Wardrobe and Hair Manager

Osfashland; Ashland (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

Osfashland in Ashland, Oregon, is looking for a seasoned manager to oversee wardrobe and hair functions. Responsibilities include managing personnel, ensuring safety compliance, and collaborating with internal teams for show requirements.

The ideal candidate will have at least 5 years in theatrical wardrobe supervision and experience with diverse hair types. This position is full-time and includes working closely with other managers to support the organization's mission.

Strong communication and leadership skills are essential, alongside a commitment to fostering an inclusive working environment.

Qualifications

• 5 years of experience in professional theatrical wardrobe supervision.
• Ability to manage teams and projects in the entertainment industry.
• Experience working with diverse hair textures and skin tones.

Responsibilities

• Manage wardrobe and hair personnel, ensuring adherence to safety protocols.
• Oversee wardrobe and hair functions for shows, ensuring design integrity.
• Collaborate with internal stakeholders regarding wardrobe and hair needs.

Skills

Communication

Conflict resolution

Costume knowledge

Time management

Initiative

Education

High School Graduate or equivalent

Tools

Microsoft Excel

Costume equipment

Job description

Location: Oregon Headquarters (On Site), 15 S Pioneer St, Ashland, OR 97520, USA.

Responsibilities

Manages wardrobe and hair personnel, including but not limited to:

• Oversees Wardrobe Supervisor and Hair & Wig Supervisors who create work assignments and manage the day‑to‑day schedule and workflow.
• Provides materials and equipment needed for wardrobe and hair personnel to successfully open, run, and close a show.
• Ensures wardrobe and hair personnel understand and uphold OSF mission and values.
• Ensures wardrobe and hair personnel understand and adhere to the company handbook, collective bargaining agreement, AEAguidelines and production department guidelines.
• Ensures wardrobe and hair personnel understand and adhere to safety procedures, creating additional safety protocols when necessary.
• Ensures regular inspections of hair salon and stations, adhering to HLO, Health Licensing Office regulations on safety, sanitization, and infection control.
• Recruits, hires, conducts performance reviews, manages progressive discipline with P&C, and organizes the on‑boarding and off‑boarding processes for wardrobe and hair personnel.
• Performs administrative tasks such as payroll, expense reports, and injury forms.

Exemplify respect and inclusion by:

• Demonstrating and creating an environment where each employee is supported.
• Maintaining a safe and anti‑racist working environment.
• Recognizing micro‑aggressions and interrupting othering behaviors.
• Operationalizing IDEA concepts into organized practice in systems, processes, and problem‑solving techniques.
• Collaborating with other managers to enforce safety policies and keeping up to date with required management‑level training.

Manages the Wardrobe and Hair support of shows. Duties include and are not limited to:

• Organizes and/or ensures organization of all wardrobe and hair functions for individual shows, including working technical rehearsals, troubleshooting, run crew documentation, and show reports.
• Manages all Hair & Wig and understudy fittings with the Director of Stage Management.
• Ensures design integrity and quality control of the costume and hair design throughout the season.
• Ensures the maintenance and organization of wardrobe and hair spaces and equipment.
• Ensures wardrobe and hair follow safety, sanitization, infection control of all workspaces; provides disinfectants and safety equipment.
• Ensures Wig Leads and Key Stylist organize hair/wig inventory, pull, purchase, alter, or manufacture all wigs, hair styles, and facial hair as designed and approved by the Costume Designer. Supervises schedule for hair care and wig maintenance.
• Collaborates with Costume Designer and Wig Leads to create show specific make‑up.
• Collaborates and communicates with the Costume Shop to balance the show requirements with OSF resources to meet show and performer needs safely and efficiently—regarding wig builds, quick changes, understudy fittings and wig fittings, and hair prep or style.
• Develops and advocates for Wardrobe and Hair’s annual labor, material, and capital budgets in the season budgeting process. Manages budgets throughout the year, keeping leadership apprised of any challenges.
• Attends Production Meetings, show specific costume meetings; convenes department meetings and show specific wardrobe and hair meetings.
• Participates and actively engages in Collective Bargaining Agreement negotiations.

Collaborates, coordinates, and communicates with many internal stakeholders about wardrobe and hair functions. Some examples include:

• Costume Shop: regarding costume closure modifications and special care of costumes and wigs, resources, paperwork, load‑out schedule, cleaning and restoring costume rental items, and production transfers.
• Collaborates and resolves pre‑show schedule for hair prep and dressing order, quick change choreography, and on‑stage pre‑sets.
• Stage Management: regarding AEA updates, run crew assignment needs, and show breakdowns; keeping apprised changes to entrances/exits and run times; collaborating closely with quick changes prioritizing crew and actor safety, and specific needs for any given performance, understudy fittings, etc.

Other Duties and Responsibilities

• Responds to after‑hours emergencies and participates in emergency response teams.
• Assists in maintenance, transportation, and cleaning of show and rehearsal costumes, including dry cleaning, as needed.
• Emergency understudy during the run of shows.
• Represents OSF at organizational functions and conferences when requested.
• Advises and/or leads facility maintenance and improvement projects as appropriate.
• Assists Development and Marketing departments (for example, occasional donor events or creating content re: quick changes for social media outlets).
• Other duties as assigned by Costume Director.

Supervision Received

Costume Director

Supervision Exercised

Wardrobe Supervisor, Hair & Wig Supervisors, wardrobe and hair staff.

Required

• Education: High School Graduate or equivalent.
• Work Experience: 5 years of experience in professional theatrical wardrobe, preferably experience supervising projects and/or people in the entertainment industry.

Preferred

• Experience in using industrial and home sewing machines with a variety of fabrics.
• Knowledge or ability to understand regulations detailed in OHA, Oregon Health Authority Cosmetology Safety and Sanitation rules.
• Experience in wig building, wig fronting, dying lace, and with working various adhesive methods.
• Experience in wig building and hair care of Black/African American and multi‑textured hair.
• Experience with special effects on‑stage makeup and prosthetics supporting all skin tones and genders.

Qualifications / Skills

• Ability to communicate effectively both verbally and in writing.
• Ability to effectively address conflict and resolve in a professional manner in line with OSF’s values.
• Knowledge of costume periods, safe work practices, and understanding repertory calendars.
• Thorough knowledge using computer software, including Microsoft Excel, Outlook, Word, SharePoint, and other cloud‑based information sharing systems.
• Proficient in quick‑change choreography for run crew planning with both costumes and hair.
• Demonstrate initiative and tenacity in short‑term and long‑term planning.
• Ability to collaborate and behave in a productive manner with colleagues and staff.
• Ability to adapt and flex to operational changes and new procedures.
• Expertise in organization, time management, and decision making.
• Excellent Inclusion, Equity, Diversity, and Access analysis and inclusive behavior.
• Able to identify and dismantle work systems that uphold and promote systems of white supremacy; to re‑envision and implement new systems that account for equity and promote inclusion in all areas of work.
• Ability to approach relationships with colleagues and staff, particularly those belonging to underrepresented or historically marginalized groups, with an understanding that identity informs every individual’s human experience in a way that may differ from their own personal experience.
• Ability to communicate about body proportions, hair textures and styling, skin tones and identities using respectful and equitable language.

Physical Ability

• Lift and move costumes, wigs, and equipment weighing up to 30 pounds, climb stairs repeatedly, kneel, squat, and bend. Sit and stand for eight hours or more a day.
• Night‑time/overnight and weekend hours are regularly required. The standard work week is Tuesday – Sunday. Long hours are required, especially during technical rehearsals. The ability to respond to emergencies with little notice is required.

Additional Preferred Qualifications

• Experience working with unions and within the context of collective bargaining agreements.
• Attended EDI or anti‑racist trainings.
• Experience working in a repertory environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.