Work Environment

• Frequently required to walk, stand, talk, hear, grasp, handle, reach, and use fingers.
• Regularly required to sit, climb, bend, stoop, push, pull, carry, and lift up to 50 lbs.
• Must perform essential job functions safely and with consistent alertness.
• Vision requirements include near and far vision, depth perception, and color vision.
• Work performed primarily indoors with occasional outdoor exposure to extreme weather.