Job Summary
The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable, and received in a timely manner. This position demonstrates that order fulfillment tasks are conducted accurately, efficiently, and safely while surpassing customer expectations.
Essential Functions
- Order Filling
- Picks product from fulfillment center stock according to wave pick list and organizes on cart.
- Pulls warehouse items from shelves based on number, size, color, quantity, and quality requirements.
- Operates scanners to ensure proper order picking and accurate inventory management.
- Order Checking
- Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description.
- Verifies quantity of items picked matches the quantity on the invoice.
- For time‑sensitive items, verifies that the expiration date is acceptable for shipment.
- Verifies all items listed on the invoice have been picked.
- For items that include components (e.g., a pump), verifies that components are included.
- Packing
- Counts quantity of items and verifies the count against the invoice.
- Matches the ship‑to address or invoice number on the shipping label with the same information on the invoice.
- Selects correct packaging, fill, and labels.
- Follows regulatory guidelines when packing items with regulatory classification.
- Creates proper shipping papers for packages containing hazardous materials.
- Manifests
- For packages not auto‑manifested: weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information, and applies shipping labels.
- For packages auto‑manifested: verifies and corrects non‑conforming packages.
- Expeditor
- Processes orders requiring special handling as required by branch personnel, sales staff, or end‑user.
- Order Processing
- Fulfills current or new client orders to achieve customer satisfaction.
- Additional Functions (see below)
Additional Functions
- Transacts all business in accordance with Patterson Companies business code of ethics and conduct.
- Aligns with Patterson Companies Purpose, Vision and Values statement.
- Uses assigned warehouse equipment/machinery to perform assigned job.
- Meets or exceeds assigned performance metrics and KPIs.
- Helps maintain an organized, clean and safe warehouse.
- Handles all hazardous materials, pesticides, and prescription drugs in accordance with company procedures and all applicable laws and regulations.
- Performs all work in accordance with company safety guidelines and procedures.
Required Qualifications
- High School diploma or GED preferred.
- Ability to read, write, and count.
- Comprehensive problem‑solving skills.
- Ability to meet deadlines and productivity goals.
Working Conditions & Equipment
Material and Equipment Used
- General warehouse equipment
- General office equipment
- MS Office, shipping and proprietary inventory management software
- Forklifts (sit‑down, Cherry picker, Joey forklift)
Working Environment/Physical Activities
- Moving 75% of the time.
- Frequent grasping, reaching, bending, and stooping in narrow/confined spaces.
- Exposure to dust.
Physical Demands
- Lift and carry up to 55 pounds; team lift 56 to 100 pounds (continuous, moderate, or occasional heavy physical activity).
- Sit or stand continuously, moderate, or occasionally heavy activity.
- Use of hands continuously, moderate, or occasionally heavy activity.
- Stoop, bend, or crawl occasionally or frequently moderate activity.
- Ascend or descend a ladder occasionally or frequently moderate activity.
Travel & On‑Call
No travel required per week in a local area. On‑call is not required.
Benefits
- Full medical, dental, and vision benefits and an integrated wellness program.
- 401(k) match.
- Retirement savings plan.
- Paid time off (PTO), holiday pay & floating holidays.
- Volunteer time off (VTO).
- Educational assistance program.
- Full paid parental and adoption leave.
- LifeWorks (Employee Assistance Program).
- Patterson perks program.
Starting hourly rate: 21.00 USD per hour.
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth or other related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability.
About Patterson
At Patterson Companies, we live our values every day. With more than 8,000 employees worldwide, we provide dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.