Waiver Care Coordinator (Scioto)

Insight Global (United States); Dayton (OH); On-site; USD 52,000 - 66,000; Full time

Job summary

Insight Global is seeking a Community Based Care Coordinator to coordinate care for Medicare/Medicaid eligible individuals. You will assess medical, behavioral, and social needs in homes or community settings and develop individualized care plans.

You will connect members with resources, coordinate transitions of care, and collaborate with interdisciplinary teams to prevent readmissions while maintaining thorough documentation and advocacy for patient-centered care.

Qualifications

• Must have experience in a healthcare-related profession (e.g., Nursing, Social Work, Counseling, Case Management, Care Coordination).
• Experience coordinating care and transitions of care for dual-eligible populations is highly relevant.
• Knowledge of Medicare/Medicaid programs and community resources is preferred.

Responsibilities

• Coordinate care for Medicare/Medicaid eligible individuals.
• Assess medical, behavioral, functional, and social needs in homes or community sites.
• Develop and update individualized care plans; connect to community resources.
• Lead interdisciplinary teams to coordinate member care and prevent readmissions.
• Document interactions, care plans, and outcomes accurately.
• Advocate for members and empower active participation in care decisions.

Skills

Nursing

Social Work

Counseling

Case Management

Care Coordination

Discharge Planning

Home Health

Community Health Management

Job description

Job Description

DAY-TO-DAY

The Community Based Care Coordinator is responsible for coordinating care for individuals who are eligible for both Medicare and Medicaid. This role works directly with members in their homes or neutral sites to assess medical, behavioral, and social needs, develop individualized care plans, connect members with resources, and coordinate care across providers and community organizations.

Main Responsibilities

Conduct comprehensive member assessments to identify medical, behavioral health, functional, and social needs. Develop, implement, and regularly update individualized care plans. Meet with members in their homes, healthcare settings, offices, and other community locations. Serve as a liaison between members, healthcare providers, community organizations, and other service agencies. Lead and collaborate with interdisciplinary care teams (ICTs) to coordinate member care. Coordinate transitions of care and follow up after hospitalizations or significant health events to help prevent readmissions. Connect members with community resources, including: Housing Transportation Food assistance Social services Other community-based programs. Educate members and families on: Medicare and Medicaid benefits Chronic condition management Medication adherence Preventive care Available healthcare and community services. Monitor member progress, health status, and adherence to the care plan. Collaborate with physicians, specialists, behavioral health providers, state agencies, and community-based organizations. Advocate for members and encourage active participation in healthcare decisions. Maintain accurate documentation of member interactions, care plans, interventions, and outcomes. Identify and address barriers to care. Report suspected abuse, neglect, or exploitation as a mandated reporter when required. Maintain compliance with applicable NCQA and CMSA standards.

Skills and Requirements

Must have experience in a healthcare-related profession, such as:

Nursing Social Work Counseling Case Management Care Coordination Discharge Planning Home Health Community Health Management

Additional Requirements

Candidates must also have:

Valid driver's license Reliable vehicle Verifiable auto insurance Acceptable driver's license record Experience working with dual-eligible Medicare/Medicaid populations Experience with Medicaid and/or Medicare managed care Strong understanding of Medicare and Medicaid programs Knowledge of community resources available to high-risk or complex populations Experience developing and managing individualized care plans Experience collaborating with interdisciplinary healthcare teams Experience conducting assessments in members' homes or community settings Case Management Certification, highly preferred

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].