WAITSTAFF

HarborChase of Naperville; Naperville (IL); On-site; USD 1 - 2; Full time

Job summary

HarborChase of Naperville in Naperville, IL, seeks a front-of-house team member to provide prompt, pleasant dining service to residents and guests. You will help maintain dining areas, monitor safety, and support dietary accommodations while upholding infection-control standards.

The role requires HS or GED and 1 year of front-of-house experience, plus strong communication and a customer-first mindset to serve senior residents with care and professionalism.

Qualifications

• High school education or GED equivalent required.
• Minimum of one year experience in “front of the house operations” within restaurant, hotel, club or similar environment
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
• Knowledge of OSHA regulations
• Knowledge of state food-handling and kitchen regulations
• Must possess a passion to work with and around senior citizens
• Must have patience, tact, and cheerful disposition

Responsibilities

• Maintain or exceed standards of appearance and cleanliness. Maintain personal hygiene and health standards
• Maintain and protect the confidentiality of resident information at all times
• Provide a pleasant dining experience for all community residents, while following instructions to meet their specific dietary needs when necessary
• Responsible for the proper dining set-up of the dining room(s) while meeting or exceeding hospitality and service standards
• Obtain food and supplies for meal service as directed
• Distribute and store clean dishes
• Practice safe, sanitary food handling for food preparation, food holding and service
• Assist in preparation of foods as directed
• Perform cleaning duties in dining room, kitchen, serving areas, cafeteria and storerooms as directed
• Mop floors in areas designated by supervisor
• Practice and observe all safety and loss prevention procedures; adhere to universal precautions and all infection control guidelines
• May perform other duties or fill in for other dining room or wait staff as requested
• The ability to work in a safe and alert manner
• The ability to take ownership for associate’s safety and the safety of the residents
• Must disclose any medication that might impair associate’s ability to perform the job safely or competently.

Skills

Communication

Patience and tact

OSHA knowledge

Food-handling regulations knowledge

Senior citizen care passion

Education

HS or GED

1 year front-of-house experience

Job description

Description

Position Summary:

Responsible for the prompt, pleasant, and efficient service to all community residents visiting dining rooms and activities. Remain aware of the physical appearance of dining rooms and waitress stations. Be watchful for situations that might pose a trip hazard for the residents.

Essential Functions:

• Maintain or exceed standards of appearance and cleanliness. Maintain personal hygiene and health standards
• Maintain and protect the confidentiality of resident information at all times
• Provide a pleasant dining experience for all community residents, while following instructions to meet their specific dietary needs when necessary
• Responsible for the proper dining set-up of the dining room(s) while meeting or exceeding hospitality and service standards
• Obtain food and supplies for meal service as directed
• Distribute and store clean dishes
• Practice safe, sanitary food handling for food preparation, food holding and service
• Assist I preparation of foods as directed
• Perform cleaning duties in dining room, kitchen, serving areas, cafeteria and storerooms as directed
• Mop floors in areas as designated by supervisor
• Practice and observe all safety and loss prevention procedures; adhere to universal precautions and all infection control guidelines
• May perform other duties or fill in for other dining room or wait staff as requested
• The ability to work in a safe and alert manner
• The ability to take ownership for associate’s safety and the safety of the residents
• Must disclose any medication that might impair associate’s ability to perform the job safely or competently.

Non-Essential Functions:

• Leads by example exhibiting the CORE Values through servant leadership
• Must possess a passion to work with and around senior citizens
• Attends required community meetings and participates Life Enrichment activities when able
• Completes all required courses in adherence with HRA University
• Is prompt and able to perform the required duties of the position on a regular, predictable basis
• Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
• Becomes familiar and understands the steps for fire evacuation
• All associates are responsible for maintaining a safe and secure environment for all community residents

Requirements

Qualifications/Skills/Educational Requirements:

• High school education or GED equivalent required.
• Minimum of one (1) year experience in “front of the house operations” within restaurant, hotel, club or similar environment
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts
• Knowledge of OSHA regulations
• Knowledge of state food-handling and kitchen regulations
• Must possess a passion to work with and around senior citizens
• Must have patience, tact, and cheerful disposition

Background Screening Requirement

In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: https://info.flclearinghouse.com