Warehouse Lead (Dual Zone)

National DCP; McDonough (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

PTO & holidays

Employee discounts

Career growth

Job summary

National DCP, LLC is seeking a Warehouse Lead in McDonough, GA to support Dunkin’ restaurant distribution. You will lead training, oversee safety, and coach staff across Dry, Cooler, and Freezer zones.

The role requires forklift and RF gun proficiency, voice-picking with Vocollect, and strong teamwork to meet quality standards. The position is full-time, with a Sunday-Friday shift, offering competitive hourly pay and full benefits.

Qualifications

• 3–5 years of related warehouse experience
• Ability to communicate performance expectations clearly
• Proven to work independently within procedures
• Licensed forklift and electric pallet jack experience required
• Proficient with voice picking software such as Vocollect and RF guns

Responsibilities

• Train and coach new hires on safety, equipment, and SOPs to meet accuracy and safety standards
• Provide remedial training to improve performance and adherence to procedures
• Assess warehouse personnel and maximize performance, quality, and safety
• Offer feedback to Training Supervisors and Warehouse Supervisors on program improvements
• Operate electric pallet jack or forklift to hand-select orders in Dry, Cooler, and Freezer environments
• Stack and stage pallets and shrink-wrap loads for transit
• Perform daily safety inspections on material handling equipment
• Ensure all equipment is used safely and according to procedures

Skills

Team leadership

Training & coaching

Safety compliance

Communication

Problem solving

Tools

Vocollect

RF Gun

Forklift

Electric pallet jack

Job description

Overview

Job Title: Warehouse Lead – National DCPLocation: McDonough, GAJob Type: Full-time | Shift: Sunday-Friday

Take your career to the next level with NDCP!

Overview:Join National DCP, LLC (NDCP) as aWarehouse Lead, whereyou’ll play a key role in supporting our fast-paced distribution operations for Dunkin’ restaurants.Using NDCP’s standardized warehouse training content to, train newly hired warehouse workers in the required skills required perform successful in their warehouse roles. Provides remedial training to warehouse personnel, as necessary, to support improved performance, increased compliance with standards and/or improved adherence to safety standards. This position requires working in environments with variation in temperature and humidity (e.g., Dry, Cooler and Freezer areas)

NDCP is a $3 billion supply chain management company serving over 10,000 Dunkin’ locations across the U.S. We’re known for our reliability, performance, and strong team culture.

Why Join NDCP?

• Competitive hourly pay: $24.75/hr
• Full benefits: medical, dental, vision, 401(k) with match
• Paid time off, paid holidays, and employee discounts
• Room to grow—career advancement across departments

Benefits you can count on:

NationalDCP offers a robust benefits suite. Check out our career page for our full list of benefits

• Medical, dental & vision insurance
• Flexible Spending Account (FSA) / Health Savings Account (HSA)
• Company‑paid life, AD&D, short‑ and long‑term disability
• 401(k) retirement plan with company match
• Paid Time Off (vacation, sick, discretionary) & paid holidays and more!
• Additional benefits: employee assistance programs, discount programs, tuition discount program, and more!

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Responsibilities

• Train and coach newly hired employees in the necessary skills required to perform successfully in their warehouse roles. Training includes safety protocols, equipment certification, Vocollect and RF gun utilization and all standard operating procedures related to accurately selecting product to meet accuracy, quality and proficiency standards.
• Conduct remedial training, as necessary, with established warehouse personnel to support improved performance and/or to ensure increased compliance with standard operating procedures, improved and/or improved adherence to safety protocols.
• Conduct ongoing assessments of warehouse personnel and provide coaching to maximize individual performance, quality and safety standards.
• Provide feedback and recommendations to designated Training Supervisors and Warehouse Supervisors on potential ways to improve the overall training program / protocols.
• Operate an electric pallet jack or forklift to accurately demonstrate and safely hand select orders within various warehouse temperature environments: Dry (ambient temps), Cooler (34 degrees), and Freezer (-10 degrees).
• Demonstrate stacking product on pallets in accordance with proper operating procedures.
• Demonstrate staging pallets for loading at an assigned outbound dock location.
• Demonstrate shrink-wrap product to secure load for transit.
• Perform daily safety inspections on material handling equipment.
• Safely operate all equipment utilized to perform tasks associated with role.

Qualifications

Qualifications you bring:

• Ability and willingness to work independently within established procedures.
• Ability to effectively communicate performance expectations in a clear and concise manner and build effective interpersonal relationships.
• Operates as a champion of the Company and can effectively communicate the importance of the role in delivering on the Company’s commitments to its customer.
• Has gained proficiency in multiple competencies relevant to the job.
• 3–5 years of related experience and may require 2 years of experience with additional specialized training and/or certification.
• Desire and ability to work in a collaborative work environment
• Strong demonstrated knowledge of shipping and warehouse procedures preferred
• Basic knowledge of food handling regulations preferred
• Ability and willingness to work flexible days and hours, including evenings and weekends, as needed
• Strong performance record reflecting the ability to consistently meet performance standards, quality and accuracy rates and adhere to safety protocols.
• Licensed forklift and electric pallet jack experience required
• Proficient with voice picking software such as Vocollect
• RF Gun experience

Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.