Warehouse Associate - Dining

Paradies Lagardère; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Paradies Lagardère is hiring a Warehouse Associate to support airport site operations, including unloading trucks, receiving shipments, pulling and packing product, stocking shelves, and daily maintenance across concepts. You will contribute to first-class service for travelers and collaborate with a cross-functional team.

The role requires a High School diploma or GED, knowledge of inventory control, and the ability to lift up to 50 lbs in a fast-paced environment. Equal opportunity employer.

Qualifications

• High School diploma or GED is required.
• ServSafe Food Handlers certification or equivalent as required by brand/local regulations.
• Minimum 1 year of Food and Beverage or Retail warehouse experience is required.
• Able to prioritize and manage multiple tasks in a fast-paced environment.
• Ability to communicate effectively with team members and management.

Responsibilities

• Unload trucks and receive shipments safely.
• Pull, pack, and stock merchandise across concepts.
• Maintain inventory accuracy through cycle counts and transfers.
• Operate handheld devices for order processing and paperwork.
• Provide courteous service to guests and team members.

Skills

Customer service

Team collaboration

Multitasking

Time management

English communication

Math basics

Education

High School diploma or GED

ServSafe Food Handlers certification

Job description

Position Summary

The Warehouse Associate is responsible for supporting the warehouse operations both on and off the airport site. Warehouse Associate’s must have the ability to perform shipping and receiving functions including unloading trucks, pulling product, packing, delivery, stocking, and providing daily maintenance/recovery for the different concepts within the platform. Whether working in an on‑trend national brand, or an iconic concept from the local community, you will create and deliver first‑class experiences for the traveling public.

In joining our team, you always commit to supporting this mission by demonstrating our service standards and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.

Duties And Responsibilities

All Paradies Lagardère positions, including the Warehouse Associate, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First‑Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.

The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

• Must have a passion for the guest!
• Must say “Yes”, “Please”, and “Thank You”!
• Must smile often!
• Exceed First Class Service standards and behavior with guests, business partners, and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
• Must have the ability to communicate and partner with the General Manager, vendors, and airport staff to ensure proper compliance to rules and regulations for deliveries and movement of merchandise throughout the platform.
• Provide best in class customer service through efficient inventory control processes and distribution.
• Proper utilization and respect for company issued tools and resources, with applications based on security practices of work environment.
• Create and maintain good working relationships with fellow Associates.
• Maintain warehouse appearance with respect to creating a safe working environment in compliance with Health & Safety regulations, housekeeping, and maintenance standards.
• Efficiently and accurately conduct receiving, cycle counts, product returns, transfer transactions, etc. on our handheld or Company equipment.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Ensure consistent application of stock security as per defined processes.
• Be able to resolve inventory control issues and elevate as required.
• Identify and report to Management discrepancies according to defined process.
• Accountable for compliance with all local, state, federal laws and regulations including those relating to food safety.
• Follows correct First In, First Out process.
• Maintain good time management.
• Perform other duties as assigned.

Education, Experience, Certifications

• High School diploma or GED is required.
• ServSafe Food Handlers certification or equivalent, as required by brand and local, state, and federal jurisdictions.
• Minimum 1-year of Food and Beverage or Retail warehouse and/or customer service experience required.
• Able to prioritize and handle several projects at once.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost, make change, and verify invoices.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.

Position Qualifications

• Ability to work various shifts in a 7/365 team‑oriented environment, which may include nights, holidays, and weekends.
• Excellent customer service skills and an ability to communicate effectively in English.
• Strong self‑motivation, leadership, and organizational skills.
• Positive interpersonal skills.
• Self‑starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing and mathematics in English.
• Ability to lift a minimum of 50 lbs., perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.

Paradies Lagardere is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law. We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.