Warehouse Inventory & Customer Service Specialist

Bedrosians Tile and Stone; Phoenix (AZ); On-site; USD 33,000 - 48,000; Full time

Job summary

Bedrosians Tile and Stone in Phoenix is seeking a Warehouse Associate to oversee incoming and outgoing products, inspect pallets for SKU accuracy, and assist customers with loading orders while upholding safety and inventory control.

You will follow invoicing and pickup protocols, perform cycle counts, coordinate with customer service, and maintain cleanliness and organization across the warehouse and slab yard as applicable.

Qualifications

• Verbal English communication skills.
• Close attention to details and high level of accuracy.
• Self-motivated, proactive, and willing to take the extra step!
• Possess a flexible work schedule.
• Ability to lift 100 lbs.
• Prior warehouse experience is a plus
• Bi-lingual in Spanish is a plus

Responsibilities

• Maintain organized, clean, and safe warehouse environment.
• Manage inventory, conduct cycle counts, and assist with corporate inventory counts.
• Report any inventory discrepancies to branch manager.
• Assist customers with loading and unloading their vehicles and follow proper invoicing protocol.
• Follow proper receiving protocol, including thorough product inspections.
• Maintain warehouse breakage list and report to branch manager weekly.
• Inspect forklifts and other warehouse equipment daily and report any issues to management.
• Communicate with customer service staff regarding any order discrepancies or issues.
• Ensure cleanliness, organization, proper signage and stock in Factory Outlet (if applicable).
• Ensure cleanliness, organization, proper signage and stock of slab yard (if applicable).
• Assist clients with questions about products or orders.
• Pull stock orders and branch transfers and process in timely manner.
• Uphold all warehouse safety protocol and instruction.
• Attend all safety meetings and help to conduct safety inspections.
• Maintain high level of customer service and professionalism at all times.
• Multitask and prioritize work through effective time management.
• Work cooperatively in team environment.
• Work within the framework of the company's defined policies, procedures, goal, and directives.
• Any other duties required of this position
• Gain knowledge of all current and new product lines
• Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures
• Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol
• Comply with all safety policies and protocols

Skills

Verbal English

Attention to detail

Self-motivated

Flexible schedule

Lift 100 lbs

Warehouse experience

Spanish (bonus)

Job description

Bedrosians Tile and Stone in Phoenix is seeking a Warehouse Associate to oversee incoming and outgoing products, inspect pallets for SKU accuracy, and assist customers with loading orders while upholding safety and inventory control.

You will follow invoicing and pickup protocols, perform cycle counts, coordinate with customer service, and maintain cleanliness and organization across the warehouse and slab yard as applicable.