Warehouse Lead

Fortune Fish & Gourmet; Boston (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Fortune Fish & Gourmet in Boston, MA is seeking an experienced Warehouse Lead to coordinate daily operations, supervise staff, and ensure orders are fulfilled accurately and on time. The role focuses on safety, organization, and efficient stock management to support production schedules.

Responsibilities include leading warehouse activities, training operators, maintaining records, and implementing process improvements while liaising with customers and suppliers as needed.

Qualifications

• High school diploma or equivalent is required.
• At least 5 years of experience in a warehouse or related field.
• Proven leadership experience in a warehouse setting.
• Excellent organizational and time management skills.
• Strong problem-solving and decision-making skills.
• Ability to operate a forklift and electric pallet jack safely as required.

Responsibilities

• Coordinate daily warehouse operations to meet demand and targets.
• Ensure timely and accurate delivery of materials to production lines.
• Train new warehouse operatives within the area of responsibility.
• Maintain accurate inventories and record stock movements.
• Conduct regular stock takes and ensure systems are up to date.
• Identify and implement process improvements and escalate issues when needed.

Skills

Leadership

Time management

Organizational skills

Problem-solving

Forklift operation

Education

High school diploma or equivalent

Tools

Forklift

Electric pallet jack

Job description

Schedule: M-F Start time 11:00 am - Sundays availability as needed.

Fortune is seeking an experienced Warehouse Lead to coordinate and oversee the daily operations. The successful candidate will be responsible for ensuring that orders are filled accurately and in a timely manner, that the warehouse is organized and safe, and that staff members are supervised and trained.

Responsibilities

• Assist in running an efficient warehouse operation which can fulfil operational and customer demand and meet set targets.
• Ensure the delivery of materials to production lines in accordance with production schedules.
• Train new Warehouse operatives within area of responsibility.
• Ensure inventories in area of responsibility are accurate.
• Ensure stock movements are recorded accurately.
• Support organizing and participate in stock takes at regular intervals.
• Ensure that any computerized or automated systems are accurate and up to date.
• Identify any systems improvements and make recommendations for change.
• Where possible resolve any issues or problems which occur in the warehouse. Where appropriate elevate the issue to a more senior level.
• Produce regular reports and statistics as and when required.
• Ensure that health and safety meet the required standards and carry out risk assessments.
• Ensure that all lifting and maneuvering of products and materials is carried out in accordance with manual handling procedures.
• Ensure hazardous materials are stored in accordance with requirements.
• Ensure that vehicles, machinery, and equipment is well maintained and fit for purpose.
• Maintain high standards of security in the warehouse.
• Ensure staff comply to health, safety and environmental regulations and work safely to protect themselves and others in the warehouse environment.
• Ensure a clean and tidy working environment to aid operational efficiency People Management.
• Manage time and attendance for operatives within area of responsibility and support supervisor with people management issues.
• Communicate with staff on a regular basis to make them aware of priorities, targets, and operational requirements.
• Support with recruitment and train staff as well as monitor performance and progress to ensure targets are met.
• Report progress updates, key achievements, and any concerns to the Warehouse Supervisor and/or Warehouse Manager.
• Liaise with customers, suppliers, and transport companies as and when required in a timely way Self-Management.
• Comply with the Health, Safety and Environmental Policies.
• Engages interest and participation of others and has a collaborative approach to working with others.
• Proactively contributes to the team and actively committed to teams’ development.
• Performs other duties as assigned.
• Compose end of shift reports and email to management team at the end of each shift.
• High school diploma or equivalent.
• At least 5 years of experience in a warehouse or related field.
• Proven leadership experience in a warehouse setting.
• Excellent organizational and time management skills.
• Strong problem-solving and decision-making skills.
• Ability to operate a forklift and electric pallet jack safely as required.

Fortune Fish & Gourmet is an equal opportunity employer.

Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers' and team members' success.

Our Vision is a world in which we can all: