Warehouse Lead

ACT FULFILLMENT INC; Fontana (CA); On-site; USD 26,000 - 33,000; Full time

Job summary

ACT FULFILLMENT INC. is seeking a Warehouse Lead to support the Operations management team with daily warehouse activities. You will monitor and assign daily work to associates to ensure smooth operation and identify areas for improvement in efficiency.

You will lead training for new employees, communicate expectations, and verify proper use of equipment, inventory handling, and safety procedures. This role requires bilingual English/Spanish and basic math skills.

Qualifications

• High school diploma or GED or equivalent.
• Forklift certification required.
• Bilingual in English and Spanish.
• Knowledge of WMS preferred.
• Basic math skills and strong communication.
• Experience in a multi-shift warehouse environment.

Responsibilities

• Monitor and assign daily work to warehouse associates to ensure smooth operations.
• Ensure employees meet productivity expectations and oversee completion of duties.
• Lead training for new employees and communicate job expectations and procedures.
• Advise on equipment use, storage, and stock handling; report on received, stored, and shipped items.
• Maintain a clean, safe, and orderly work environment and follow safety rules.

Skills

WMS knowledge

Basic math

Verbal and written communication

Team environment

Reliability

Bilingual English/Spanish

Multi-shift experience

Education

High school diploma or GED

Tools

Forklift Certification

Job description

Job Details: Job Location: ETIWANDA - FONTANA, CA 92337, Position Type: Full Time, Salary Range: $19.00 - $24.00 Hourly, Travel Percentage: None, Job Shift: Day, Job Summary: The Warehouse Lead will support the Operations management team with the daily operations, which include monitor and assign daily work assignments to warehouse associates to ensure operations runs smoothly. This position will identify areas of improvement and report daily efficiency.

Job Expectations:

• Receives general employee inquiries; works with management to address, as needed
• Ensures all employees assigned meet productivity
• Oversees the proper completion of duties
• Assists employees with daily activities, as needed
• Communicates job expectations, processes, procedures, and requirements for new employees
• Leads the training of new employees
• Advices employees on the use of equipment in handling, storing, maintaining, and shipping stock
• Advices employees on items received, stored, and shipped
• Maintains the equipment in a neat, clean, and orderly fashion
• Constantly communicates daily with management on activities
• Follows all safety rules and recommendations
• Demonstrates a high level of professionalism including mutual trust and respect to all company employees
• Follow quality service standards and comply with procedures, rules, and regulations
• Must follow all company policies and procedures

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Qualifications: Knowledge, Skills and Abilities:

• Knowledge of WMS is preferred
• Basic math skills
• Strong verbal and written communications skills
• Work experience in a multi-shift operations a plus
• Ability to work effectively in a team environment
• Good work ethics and must be reliable
• Bilingual – English and Spanish required

Equipment Knowledge:

• Proficient computer skills and data entry
• Forklift Certified required

Experience Requirements:

Generally, requires a minimum of one (1) to two (2) years’ experience in a warehouse or logistics environment.

Education Requirements:

Generally, requires high school diploma or General Education Development (GED) or equivalent

Judgment/Reasoning Ability:

Able to identify, troubleshoot and resolve problems quickly using sound judgement, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to elevate issues, as required, in a timely manner.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, walk, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required and occasionally need to lift and/or move more than 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• Fast-paced warehouse work environment with multi-level distractions
• Professional, yet casual work environment
• Frequently exposed to moving mechanical parts
• Occasionally exposed to outside/inside cold and heat weather conditions
• Ability to work extended hours as required