Warehouse Associate

Floor & Decor; Shrewsbury (MA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Insurance plans

Job summary

Floor & Decor is seeking a Warehouse Associate to compile orders, replenish merchandise, and assist customers both on the floor and forklift operations. This full/part-time role emphasizes reliability, teamwork, and a focus on safety and accuracy within a busy store environment.

Ideal candidates are friendly, organized, and able to manage multiple tasks while delivering excellent service. Benefits include career opportunities and a supportive team culture in a dynamic retail setting.

Qualifications

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Drug test may be required where state law allows.

Responsibilities

• Demonstrate and understand compliance with safety processes.
• Work in a fast-paced environment with accuracy.
• Provide above-and-beyond customer service and exceed expectations.
• Act in line with the company’s core values.
• Restock show floor with product.
• Organize merchandise to company standards for easy shopping.
• Load out customers with the correct product.
• Help customers find products and answer questions.
• Assist in other areas of the store as needed.
• Keep work area clean and safe.

Skills

Friendly & enthusiastic

Team player

Customer service

Honest & accountable

Good communication

Basic math skills

Job description

Purpose

As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer’s vehicle. Your day will be spent checking inventory and orders, interacting with customers and operating a forklift. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you.

Full-Time and Part-Time Positions Available.

• Friendly and enthusiastic
• A team player
• Customer service orientated
• Honest and accountable
• Good communication

Pay Range

$16.85 - $21.00

Purpose

As a warehouse associate at Floor & Decor, you are the backbone of our retail location. Your key responsibilities will be compiling orders and replenishing and moving merchandise, whether it be on the sales floor or to a customer’s vehicle. Your day will be spent checking inventory and orders, interacting with customers and operating a forklift. If you are friendly, organized, hard-working and someone who thrives in a warehouse environment, Floor & Decor is the place for you.

Full-Time and Part-Time Positions Available.

Qualities We Look For

• Friendly and enthusiastic
• Entrepreneurial
• A team player
• Customer service orientated
• Honest and accountable
• Good communication

Essential Job Functions

• Demonstrate and understand compliance of the company’s safety processes.
• Work in a fast pace environment with accuracy.
• Provide above and beyond customer service and exceed customer expectations.
• Act and work in a manner consistent with the company’s core values.
• Restock our show floor with product.
• Organize merchandise to company standards to ensure customers may shop with ease.
• Load out customers with the correct product.
• Help customers find products as needed and answer customer questions.
• Be available to assist in other areas of the store as needed.
• Keep work area clean and safe.

Minimum Eligibility Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Warehouse experience.
• Customer service experience.
• Experience with heavy machinery, forklifts, or farm equipment preferred but not required.
• Ability to handle multiple tasks and work well under pressure.
• Completion of forklift certifications through F&D.
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test.

Working Conditions (travel & environment)

• While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

• Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note:

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

• Monday - Friday 7:00 AM - 8:00 PM
• Saturday 8:00 AM - 7:00 PM
• Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

• Bonus opportunities & career advancement opportunities at every level
• Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)

Work-life Balance, Including

• Paid vacation and sick time for eligible associates
• Paid holidays plus a personal holiday
• Paid Volunteer Time Off that starts on Day 1

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Floor and Decor does not require or administer lie detector tests at any time or for any purpose. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.