Warehouse Associate

American Freight Furniture & Mattress; Bowling Green (KY); On-site; USD 38,000 - 46,000; Full time

Job summary

American Freight Furniture & Mattress is seeking a Warehouse Associate to efficiently move and manage inventory between dock, sales floor, repair, customer pickup, and delivery. You will unload trailers, stage merchandise, and ensure accurate logging of shipments and receipts.

The role emphasizes safety, teamwork, and attentive customer service, with duties ranging from assembling fixtures to maintaining clean receiving areas and supporting cross-trained sales staff when needed.

Qualifications

• Must be able to lift and move at least 50 pounds.
• Experience in a warehouse or retail environment is helpful.
• Strong willingness to collaborate with the sales team.

Responsibilities

• Fills order requests, stages merchandise and loads for shipments.
• Evaluates products and moves them to designated zones for processing.
• Moves merchandise between dock, stockroom, sales floor, customer pickup or delivery, and removes 'sold' merchandise from the floor.
• Audits and maintains accuracy of the Hold for Merchandise staging area.
• Assembles merchandise and fixtures as needed.
• Processes receipts and logs shipments and deliveries to customers.

Skills

Physical stamina

Customer service

Teamwork

Job description

The Warehouse Associate position exists to ensure effective movement and management of inventory between the dock, sales floor, product repair, customer pickup and delivery. This role ensures the proper evaluation and shipping of merchandise and managing inventory flow. The Warehouse Associate is also responsible to unload trailers (Receiving). Individual contributor within a designated unit.

Job Duties

• Fills order requests, stage merchandise and load for timely shipments (Shipping).
• Evaluates products and moves to designated zones for processing (Receiving).
• Moves merchandise between dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from sales floor.
• Audits and maintains accuracy of HFM (Hold for Merchandise) staging area.
• Responsible for the assembly merchandise.
• Assembles and disassembles fixtures for seasonal flexes or floor plan changes.
• Processes receipts and ensures inventories are controlled, monitored, and logged.
• Creates required documentation to log all shipments and deliveries to customers.
• Ensures customer service through timely, attentive and friendly service during all customer pick-ups and inquiries.
• Reports and responds to Store Management about unsafe and/or unethical conditions.
• Develops "team" environment with the sales floor, providing timely movement of merchandise setting floor to presentation standards.
• Protects Company assets by following company policies and direction for customer pick-up procedures.
• Performs daily housekeeping, including cleaning and straightening, etc.
• Miscellaneous duties as required, including as extra sales help as needed once cross trained.
• Moves merchandise between dock, sales floor, customer pick-up or delivery and removal of 'sold' merchandise from sales floor in a timely manner.
• Maintains safe/clean receiving area.
• Assists customers by delivering items to their car, assisting them in loading and securing of merchandise.

Requirements

• Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment. The Company maintains an internal complaint procedure to address any concerns regarding the hiring process.