Warehouse Lead

Carlie C's IGA; United States; On-site; USD 48,000 - 72,000; Full time

Job summary

Carlie C's IGA, Inc. is seeking a Warehouse Lead to support the Warehouse Manager in inbound/outbound operations and staff coordination. You will direct workflows, manage schedules, and ensure customer satisfaction by communicating disruptions and delivery timelines.

Responsibilities include inventory audits, reporting workforce productivity, and aligning priorities with operational objectives. Strong organizational skills and MS Office proficiency are required to drive efficiency.

Qualifications

• Experience in warehouse operations and staff direction.
• Inventory management and cycle counts knowledge.
• Ability to coordinate with Warehouse Administrator.
• Able to lift up to 50 lbs and push/pull 35 lbs.
• Proficiency with Microsoft Office tools.

Responsibilities

• Follows SOPs to assess inventory levels, submit orders, and audit warehouse operations.
• Directs floor workflows: packing, unloading, shipping, and delivery scheduling.
• Coordinates with Warehouse Administrator to align priorities with operational objectives.
• Assists in inventory management, stocking, and shipping as needed.
• Receives inventory and maintains shipment records for assigned centers of operation.
• Conducts physical and spot audits; identifies deficiencies and solutions.
• Oversees center inventory with 3PL and cycle counts, completes audits timely.
• Reduces costs by reconciling missing or incorrect inventory.
• Demonstrates broad knowledge of all job areas beyond own responsibilities.

Skills

Time management

Attention to detail

Confidential information handling

Teamwork

Multi-tasking

Continuous improvement

Microsoft Office proficiency

High volume inventory experience

Physical ability to lift up to 50 lbs

Physical ability to push/pull up to 35

Tools

Excel

Word

PowerPoint

Job description

Warehouse Lead

The primary purpose of the Warehouse Lead is to support the Warehouse Manager through either inbound or outbound management of the warehouse floor and to facilitate effective warehouse operations through direction of warehouse staff, in accordance with operational priorities. This job also delegates work among the warehouse staff and produces reports on workforce productivity and quality. The Warehouse Lead also communicates with customers outside the warehouse to communicate disruptions, provide updates on delivery timeframes and ensure customer satisfaction.

Responsibilities

• Follows standard operating procedures to assess inventory levels, submit orders, and audit warehouse operations to facilitate successful operational activities within the warehouse.
• Directs workflows on the floor of the warehouse, including packing, unloading, shipping and managing delivery schedule.
• Coordinates with Warehouse Administrator to align on warehouse and inventory priorities, in alignment with operational objectives.
• Assists in inventory management, and helps with stocking and shipping, as necessary.
• Receives all inventory and maintains accurate records of shipments and goods received for all assigned center of operation.
• Conducts physical inventory audits and spot audits for all assigned centers of operation, researches any deficiencies and identifies solutions.
• Oversees inventory in assigned centers of operation by ensuring all 3PL and center cycle count requirements, inventory management and audits are completed successfully and in a timely manner.
• Reduces operational costs by reconciling missing and wrongfully transacted inventory.
• Demonstrates expert understanding of all levels of the job family and has thorough knowledge of jobs outside area of responsibility

General Skills and Competencies

• Strong time management skills and the ability to prioritize work
• Very good attention to detail and accuracy
• Ability to maintain confidential and highly sensitive information
• Ability to work in a team environment
• Ability to multi-task
• Identify and recommend continuous improvement opportunities
• Some knowledge of Microsoft Software (Excel, Word, PowerPoint)
• Some experience with high volume inventory movement
• Ability to lift and carry up to 50 pounds.
• Ability to push and pull up to 35 pounds.