Job Summary
The Warehouse Associate strives to exceed customer expectations by ensuring orders are available, accurate, salable and received in a timely manner. This position will demonstrate order fulfillment task goals are conducted accurately, efficiently and safely, while surpassing customer expectations.
Essential Functions
- Order Filling: Picks product from fulfillment center stock according to wave pick list and organizes on cart; pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements; may operate scanners so that the proper order is picked, and inventory is managed accurately.
- Order Checking: Verifies that the item picked matches the item on the invoice by comparing manufacturer name, manufacturer item number, and item description; verifies quantity of items picked matches item quantity on the invoice; for time‑sensitive items, verifies the expiration date is acceptable for shipment to the customer; verifies all items listed on the invoice have been picked; for items that include components, verifies that components are included.
- Packing: Counts quantity of items and verifies the count to the quantity listed on the invoice; matches the ship‑to address or invoice number on the shipping label with the same information on the invoice; selects correct packaging, fills, and labels; follows regulatory guidelines when packing items with regulatory classification; may create proper shipping papers for packages containing hazardous materials.
- Manifests: For packages not auto‑manifested, weighs packages, determines appropriate method of transportation, verifies proper labeling, scans information and applies shipping labels; for packages auto‑manifested, verifies and corrects non‑conforming packages.
- Expeditor: Processes orders requiring special handling as required by branch personnel, sales staff or end‑user.
- Order Processing: Fulfills current or new client orders to achieve client customer satisfaction.
Additional Functions
- Transacts all business in accordance with Patterson Companies' business code of ethics and conduct.
- Aligns with Patterson Companies Purpose, Vision and Values statement.
- Uses assigned warehouse equipment/machinery to perform assigned job.
- Meets/exceeds assigned performance metrics and KPIs.
- Helps maintain an organized, clean and safe warehouse.
- Handles hazardous materials, pesticides, and prescription drugs according to the company’s processes/procedures and all applicable laws and regulations.
- Performs all work in accordance with Company Safety guidelines and procedures, with safety and regulatory compliance.
Required Qualifications
- High School diploma or GED preferred.
- Ability to read, write and count.
- Comprehensive problem‑solving skills.
- Ability to meet deadlines and productivity goals.
Working Conditions
- Directly used equipment: general warehouse equipment, general office equipment, MS Office, shipping and proprietary inventory management software.
- May require training and certification to use forklifts: sit‑down, cherry picker (mobile elevated working platform) and/or Joey forklift (multipurpose order picker that can elevate an operator and can be driven at height to move from task to task).
Physical Demands
- Lift and carry up to 55 pounds; team lift 56 to 100 pounds: continuous, moderate or occasional heavy physical activity.
- Sitting or standing: continuous, moderate or occasional heavy physical activity.
- Use of hands: continuous, moderate or occasional heavy physical activity.
- Stoop, bend or crawl: occasional or frequent moderate physical activity.
- Ascend/descend on a ladder: occasional or frequent moderate physical activity.
Benefits
- Full Medical, Dental and Vision benefits and an integrated Wellness Program.
- 401(k) Match Retirement Savings Plan.
- Paid Time Off (PTO).
- Holiday Pay & Floating Holidays.
- Volunteer Time Off (VTO).
- Educational Assistance Program.
- Full Paid Parental and Adoption Leave.
- LifeWorks (Employee Assistance Program).
- Patterson Perks Program.
The starting hourly rate for this role is 19.50 USD per hour.
EEO Statement: Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.