Warehouse Lead

The TRIGO Group; Auburn Hills (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

TRIGO Global Quality Solutions is seeking a Warehouse Lead in Auburn Hills, MI to oversee daily warehouse operations, supervise staff, and ensure safety and quality standards are met. You will manage receiving, storage, and distribution, while coordinating with clients and suppliers to resolve issues and improve efficiency.

The role requires 2+ years in warehouse supervision, strong communication in English, and knowledge of WMS and KPIs. A high school diploma is required, with degree preferred.

Qualifications

• Requires strong English proficiency and clear communication.
• Proficiency with Microsoft Office and Outlook.
• Experience writing work instructions and knowledge of WMS.

Responsibilities

• Oversee daily warehouse operations and supervise warehouse associates.
• Maintain receiving, warehousing and distribution by following policies and procedures.
• Monitor inventory levels and perform audits as needed.
• Ensure safety and housekeeping standards are met.
• Update system entries and generate reports for clients and management.
• Identify areas for efficiency improvements and implement changes.
• Coordinate with suppliers and clients to resolve issues and nonconformances.

Skills

English proficiency

Communication skills

Microsoft Office

Outlook

Physical stamina

Work instructions

Warehouse procedures

Process improvement

KPIs

Decision making

Leadership

WMS knowledge

Education

High school diploma or equivalent

2- or 4-year degree or equivalent experience

Job description

TRIGO Global Quality Solutions is seeking to fill a Warehouse Lead Position in Auburn Hills, MI.

Overall Purpose

Oversee daily warehouse operations, manage inventory, ensure safety, optimize efficiency and ensure smooth and efficient logistics

Support and contribute to the company Quality Policies & QMS

Reports to

Site Manager

Responsibilities

Client relationship & Business development

• Establish and maintain relationships with customers and site personnel
• Communicate daily with various stakeholders at the site level
• Ensure clear and transparent communication to clients

Operations

• Assist in the management of the warehouse and warehouse associates in compliance with company's policies and vision
• Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing, operational, and personnel policies and procedures
• Control inventory levels by conducting physical counts when required
• Maintain physical condition of warehouse in accordance with housekeeping standards
• Contact suppliers to dispose of nonconformances
• Monitor costs related to warehouse operations, including equipment, supplies, etc.
• Report damaged material to customers
• Conduct ongoing audits of effectiveness of work being performed
• Perform visual, mechanical, and functional verifications to ensure compliance to quality standards and specifications
• Identifying areas for improvement and implementing strategies to enhance efficiency and productivity
• Complete audits to ensure work instructions and policies are followed
• Demonstrate commitment to reduce the risk of workplace accidents
• Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

• Act as a liaison between the Site Leadership and other warehouse associates
• Create and maintain a 5S working environment

Technical

• Update daily system entries in company and Customer portals
• Create and maintain customer and company reports
• Analyze technical requirements for customers jobs/missions (existing or upcoming)
• Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
• Create electronic work instructions and have the ability to navigate company and customer websites and portals

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard skills

• Proficiency in English
• Excellent Communication Skills
• Excellent Computer skills – Microsoft Office and Outlook
• Ability to lift/ move 50 lbs.
• Able to write work instructions
• Knowledge of warehouse management procedures and best practices
• Proven ability to implement process improvement initiatives
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Strong decision making and problem-solving skills
• Leadership skills
• Knowledge of Warehouse Management Systems

Values & attitudes

• Global team spirit
• Team player
• Caring for people
• Open-minded
• Excellence
• Reactive
• Resilient to pressure
• Rigorous
• Customer focus
• Client oriented
• Reliable & trustworthy
• Flexible
• Initiative
• Autonomous
• Innovative
• Daring

Work experience

• 2+ years of work experience in a warehouse supervisory role
• 3+ years in warehousing environment is preferred
• Logistics experience required

Education background

• High school diploma or equivalent
• 2- or 4-year degree preferred or equivalent experience

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.