Warehouse Associate – Coppell

Encore; Coppell (TX); On-site; USD 30,000 - 39,000; Full time

Job summary

Encore is seeking a Warehouse Technician (WO) in Coppell, Texas to support warehouse operations, shipping/receiving, and inventory management. You will work with WMS, RFID, and IoT-driven systems to ensure accurate stock and timely order fulfillment.

The role emphasizes safety, quality control, and continuous improvement, with familiarity of AGVs, forklifts, and automated storage systems. Team members collaborate to maintain efficient, reliable logistics in a modern warehouse environment.

Qualifications

• High School diploma or GED is required.
• At least 1 year of warehouse experience with modern technology.
• Ability to lift 50+ lbs and follow safety protocols.

Responsibilities

• Process receiving, shipping, and labeling using WMS.
• Perform QA with AI defect detection and random checks.
• Maintain inventory with real-time tracking and IoT devices.
• Operate forklifts and other warehouse equipment as needed.
• Uphold safety standards and HazCom compliance.
• Support 5S housekeeping and preventive maintenance.

Skills

Warehouse experience

Equipment operation

Physical ability

RF scanners

Barcode systems

RFID

Inventory software

Microsoft Office

Education

High School diploma or GED

Tools

WMS

Inventory control software

Job description

Position Overview

The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The Warehouse Technician plays a crucial role in supporting warehouse operations and executing various projects as assigned. This position primarily focuses on the shipping and receiving of orders, quality control, inventory management, and other logistics-related tasks. The Warehouse Technician will report directly to the Supervisor of Warehouse Operations or the Manager of Warehouse Operations.

Key Job Responsibilities

Inbound/Outbound Order Processing

• Utilize advanced Warehouse Management Systems (WMS) to efficiently process receiving, shipping, and labeling of products.
• Execute quality control processes using AI-driven defect detection systems and random inspections.
• Implement lean management principles to optimize inventory control and reduce waste.
• Utilize real-time inventory tracking systems and IoT devices for accurate stock management.

Logistics and Transportation

• Process shipments using automated systems for small parcel, LTL, and fleet deliveries.
• Operate and interact with modern warehouse equipment, including automated guided vehicles (AGVs) and automated storage systems.
• Maintain proficiency in operating traditional equipment such as forklifts, reach trucks, and powered pallet jacks.
• Utilize route optimization software and real-time tracking systems for efficient delivery management.

Safety

• Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring.
• Participate in regular safety training programs, including updated OSHA certifications.
• Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries.
• Maintain hazard communication (HazCom) compliance and emergency response preparedness.

Warehouse Housekeeping

• Implement 5S principles (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization.
• Perform preventive maintenance using predictive analytics and IoT-enabled monitoring systems.
• Maintain cleanliness standards in accordance with modern warehouse practices.
• Support sustainable and eco-friendly warehouse practices.

Customer Service

• Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring.
• Participate in regular safety training programs, including updated OSHA certifications.
• Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries.
• Maintain hazard communication (HazCom) compliance and emergency response preparedness.

Job Qualifications

• High School diploma or GED
• 1+ years of warehouse experience with exposure to modern warehouse technologies
• Demonstrated proficiency in operating warehouse equipment and safety protocols
• Physical ability to lift 50+ lbs and perform warehouse tasks following ergonomic guidelines

Technical Skills

• Experience with modern Warehouse Management Systems (WMS) and inventory control software
• Proficiency in using RF scanners, barcode systems, and RFID technology
• Basic understanding of automation and robotics in warehouse operations
• Competency in Microsoft Office and warehouse-specific software applications

Preferred Qualifications

• Technical certification in warehouse operations or related field
• Experience with automated warehouse systems and IoT devices
• Certified Maintenance and Reliability Technician (CMRT) certification
• Knowledge of lean management principles and continuous improvement methodologies

Soft Skills

• Strong problem-solving abilities and analytical thinking
• Excellent communication skills for cross-functional collaboration
• Adaptability to new technologies and processes
• Commitment to safety and quality standards
• Team-oriented mindset with strong customer service focus

Deliver World Class Service

• Hospitality
• Ownership

Do The Right Thing

• Instills Trust
• Safety Conscious

Drive Results

• Action Oriented

See The Big Picture

• Tech Savvy

Value People

• Communicates Effectively

Work Environment

Warehouse

Work is performed in a modern warehouse environment and occasionally at event venues. The warehouse environment may include exposure to outdoor temperatures, dust, dirt, and other environmental factors. Team members must adhere to appearance guidelines as defined by the company, both in the warehouse and when representing the organization at venues or during travel.

The work environment incorporates industry best practices to ensure safety and efficiency, including:

• Climate control systems in designated areas to mitigate extreme temperatures and improve worker comfort.
• Dust and air quality management systems, such as industrial air filtration, to reduce exposure to airborne particles.
• Ergonomic workstations and lifting aids to minimize physical strain and reduce the risk of musculoskeletal injuries.

The working conditions may vary between moderately quiet to noisy volumes, depending on the tasks being performed and the equipment in use. Team members will frequently interact with high-end audio-visual equipment, electrical components, and automated systems, requiring adherence to strict safety protocols.

Work schedules may include irregular hours, on-call status, and shifts during days, evenings, weekends, and holidays to meet operational demands. Team members are expected to follow safety guidelines and participate in regular training programs to maintain a safe and productive work environment.

Office

Work is performed primarily in an office environment with occasional travel to event venues or warehouses. The office environment is typically climate-controlled and free from significant physical hazards. Team members must adhere to appearance guidelines as defined by the company when working in the office or representing the organization externally.

Working times may include irregular hours, on-call status, and shifts during days, evenings, weekends, and holidays to support operational needs. Team members are expected to collaborate with warehouse staff and other departments using modern communication tools and collaborative platforms.

Disclaimer

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hourly Pay Range

$14.22 - $18.49

Benefits

Encore is committed to providing the best benefits options for our employees and families.

Inclusion

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.

We are committed to inclusivity and belonging.