Warehouse Admin & Dispatch Coordinator

Express Employment Professionals - Cincinnati East; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Express Employment Professionals is seeking a Warehouse Administrative Coordinator in Grand Rapids, MI. The role supports the daily flow of shipping, receiving, and inventory activity, serving as a liaison between drivers, warehouse staff, and internal systems to keep materials moving accurately.

The position includes first shift hours with pay based on experience, starting around $19/hour. Ideal candidates have strong communication, data entry, and familiarity with shipping paperwork.

Qualifications

• Customer friendly with strong communication skills.
• Experience with bills of lading and shipping paperwork.
• Shipping and receiving knowledge or experience helpful.
• Experience in a warehouse office, logistics, distribution, or shipping clerk role preferred.
• Strong data entry skills with accuracy.

Responsibilities

• Support administrative tasks related to shipping, receiving, and inventory control.
• Answer and direct phone calls.
• Manage email flow and respond to customer and carrier communication.
• Check in and check out drivers and verify paperwork accuracy.
• Manage appointment scheduling for inbound loads and follow up on late or problem appointments.
• Coordinate trailer offloads and dispatch carriers as needed.
• Complete data entry and maintain accurate shipment records.
• Prepare bills of lading, receipts, labels, and other shipping paperwork.
• Work closely with warehouse staff to support material movement.
• Assist with general problem solving related to shipment delays, paperwork issues, and inventory discrepancies.

Skills

Customer service

Communication skills

Data entry

Attention to detail

Attendance reliability

ERP/WMS experience

Multi-tasking

Tools

Synapse

AX

MAVES

SAP

Job description

Express Employment Professionals is seeking a Warehouse Administrative Coordinator in Grand Rapids, MI. The role supports the daily flow of shipping, receiving, and inventory activity, serving as a liaison between drivers, warehouse staff, and internal systems to keep materials moving accurately.

The position includes first shift hours with pay based on experience, starting around $19/hour. Ideal candidates have strong communication, data entry, and familiarity with shipping paperwork.