PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION:
The Warehouse Team Lead is responsible for overseeing daily warehouse operations and leading a team of warehouse associates to ensure the safe, accurate, and efficient receipt, storage, and shipment of products. This role serves as the primary point of contact on the warehouse floor, providing direction, training, and support to team members while maintaining productivity, quality, and safety standards.
ESSENTIAL TASKS AND RESPONSIBILITIES:
The following job functions are not all-inclusive. The employee must perform other job-related tasks/responsibilities the supervisor requests. Job duties may change as required by the needs of the company.
- Lead, coach, and motivate warehouse associates to achieve daily operational goals.
- Assign work tasks and monitor employee performance throughout the shift.
- Ensure all warehouse activities are completed accurately and efficiently, including receiving, stocking, picking, packing, and shipping.
- Monitor inventory accuracy and assist with cycle counts and physical inventories.
- Train new employees on warehouse procedures, safety regulations, and equipment operation.
- Enforce company policies, work rules, and safety standards.
- Identify and address performance, attendance, and behavioral issues, escalating concerns to management as needed.
- Maintain clean, organized, and safe work areas in accordance with OSHA and company standards.
- Operate warehouse equipment such as forklifts, pallet jacks, and RF scanners as required.
- Coordinate with other departments to ensure timely order fulfillment and customer satisfaction.
- Assist in investigating inventory discrepancies, damaged goods, and operational issues.
- Prepare and maintain operational reports and documentation.
- Support continuous improvement initiatives to enhance productivity and efficiency..
REQUIRED QUALIFICATIONS:
- Possess and display Interroll’s Values at all times:
- Accountability
- People
- Customer
- High school diploma or GED.
- Minimum of 2 years of warehouse experience.
- Minimum of 1 year of leadership or supervisory experience.
- Strong knowledge of warehouse operations and inventory control.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong communication and problem-solving skills.
- Proficiency with warehouse management systems (WMS) and handheld scanning devices.
- Associate degree or relevant certifications.
- Experience with lean manufacturing, continuous improvement, or inventory management systems.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequently lift, carry, push, and pull up to 50 pounds.
- Ability to bend, stoop, kneel, climb, and reach throughout the workday.
- Ability to work in varying warehouse temperatures and conditions.
- Visual ability to read labels, inventory reports, and computer screens.
- Warehouse environment with exposure to moving equipment and machinery.
- May require overtime, weekend work, or flexible scheduling based on operational needs.
- Use of appropriate personal protective equipment (PPE) required.
Key Performance Indicators (KPIs)
- Inventory accuracy
- Productivity and throughput rates
- Safety compliance and incident reductionEmployee attendance and engagement
PHYSICAL DEMANDS:
While performing the functions of this job, the employee is regularly required to stand up; use hands and fingers, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision and color vision. The noise level in the work environment is generally moderate to high. The above statements reflect the general details considered necessary to describe the principal function of the job identified. They shall not be construed as a detailed description of all the work requirements that may be inherent in this job.