Warehouse Associate

Shepherd Electric Supply; Frederick (MD); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

401(k) with employer match

Paid vacation and personal time

Competitive hourly pay with growth

Job summary

Shepherd Electric Supply seeks a Warehouse Associate to join our team in Frederick, MD. You will ensure accurate picking, proper replenishment, and clean, organized locations to support on-time order fulfillment.

You will operate pallet jacks and forklifts as needed, count inventory, and align with receiving and shipping teams to keep the floor running smoothly. This is a steady, full-time role with benefits and growth opportunities.

Qualifications

• Attention to detail and accuracy in picking and counts.
• Ability to work across receiving, picking, and shipping tasks.
• Comfort with basic computer tools (email, Excel) and warehouse software.

Responsibilities

• Pick orders accurately from bin locations and verify against documents.
• Support shipping by staging orders timely and neatly.
• Assist receiving by unloading and staging inbound freight.
• Move between picking, receiving, and shipping as priorities change.
• Coordinate with Warehouse Manager on time-critical orders.

Skills

Attention to detail

Reliability

Teamwork

Education

High school diploma or equivalent

Tools

Forklift certification

Pallet jack

Warehouse management system

Job description

About Shepherd Electric Supply

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through.

Our success comes from people who take pride in doing things the right way – safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.

Why This Role Matters

Receiving brings product in. Shipping sends it out. Everything in between happens on the warehouse floor – and that is where the Warehouse Associate — Warehouse Operations works. This role keeps inventory accurate, locations reliable, and product ready to move the moment an order calls for it.

This is not just moving boxes. You are the person who makes sure that when the system says a product is in a bin, it actually is. You pick accurately, replenish before a location runs dry, count what is on the shelf, and step in wherever the branch needs you – at the receiving dock, on the shipping floor, or in the aisles. When the floor is right, every other part of the branch runs on inventory it can trust. When it is not, the error surfaces at the worst possible moment – in front of a customer.

This role is for someone who is steady, flexible, and accurate, who fills the gap without being asked, and who understands that a well-run warehouse floor is what keeps every Shepherd promise moving.

Work Shift and Hours:

• Monday - Friday, 9:00am - 6:00pm

Compensation Details:

• The expected pay rate for this position is starting at $20.00 per hour depending on experience.

How This Role Connects to Our Compass

• We Keep Our Promises: Every pick, count, and bin location you touch backs up a promise Shepherd made to a customer. Right product, right location, right quantity – every time. When the system and the shelf agree, contractors get what they need when they need it.
• We Stay Hungry: You notice the slow pick path, the bin that is always overfilled, the location that never matches the count. You surface the pattern, suggest a better layout or a smarter replenishment habit, and keep looking for ways to make the floor run cleaner.
• We Grow Together: You are the connection between receiving and shipping. You help move freight off the dock, keep pick locations stocked for outbound orders, and pitch in wherever volume spikes. When your communication is clean with both teams, the whole branch moves as one.
• We Own It: You do not walk past a problem. If a count is off, you report it. If product is in the wrong location, you fix it. If something looks wrong, you stop and ask. Ownership on the warehouse floor means the next person can trust what you left behind.
• We Go Above & Beyond: You replenish the pick face before it runs empty, cover the dock when shipping or receiving falls behind, and leave your area better than you found it. You see where the branch needs help and you get there first.

Key Outcomes

Organized by what matters, not just what you do.

Order Picking & Fulfillment Support

• Pick orders accurately from bin locations and confirm every pick against order documents — right product, right quantity, every time

• Support the shipping team by staging picked orders cleanly and on time, especially priority and will-call orders

• Support the receiving team by unloading, staging, and moving inbound freight safely off the dock

• Shift between picking, receiving, and shipping tasks as volume and priorities change throughout the day

• Coordinate with the Warehouse Manager, shipping, and receiving on time-critical orders so nothing waits on the floor

Inventory Accuracy & Cycle Counts

• Perform scheduled cycle counts and spot checks accurately, recording results promptly in the warehouse management system

• Investigate and report count variances and location discrepancies before they cause pick errors downstream

• Treat every inventory discrepancy as a signal, not an inconvenience – flag recurring problems to the Warehouse Manager for root cause review

• Return mispicks, over-pulls, and misplaced product to the correct locations immediately

Put-Away, Replenishment & Location Integrity

• Put received product away accurately to the correct bin locations so it is pickable the same shift it arrives

• Replenish pick locations from overstock before they run empty, so orders never wait on a bare shelf

• Keep bin labels current and locations organized so product is easy to find and easy to count

• Move damaged or unidentifiable product to the designated area and tag it, rather than leaving it in a pick location

Equipment, Safety & Facility

• Operate pallet jacks, hand trucks, and warehouse equipment safely and in compliance with Shepherd standards

• Conduct pre-shift equipment checks and report maintenance needs before they become failures

• Keep aisles, racking, and work areas organized, labeled, and clear of hazards – aisles open, product off the floor

• Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately

Continuous Improvement

• Surface workflow friction, recurring pick errors, or slotting and layout inefficiencies to the Warehouse Manager

• Cross-train on shipping and receiving functions to build team flexibility and cover wherever the branch needs it

• Support onboarding of new warehouse team members by modeling accuracy standards and Shepherd values

What Success Looks Like

After 90 days, you and your Manager should both be able to point to these markers:

• Orders are picked accurately — right product, right quantity — every shift

• Cycle counts are completed on schedule, and variances are reported the same day they are found

• Pick locations are replenished before they run empty, and received product is put away the shift it arrives

• Aisles and work areas are organized, hazards are addressed, and equipment is maintained every shift

• You have surfaced at least one meaningful improvement – a slotting change, a replenishment habit, a count catch – in your first 90 days

• Shipping and receiving can count on you when volume spikes, and the Warehouse Manager trusts that the shelf matches the system

Who Thrives Here

This role is a strong fit if:

• You take ownership of accuracy without being reminded – you do not leave a discrepancy for someone else to find

• You pay attention when the pace is high, especially on the details others rush past

• You treat the warehouse floor like the foundation of inventory accuracy, not just storage space

• You communicate clearly and directly – with your team, with shipping, with receiving

• You stay flexible and steady when you are moved between tasks and priorities shift

• You care about the work being right, not just done

• You want to be part of a team that notices when you do the job well

Qualifications & Requirements

• High school diploma or equivalent required

• Prior warehouse, inventory, or fulfillment experience preferred; motivated entry-level candidates will be considered

• Forklift or pallet jack certification required or ability to obtain within 30 days of hire

• Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred

• Ability to lift up to 60 lbs. regularly and stand for extended periods

• Ability to successfully complete pre-employment screening requirements

Why Join Shepherd Electric Supply

• Competitive hourly pay with opportunity for growth

• Medical, dental, and life insurance

• Prescription drug coverage

• Paid vacation and personal time

• 401(k) with employer match

• Stable organization with over 130 years of industry leadership

• A culture where reliability is noticed, ownership is rewarded, and people come first

• A company scaling into new markets — with real paths to grow with it

Equal Opportunity Employer

Shepherd Electric Supply is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.

Why should you join Shepherd Electrical Supply?

At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.

We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!

Equal Opportunity Employer/Vet/Disabled