Warehouse Lead

Rentokil North America; Columbia (MD); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Vacation and holidays

Job summary

Rentokil North America is seeking a Team Lead to manage daily order fulfilment and receiving activities, coordinating staffing to hit on-time shipments and quality. You will partner with Inventory, Receiving, Shipping, Customer Service and Sales to develop daily plans.

The role emphasizes supervision, process optimization, SOP development and safety in a dynamic warehouse environment. A forklift cert and strong communication are required.

Qualifications

• High school diploma or GED with at least 2 years related experience.
• 4+ years in a high-mix, medium-volume warehouse/picking role.
• 2+ years leading a team; forklift certification is required.
• Proficiency with MS Office and JDE; familiarity with RF scanning.
• Strong communication, supervisory and multitasking skills.

Responsibilities

• Create daily team assignments to meet demand and quality targets.
• Support metrics and propose process improvements to reduce costs.
• Train others to improve quality, productivity and safety.
• Develop and maintain standard operating procedures.
• Maintain a safe, team-based work environment and tour-ready area.
• Provide reporting on KPIs and collaborate cross-functionally for improvements.
• Ensure processes stay compliant and productivity meets standards.
• Monitor daily productivity and adjust staffing as needed.
• Perform additional duties as assigned.

Skills

Team leadership

MS Office

RF scan guns

Communication

Multi-tasking

Prioritization

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

JDE

Job description

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

Position Overview

Responsible for leading and working in the day to day operations of order fulfilment (picking, packing, auditing, wrapping) activities and/or the receiving department processes. A key responsibility will be to ensure staffing is aligned for day to day operations and the delivery of quality, on-time shipments and/or receiving shipments in a timely manner. The Team Lead will work interactively with the business teams (Inventory, Receiving, Put Away, Shipping, Customer Service, Product Sales) as they develop daily plans.

Job Responsibilities

• Creates daily team member assignments to meet the daily business demands, including quality and productivity targets.
• Supports metrics and recommends process improvements to increase quality and lower cost
• Trains others to optimize quality, productivity and costs.
• Develops, implements and maintains standard operating procedures.
• Creates, maintain and foster a safe and team-based work environment.
• Provides reporting on daily, weekly and monthly key performance metrics.
• Work cross-functionally with all departments to identify, develop and execute on process improvements
• Maintains operational processes to ensure accuracy and compliance.
• Assists in monitoring daily productivity objectives to ensure they are meeting company and departmental standards.
• Maintains a "Tour Ready" clean and safe work area.
• Performs additional duties as assigned.

Job Requirements

• Ideal candidate must be proficient with MS Office (i.e. Word, Excel) and operational systems/software (i.e. JDE).
• Be knowledgeable of RF scan guns
• Be able to multi-task and perform excellent communication, supervisory and customer service skills
• Identify and resolve problems in a timely manner; possess a sense of urgency and ability to prioritize tasks and resources appropriately. Promote an environment conducive to maximum employee morale, productivity and effectiveness
• A State Accredited High school diploma or GED with a minimum of 2 years professionally related experience is required
• Bachelors' degree in related field and pervious leadership training/development is a plus
• Minimum of 4 years' experience in a high-mix, medium volume, manual pick and pack warehouse / kitting operation
• Minimum of 2 years' experience leading a team
• Forklift operator certification

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

• Move up to 70 pounds occasionally, and/or up 20 pounds of force frequently, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Consist of walking for long distances or moving from one work site to another. Standing for long periods to perform light maintenance duties.
• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed
• information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds
• in the environment.

Incumbent is required to have:

• Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

• Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Base Pay Range

Hourly: $18.00 - $25.00

While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.