Warehouse Lead (Nights)

Houston Food Bank; Houston (TX); On-site; USD 48,000 - 62,000; Full time

Job summary

Houston Food Bank in Houston, TX is seeking a Warehouse Lead to oversee daily operations across the freezer cooler, produce rooms, and dry areas, including receiving, order selecting, bin slotting, and sanitation.

You will train warehouse staff, maintain safety and food-safety policies, manage cycle counts, barcode tagging, and ensure accurate paperwork while delivering friendly, reliable service to internal teams and customers.

Qualifications

• High School Diploma or GED required.
• 2 years of relevant experience preferred.
• Forklift and electric pallet jack experience required.
• Experience in food warehousing, retail, or food distribution preferred.
• Supervisory and team leadership experience preferred.

Responsibilities

• Maintain punctual attendance and dependability.
• Follow safety policies and wear PPE.
• Ensure warehouse procedures and policies are met.
• Comply with food safety and sanitation procedures.
• Train and assist Warehouse Associates as needed.
• Manage cycle counts for donated and purchased products.
• Pull orders accurately and tag with barcode labels.

Skills

Excel

Verbal communication

Written communication

Time management

Customer service

Self-motivation

Independent work

Organizational skills

Teamwork

Education

High School Diploma / GED

Tools

Forklift

Pallet jack

Scan gun

Job description

** Schedule: Sunday 1:00 pm - completion & Monday - Thursday 4:00 pm - completion **

POSITION SUMMARY:

The Warehouse Lead is responsible for maintaining smooth day-to-day operations related to receiving, order selecting, bin slotting, and sanitation in areas including the freezer cooler, produce rooms, and dry areas in the Warehouse, as well as outside grounds if needed.

Adhere to PACT values. (Purpose: Using our strengths passionately to contribute to our mission. Accountability: Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

ESSENTIAL JOB FUNCTIONS:

1. Reliable, consistent attendance is a requirement. This position requires punctuality and dependable attendance to meet the needs of the business, including attending and taking part in meetings and presentations.
2. Follows all company safety policies and procedures, including wearing required personal protective equipment (PPE).
3. Ensures warehouse procedures, guidelines, and policies are met.
4. Complies with food safety and sanitation procedures.
5. Assists the operations by working with the Warehouse Associates assigned in the warehouse area, including training them in various aspects of their assigned tasks and keeping the Warehouse Supervisor informed about safety and effectiveness issues.
6. Responsible for the physical cycle count process of product donation, and purchased products as directed by the Warehouse Supervisor.
7. Ensures that orders are pulled correctly and ready for distribution and/or pick-up tagged with barcode tags in bin locations.
8. Completes the slotting of products from the receiving area into the warehouse.
9. Ensures that all products and pallets are received correctly and racked in a timely manner.
10. Recoups all damaged products found during the bin slotting fulfillment process.
11. Provides exceptional customer service and supports receiving and operations programs.
12. Assists customers in loading/unloading their vehicles.
13. Supports Volunteer Services in pulling Project Requisition Order Sheet (PROS) and with Saturday coverage and coverage during periods when Houston Food Bank (HFB) has large volumes of volunteers.
14. Completes all paperwork in a timely fashion.
15. Completes verifications of the Receiving Order Detail Sheet (RODS) to ensure quantities are recorded correctly.
16. Communicates effectively with staff on log changes and perishable cooler/freezer spoilage, and maintains quality control logs and spoilage paperwork.
17. Maintains a clean, safe, and friendly work environment and warehouse by completing daily sanitation lists.
18. Provides exceptional customer service and supports receiving and operations programs.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

Requirements

QUALIFICATIONS:

Education/Experience:

• High School Diploma from an accredited school or general education development (GED) certificate
• 2 years of relevant experience
• Forklift and electric pallet jack experience
• Experience in food warehousing, retail, or food distribution preferred
• Supervisory and team leadership experience preferred

Certificates, Licenses, and Registrations:

• Must complete HFB Powered Industrial Truck (Forklift) training and certification within 15 days of hire date

Special Knowledge/Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the job holder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

• Proficient in Microsoft Office Suite, including but not limited to Excel, Word, PowerPoint, and Outlook
• Ability to operate all types of warehouse machinery, stand-up and sit-down forklifts, long and short pallet jacks, manual jacks, scan guns, computer, copier, and other business equipment
• Ability to work with a diverse population
• Excellent verbal and written communication skills, including the ability to communicate complex information clearly
• Ability to maintain records of materials, supplies, time, and work performed
• Ability to accurately prepare and maintain files, reports, and records
• Ability to exercise sound judgment in making critical decisions
• Strong customer service skills and willingness to assist others
• Ability to work on and adapt to multiple tasks with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment
• Able to work cooperatively and coordinate well with other departments, partners, and neighbors
• Strong time-management, problem-solving, and organizational skills
• Proactive self-starter who is self-motivated to contribute to the team
• Ability to work independently with minimum supervision

COMPLIANCE:

Carries out responsibilities in accordance with HFB policies.

REASONING ABILITY:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. (For best performance, the jobholder in this position would be expected to show the right knowledge, skills, and abilities in the listed areas.)

COMPETENCIES:

Action-Oriented / Customer Focus / Drives for Results / Informing / Approachability / Learning on the Fly / Perseverance / Self-development / Listening / Peer Relationships / Integrity and Trust / Functional Technical Skills

PHYSICAL REQUIREMENTS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of the job, the employee is required daily to analyze and interpret data, communicate, and remain in a standing or stationary position for a significant amount of the workday; and often access, input, and retrieve information from the computer and other office productivity devices. The employee must regularly move about the office and around the facility, use hands, wrists, and fingers to type, write, bend kneel, squat, use hands and fingers to handle, grip, squeeze, and/or feel; push, pull, and reach with hands and arms; and position themselves to retrieve product. The employee must frequently lift 50 pounds. The employee will need to have the average ability to hear horns, warnings, and alerts associated with a warehouse.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. While the job is generally performed in an enclosed office environment, the employee is occasionally exposed to freezers, enclosed and/or tight spaces, wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, strong food-related smells, and outside weather conditions. The employee will be exposed to loud noise levels (e.g., horns, fans).

TRAVEL REQUIRED:

No travel is required for this role.

This role supports hours of operations at the Houston Food Bank facilities, as necessary, and may require flexibility (e.g., times of disaster, community events, company events).

*Is legally able to work in the United States.