Position Overview
The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The Warehouse Technician plays a crucial role in supporting warehouse operations and executing various projects as assigned. This position primarily focuses on the shipping and receiving of orders, quality control, inventory management, and other logistics-related tasks. The Warehouse Technician will report directly to the Supervisor of Warehouse Operations or the Manager of Warehouse Operations.
Key Job Responsibilities
Inbound/Outbound Order Processing
- Utilize advanced Warehouse Management Systems (WMS) to efficiently process receiving, shipping, and labeling of products.
- Execute quality control processes using AI-driven defect detection systems and random inspections.
- Implement lean management principles to optimize inventory control and reduce waste.
- Utilize real-time inventory tracking systems and IoT devices for accurate stock management.
Logistics and Transportation
- Process shipments using automated systems for small parcel, LTL, and fleet deliveries.
- Operate and interact with modern warehouse equipment, including automated guided vehicles (AGVs) and automated storage systems.
- Maintain proficiency in operating traditional equipment such as forklifts, reach trucks, and powered pallet jacks.
- Utilize route optimization software and real-time tracking systems for efficient delivery management.
Safety
- Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring.
- Participate in regular safety training programs, including updated OSHA certifications.
- Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries.
- Maintain hazard communication (HazCom) compliance and emergency response preparedness.
Warehouse Housekeeping
- Implement 5S principles (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization.
- Perform preventive maintenance using predictive analytics and IoT-enabled monitoring systems.
- Maintain cleanliness standards in accordance with modern warehouse practices.
- Support sustainable and eco-friendly warehouse practices.
Customer Service
- Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring.
- Participate in regular safety training programs, including updated OSHA certifications.
- Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries.
- Maintain hazard communication (HazCom) compliance and emergency response preparedness.
Job Qualifications
- High School diploma or GED
- 1+ years of warehouse experience with exposure to modern warehouse technologies
- Demonstrated proficiency in operating warehouse equipment and safety protocols
- Physical ability to lift 50+ lbs and perform warehouse tasks following ergonomic guidelines
Technical Skills
- Experience with modern Warehouse Management Systems (WMS) and inventory control software
- Proficiency in using RF scanners, barcode systems, and RFID technology
- Basic understanding of automation and robotics in warehouse operations
- Competency in Microsoft Office and warehouse-specific software applications
Preferred Qualifications
- Technical certification in warehouse operations or related field
- Experience with automated warehouse systems and IoT devices
- Certified Maintenance and Reliability Technician (CMRT) certification
- Knowledge of lean management principles and continuous improvement methodologies
Soft Skills