Warehouse Associate

UnitedHealth Group; Ohio; On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution

Bonus opportunities

Job summary

UnitedHealth Group’s Optum division is hiring for a warehouse associate to handle inbound and outbound shipments, perform picking/packing, and ensure accurate receiving using WMS. The role emphasizes safety, accuracy, and efficiency in a fast-paced distribution center environment.

You will load/unload trailers, operate pallet jacks or forklifts, and maintain inventory integrity while adhering to SOPs and quality standards.

Qualifications

• High School Diploma or GED required.
• Basic math skills and strong interpersonal abilities needed.
• Ability to lift up to 50 pounds and work at heights.

Responsibilities

• Check shipping documents and verify delivery addresses to the correct distribution center.
• Load/unload trailers with pallet jack or similar devices.
• Use WMS to check in products and store refrigerated items per regulations.
• Perform picking, packing, and order preparation with quality control checks.
• Maintain a clean, safe work area and follow SOPs for order fulfillment.
• Operate pallet jacks/forklifts and participate in training to gain certification.

Skills

Mathematical skills

Interpersonal skills

Lift 50 lbs

Work at heights

Attention to detail

Teamwork

Problem solving

Education

High School Diploma/GED

Tools

RF scanners

Microsoft Office

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.

Primary Responsibilities:

• Responsible for checking shipping documents from delivery/truck driver and ensures that shipment is properly addressed to the Distribution Center; rejects any deliveries made to an address other than the Optum Distribution Center address
• Load/Unload trailers in the Inbound section by using a pallet jack or equivalent devices to put pallets out of the trucks
• Uses WMS (Warehouse Management System) to check in products. While working with specialty products, must follow strict regulations to store refrigerated products
• Stores products in various warehouse locations using order picker or other devices
• Picks products from warehouse locations and loads into outbound trailers/trucks
• Follow established processes for order fulfillment. This includes accurately picking products, packing products, and preparing orders for shipment while performing quality control checks
• Cross training in multiple areas of the warehouse and participating in projects as needed
• Perform housekeeping and inventory control tasks and maintain a clean and safe work environment
• Ability to follow direction and change priorities
• Uses pallet jacks and/or forklifts to move shipments from the end of the truck or loading dock to the receiving area with willingness to train and be certified to drive material handling equipment as required by job duty. (Example equipment in the facility includes order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider)
• Maintains a clean work area to help ensure that merchandise remains clean and to help prevent work related injuries
• Has a good overall understanding of DC workflow and can work with minimal guidance
• Separates shipments in the work area by purchase order numbers or suppliers for ease of verification
• Inspects all containers for signs of damage, expiration dates, signs of tampering, or any indications of non-saleable, units count to ensure they match the number indicated on the shipping documents
• Records any shortages, over-shipments, or damaged goods on the shipping document and notifies the appropriate manager of any deliveries that have been refused
• Files all paperwork relating to the receiving function, including purchase orders, receivers, backorders and ship-on-arrival orders
• Complies with all appropriate policies, procedures, safety rules and regulations
• Must be able to work overtime, when necessary, and participate in periodic physical inventory counts
• Follow established Standard Operating Procedures (SOP's) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building, and wrapping pallets, packing, loading, and preparing the orders for shipment
• Able to work well independently or as a member of a team
• A self-starter, organized, detail oriented, analytical, motivated, and capable problem solver
• Complies with all appropriate policies, procedures, safety rules and DEA regulations
• Perform all job duties in accordance with OSHA standards and adhere to all policies, rules, regulations, and procedures set by the organization

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Basic level of proficiency with mathematical skills, strong interpersonal skills
• Ability to lift to 50 pounds
• Ability to work at heights 20-30 ft regularly
• Ability to develop and maintain cooperative working relationships with others
• Ability to use good judgment to carry out detailed instructions
• Ability to learn and effectively use appropriate software for distribution purposes

Preferred Qualifications:

• Excellent customer service skills
• Professionalism and mature sense of accountability
• Must be capable of moving and organizing pharmaceutical product
• Strong organizational and time management skills; detail oriented, with ability to maintain focus with intermittent distractions
• Good written and spoken communication skills including the ability to read and understand the English language for the purpose of reading, shipping and receiving documents and product labels and communication to all levels of personnel
• Previous warehouse experience and comfort at heights up to 30 feet on power equipment
• Applies acquired knowledge and skills to complete standard tasks in a fast-paced environment
• Readily learns and applies new information and methods to work in assigned area
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Work typically involves regular review of output by work lead or supervisor
• Experience with RF scanners and/or QA is preferred
• Ability to work closely with other members of the team
• Ability to multitask and meet deadlines
• Proficient in Microsoft office preferred
• Ability to work under pressure with positive attitude
• Strong attention to detail and the ability to remain flexible and respond to changing priorities while remaining focused on meeting goals with intermittent distractions
• Any assignment given by Manager or Supervisor as directed

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.