Warehouse Associate

NuSource; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Job summary

NuSource in Philadelphia, PA on-site, is seeking a Warehouse Associate to manage manual sorting, packing, and outbound shipping using ShipHero and RF scanners. You will verify inventory, process returns, and support cross-training across receiving, sorting, palletizing, and shipping.

You are detail-oriented, tech-savvy, and adaptable, with a keen eye for brand nuances and product condition. The role emphasizes accuracy, efficiency, and teamwork in a fast-moving returns operation.

Qualifications

• Experience using a Warehouse Management System and RF scanners.
• Ability to stand, bend, reach, and lift up to 70 lbs.
• Punctual and reliable shift attendance.
• Bilingual in English and Spanish preferred.

Responsibilities

• Sort items by brand, grade, and condition to determine inventory streams.
• Pick, pack, and fulfill orders using ShipHero on iPads and desktops with RF scanners.
• Process incoming returns and document items in Google Sheets and scanning systems.
• Conduct regular cycle counts to audit inventory accuracy.
• Cross-train across receiving, sorting, palletizing, and outbound shipping.

Skills

Attention to detail

Tech-savvy

Adaptable

Quality-focused

Tools

ShipHero

RF scanners

NetSuite

ShipStation

Job description

Location: Philadelphia, PA (On-site, 19125)

The Challenge

NuSource is not a standard, high-volume "automated" facility where the work is repetitive and robotic. We operate in the dynamic, high-variability world of apparel returns and inventory recovery.
We are currently scaling our operations through ShipHero, transitioning from manual legacy methods to a tech-forward fulfillment engine. We need a Warehouse Associate who is agile, tech-savvy, and prefers a role where critical thinking and adaptability are required every single day.

The Mission

As a team member, you are the frontline gatekeeper of our product quality and the engine of our outbound shipping. This role requires an active mindset; you aren't just moving units, you are making real-time decisions regarding brand value and inventory integrity.

• The Art of the Manual Sort: Our sorting process is hands-on and requires sharp judgment. You will assess clothing by brand, grade, and condition, determining which inventory stream an item enters.
• WMS Execution: You will pick, pack, and fulfill individual customer orders as well as large-scale pallet shipments using ShipHero on iPads and desktops. You'll be expected to navigate the software fluently and utilize hardware scanners with precision.
• Reverse Logistics & Data Entry: You will process incoming returns, utilizing Google Sheets and scanning systems to ensure every item is accurately documented and re-integrated into our stock.
• Inventory Integrity: You'll conduct regular cycle counts, ensuring our digital inventory matches the physical reality of the warehouse floor. You will also handle recurring tasks like folding and inventory audits between higher-priority sorting and fulfillment work.

Dynamic Cross-Training: We value versatility. You will be cross-trained across multiple departments, from receiving and sorting to palletizing and outbound shipping, ensuring your daily workflow remains varied and engaging.

Who You Are

• Engaged & Observant: You prefer a role that keeps you mentally engaged. You have a sharp eye for detail and can spot brand nuances or subtle product damages that others might overlook.
• Technically Proficient: You are already comfortable with the logic of Warehouse Management Systems. You enjoy the intersection of physical labor and digital tracking.
• Adaptable: You thrive in an environment where priorities can shift. If a high-priority pallet arrives or shipping deadlines move up, you can pivot focus without losing accuracy.
• Quality-Focused: You understand that in the returns industry, our reputation is built on the accuracy of our grading. You take pride in "getting it right" the first time.

The Hard Requirements

• WMS Experience: Prior professional experience using a Warehouse Management System (ShipHero, NetSuite, ShipStation, etc.) and RF scanners is required.
• Physical Stamina: Ability to stand for the duration of a shift, bend, reach, and lift up to 70 lbs frequently, and use step stools as needed.
• Professional Reliability: We operate a tight-knit team that relies on every member. Consistent punctuality for your shifts is non-negotiable.
• Bilingual (preferred): Fluency in both English and Spanish is preferred to communicate effectively with our diverse team.

Why NuSource?

This is a "ground-floor" opportunity in the circular economy. We are growing rapidly and we value team members who want to understand the "big picture" of logistics. At NuSource, you aren't just following a rigid script; you are a key player in a growing operation where your insights and efficiency directly impact our success.