Warehouse Lead

Incora; Austin (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Great salary and benefits

Incentive programs

Paid holidays

Floating holidays

FlexTime policy

Parental leave

Discount portal for employees

Life Insurance

401K match

Job summary

Incora is seeking a Warehouse Lead to manage daily warehouse operations, coordinate a team, and resolve high-priority customer issues. Responsibilities include receiving, put-away, picking, packing, and shipping per specifications while maintaining accuracy and safety.

You will mentor staff, monitor productivity, and ensure compliance with AS/ISO standards. Ideal candidates have aerospace warehousing experience, forklift certification, and strong MS Office skills.

Qualifications

• High School Diploma or GED.
• Recent forklift certification and current license preferred.
• Valid driver's license with acceptable driving record.
• 3–5 years warehousing experience in aerospace or equivalent.
• Ability to analyze situations, troubleshoot, and resolve issues.
• Experience leading and motivating warehouse staff.
• Ability to train others using multiple methods.
• Safety-conscious with knowledge of OSHA standards.
• Strong MS Office skills; experience with AI tools welcome.

Responsibilities

• Lead day-to-day warehouse processes and resolve issues.
• Coordinate team to complete tasks and handle high-priority customer issues.
• Receive, stock put-away, pick, pack, ship items per specs.
• Maintain inventory accuracy through cycle counts.
• Utilize RF systems or inventory databases to locate products.
• Prepare and ship orders with proper labeling.
• Maintain safety and quality standards per AS/ISO.
• Mentor less experienced staff and track productivity.
• Maintain documentation and training records.

Skills

Forklift certification

Warehouse experience (aerospace)

MS Office (Excel/Word/PowerPoint)

Analytical troubleshooting

Leadership/mentoring

Education

High School Diploma or GED

Tools

Copilot/AI productivity tools

Inventory database system

Job description

Our Incora Story is really taking off - we'd love you to join us for the journey.

We are currently seeking an exceptional professional to join us as Warehouse Lead

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

About Role

The Warehouse Lead is accountable for leading the day-to-day processes and successfully trouble shooting warehouse issues within their respective scope of management.

Warehouse Leads are expected to accomplish their daily tasks in addition to managing high priority and complex customer issues through strong team coordination and follow-through.

General hands‑on duties may include one or more of the following tasks: receiving in product, stock put away, inventory management (cycle-count and rack confirmations), picking, packing, pulling, documenting and shipping customized orders, accurately and expeditiously; and in accordance with AS and ISO standards, as required.

Areas of specialty or responsibility may include Electronic Products Group component parts warehousing, Facility departments or Government Kits, within a variety of warehouse environments

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Our Values

Courage: Take ownership for issues and problems.

Collaboration: Share knowledge and experience with others

Commitment: Focus on ensuring internal and external customer expectations is met in a timely way.

Community: We value our world and everyone who shares it.

What Incora can offer you

• An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Exempt employees are part of Incora's FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.

Key Activates

• Warehouse Leads, may be responsible for running daily productivity reports, delegating assignments; and leading and assisting in locating appropriate product with a radio frequency system or an inventory database program.
• The Warehouse Lead will ensure the required quantities and sizes are pulled, counted, weighed ability to accurately understand and follow written specifications: perform data entry; and follow customized requirements with trained knowledge of quality standards and customer specifications.
• Maintain and apply accurate knowledge and understanding of Wesco Warehouse work instructions, policies, and procedures in all work practices and decisions
• Use and/or oversee the utilization of scales to weigh and/or hand count product per warehouse/customer specifications
• Use and/or oversee the utilization label printer to prepare labels
• Lead or monitor packaging and preparation of products for shipment, ensuring there are accurate product counts for the order received, and that customer specific requirements are met in the bagging and labelling the product
• Use and/or oversee the utilization of the carrier and third-party shipping systems to ship product most efficiently
• Ensure remaining products are returned to the proper location
• Maintain and track status of customer orders, using a computer database system
• Serve as a point of contact for Quality, Customer Service, and Sales with regards to product or kit issues, inquiries and progress/status, within areas of responsibility
• Utilize pallet jacks, drum dolly's, drive forklifts, and/or order picker, when trained/certified
• Mentor and/or trouble‑shoot with less experienced personnel to assist in resolving customer and/or product issues
• Provide monthly productivity numbers for functional areas of responsibility to appropriate management personnel
• Prepare and file employee training records conducted within department
• Maintain documentation of all quality stamps and records for AS and/or ISO certification, as applicable
• Obtain cross‑training to assist in other Warehouse functions, as cross trained and required
• Communicate with team and set the example for established standards for quality, safety and productivity, and following established policies and procedures
• Attend regular and impromptu departmental meetings and company trainings, as required
• Support organizational and operations efforts to maintain compliance with Federal, State, and local regulations including OSHA, DOT, IATA, and RCRA (as applicable to the facility)

About You

• High School Diploma or GED
• Recent, forklift certification training and current forklift license, is preferred
• Valid driver's license and sustained acceptable driving record, may be required.
• Required 3-5 years warehousing experience in an aerospace environment or equivalent experience
• Demonstrated ability to analyze situations, trouble shoot, and resolve warehouse issues successfully
• Demonstrated ability to lead and motivate less‑experienced warehouse personnel
• Demonstrated ability to teach and train less experienced employees by utilizing multiple methods of training and resources (such as on the job training, reading materials, testing, etc.) to ensure compliance with Wesco Work Instructions, specific customer requirements, and safety requirements
• Proven ability to be alert and aware of safety issues and safeguards, and apply safety standards
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity

Qualifications

• Excellent organizational and time-management skills
• Clear and accurate data entry and documentation skills
• Strong follow-through and perseverance to handle multiple tasks simultaneously

• Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers
• Ability to be detailed oriented and perform in-depth research to investigate discrepancies as assigned
• Ability to be cross trained in multiple critical areas of the warehouse
• Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook
• Intermediate competency with Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable)
• Strong verbal and written communication skills, with professional daily interaction with internal and/or external customers
• Ability to work well within a team environment and independently, as needed
• Ability to train and share knowledge of the integrated database systems, including Outlook, Word and Excel, as needed.

Very importantly we want to be with you to help your career take off and become part of the Incora Story.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

"Incora" is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [e-mail].