Warehouse Associate

Mattress Firm; Charlotte (NC); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, vision plans

Get paid on-demand

Employee discounts

Job summary

Mattress Firm in Charlotte, NC seeks a Warehouse Associate to support daily warehouse operations. You will load and unload deliveries, stage shipments, and keep the stock area organized and safe. The role emphasizes attention to detail, reliability, and teamwork in a fast-paced environment.

Responsibilities include handling inventory, operating warehouse equipment, and ensuring quality checks. On-the-job training is provided, with opportunities for growth within the distribution network.

Qualifications

• High School diploma or equivalent preferred.
• 1+ years general work experience preferred.
• Strong communication, attention to detail, and time management.

Responsibilities

• Load and unload product from delivery trucks and vendor shipments.
• Stage deliveries.
• Store all product in designated location.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Skills

Strong communication

Attention to detail

Time management

Education

High School diploma or equivalent

Tools

PIT - Powered Industrial Trucks

Microsoft Office

Job description

Warehouse Associate

Shift: Friday to Tuesday 9:30 AM – 6:00 PM; Off: Wednesday & Thursday.

Internal applicants must apply through the Mattress Firm Workday system. To view the list of current internal job postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, contact your Talent Acquisition representative.

Join Mattress Firm and have the job of your dreams!

Essential Responsibilities

• Load and unload product from delivery trucks and vendor shipments.
• Stage deliveries.
• Store all product in designated location.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Non‑Essential Responsibilities

• Execute company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

Education

• High School diploma or equivalent preferred

Professional Experience

• 1+ years general work experience preferred

Skills

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently to ensure completion of work.

Knowledge

• General warehouse operations.
• Knowledge of the equipment and function of Powered Industrial Trucks for product relocation and safety inspection.
• Microsoft Office products (preferred).

Physical Demands

• Sitting frequently.
• Standing frequently.
• Walking frequently.
• Talking frequently.
• Hearing frequently.
• Lift or move up to 100 pounds.
• Usage of hands and fingers.
• Reaching with hands and arms.
• Stooping, kneeling, crouching, or crawling occasionally.
• Sight is required to ensure the safety of yourself and others.

Scope

• Work is closely managed and reviewed for accuracy and adequacy. Follows specific, outlined, and detailed directions.
• Under immediate supervision, performs assigned tasks only as instructed, subject to regular check of performance.
• Failure to accomplish results can normally be overcome without significant effect on the organization.
• Contacts are primarily with direct supervisor and others in group or department to give and receive information.

Benefits

• Excellent career growth opportunities through on‑job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription and vision plans.
• Get paid on‑demand.
• Base pay or uncapped commission.
• Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

Compensation

Competitive pay rate of $16.50 – $18.00 per hour. Actual pay is based on documented and verified relevant work experience and does not guarantee employment for any specific period. Additional bonus opportunities may be available at the company’s discretion for eligible roles, including leadership and individual contributor positions.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.