Warehouse Automation Software Maintenance Manager

Ryder System, Inc.; Indianapolis (IN); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits start

401(k) Savings Plan with company match

Discounted employee stock purchase

Quality employee discounts on tools, 4

All major holidays paid and PTO within

Up to 12 weeks paid maternity leave

Job summary

Ryder System, Inc. is hiring a Warehouse Automation Software Maintenance Manager in Warren, OH to lead a comprehensive maintenance program for automation and facilities. You will oversee hourly maintenance staff, drive reliability, and coordinate with CI processes to optimize performance across AGV/LGV systems.

The role requires strong leadership, vendor management, and advanced troubleshooting across WCS/WES platforms, PLCs, and CMMS tools, with a focus on safety and continuous improvement.

Qualifications

• Bachelor's degree in business, logistics, engineering, or related field.
• H.S. Diploma/GED required.
• 3+ years in maintenance management supervising others.
• 5+ years in automation/mechanical maintenance.
• Electrical (including high voltage) and mechanical equipment experience.
• Vendor management experience.
• Experience using/diagnosing automation control with WCS/WES or PLCs.
• Experience maintaining spare parts inventories with CMMS.
• Basic MS Excel proficiency.

Responsibilities

• Implement strategies to drive site performance and KPI alignment.
• Monitor AGV/LGV systems uptime, faults, and battery diagnostics.
• Manage LGV technicians andWranglers; track OT and workforce.
• Plan PMs and repairs; drive continuous improvement initiatives.
• Direct maintenance activities and ensure policy compliance.
• Lead calibration of AGV systems and generate health reports.
• Perform RCA on recurring faults and implement corrective actions.
• Adhere to maintenance strategies and perform preventative maintenance.

Skills

Maintenance leadership

Automation maintenance

WCS/WES troubleshooting

PLC troubleshooting

Vendor management

MS Excel

CMMS

Team management

Education

Bachelor's degree in business, Logistics, Engineering, or related field

H.S. Diploma/GED

Tools

WCS

WES

CMMS

PLC

Job description

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Job Description

We are immediately hiring a Warehouse Automation Software Maintenance Manager in Warren, OH for our Supply Chain Solutions division.

• Pay Type: Exempt / Salary paid Twice Per Month

• Annual Salary Pay: $100K

• Schedule: Monday - Friday days; Must be flexible to work other shifts as needed.

• Relocation Assistance will be considered

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

Summary

The Warehouse Automation Software Maintenance Manager is responsible for the management and execution of a comprehensive maintenance program for their assigned business unit for both automation and facilities. This position ensures that the business’ key maintenance objectives, plans and strategies are effectively communicated and implemented within their respective business unit. This role will oversee hourly maintenance employees and will function as a subject matter expert and lead the

performance, reliability, and continuous improvement of autonomous vehicle

systems (AGVs/LGVs) in a highly automated distribution center.

Essential Functions

• Works to implement strategies key to business, customer and site performance measurement developed by leadership in conjunction with onsite CI processes. Monitor AGV software platforms and integrations with WES/WCS systems for optimized vehicle traffic and task efficiency.

• Manage day-to-day performance and health of AGV/LGV systems including uptime, fault response, and battery diagnostics. Ensure all equipment and automation is at solution up time. Basic cost tracking of spare parts and vendor costs.

• Manage performance of direct reports to include LGV Technicians and LGV Fault Chasers (also referred to as “Wranglers”). Track/minimize staff OT.

• Must complete basic planning for PMs and typical repair projects for a specific site/sites. This includes day-to-day troubleshooting and repair, as well as identifying and driving continuous improvement initiatives and fostering accountability.

• Assist in the Implementation of business maintenance programs. Assist in directing the maintenance activities including policy compliance, marketing and sales support. This includes the monitoring of KPI’s that has been set up previously, MTF, vendor response, along with other critical items needed to support optimal automation performance. Lead the calibration and alignment of AGV systems (e.g., LIDAR, encoders, navigation sensors, drive units). Generate and present detailed equipment health reports, downtime trends, and maintenance KPIs.

• Manage teams internally to ensure the best result at the most cost-effective solution. Conduct root cause analysis (RCA) on recurring faults or systemic issues; implement corrective and preventive actions.

• Adhere to maintenance strategies.

• Perform and manage preventative maintenance functions of team on lower, to mid complexity automated sites.

Additional Responsibilities

• Perform other duties as requested.

Skills and Abilities

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., Required

• Able to manage multiple internal/external customers through their team to achieve required timelines., Required

• Demonstrated ability to read, analyze, and interpret operation manuals, operating and maintenance instructions, blueprints, etc., Required

• Must be a critical problem solver and know how to escal...

Qualifications

• H.S. Diploma/GED, Required

• Bachelor's degree in business, Logistics, Engineering, or related field., Preferred

• 3 years or more in maintenance management experience while supervising others, Required

• 5 years or more in automation/mechanical maintenance, Required

• Electrical (including high voltage systems) and mechanical equipment, conveyance systems and warehouse automation. Advanced, Required

• Background in managing vendors. Advanced, Required

• Experience using and in trouble-shooting automation control issues usingWarehouse Control Systems (WCS) or Warehouse Execution Systems (WES) or advanced PLC troubleshooting. Advanced, Required

• Experience maintaining spare parts inventories and Preventive Maintenance schedules using a Computerized Maintenance Management System (CMMS). Advanced, Required

• Basic proficiency in MS Excel and maintenance software. Beginner, Required

Travel

0-10%

Job Category:

Logistics

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range:

$100000

Maximum Pay Range:

$100000

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.