Warehouse Lead

Plimpton & Hills Corp; Stamford (CT); Hybrid; USD 30,000 - 39,000; Full time

Job summary

Plimpton & Hills Corporation, a leading distributor of plumbing, heating, HVAC, and industrial products, seeks a Branch Shipping Supervisor. You will oversee the branch shipping operations to ensure accurate, on-time, and safe outgoing shipments and support branch profitability and customer satisfaction.

You will supervise the shipping team, enforce safety standards, coordinate with drivers and customers, and drive efficiency through process improvements and training.

Qualifications

• Three to five years of shipping experience.
• Customer-focused with attention to detail.
• Ability to manage employees and multitask large projects.
• High school diploma or GED required; supervisory experience preferred.

Responsibilities

• Supervise the branch shipping function to meet goals
• Ensure accurate, on-time loading and delivery of shipments
• Interact with customers to ensure satisfaction and gain feedback
• Evaluate employee performance and provide feedback and coaching
• Identify training needs and drive process improvements
• Maintain operations by coordinating policies and procedures

Skills

Shipping experience

Customer focus

People management

Education

High school diploma or GED

Job description

Description

Company Overview:

Plimpton & Hills Corporation is a leading distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. With multiple branch locations and showrooms, the company is committed to providing quality products, expert support, and reliable service to the professionals and communities we serve.

Position Purpose

The purpose of this position is to supervise and oversee the branch shipping operations to ensure efficient, accurate, and safe processing of outgoing shipments. This role supports branch profitability and customer satisfaction by ensuring orders are completed accurately and delivered in full and on time. The position is responsible for maintaining operational efficiency, supporting team performance, and ensuring a high level of service to both internal and external customers.

Essential Functions:

• Upholds highest safety standards as outlined in the P&H Safety Action Plan.
• Moves and lifts heavy objects from one location to another.
• Loads and unloads trucks, ensuring that products and orders are placed on the correct trucks for delivery.
• Locates and separates transfer orders and loads them onto respective trucks.
• Determines best shipping method for products according to company policy.
• Operates fork trucks and/or platform lifts in order to safely and effectively move product within the warehouse.
• Uses basic computer and math skills to determine shipping locations and quantities.
• Reads and deciphers packing slips, computer screens and barcode readers.
• Accepts accountability. Takes responsibility for successful completion of job responsibilities.
• Recognize team achievements and encourage excellence in the work environment
• Effectively supervise shipping function of branch to meet goals
• Evaluate employee performance and provide feedback and coaching as needed
• Identify training needs
• Interact with customers on a regular basis to ensure satisfaction and gain useful feedback
• Resolve shipping problems as needed
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Maintain operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
• Is on the Safety Committee as a team member representative for the branch.
• Other duties as required

Compensation and Benefits:

• Competitive hourly rate commensurate with experience.
• Eligible to participate in the company’s comprehensive benefits package, which includes medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off and paid holidays.
• Opportunities for professional development and growth.

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

Requirements

Experience, Education & Skills:

• Three to five years shipping experience
• Result driven and customer focused
• Ability to manage employees, while multitasking large projects
• High school diploma or GED required, supervisory experience preferred.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.