Waiting Room Attendant

CFGC; Palmdale (CA); On-site; USD 17,000 - 22,000; Part time

Job summary

CFGC seeks a Part-Time Bilingual Waiting Room Attendant for our Palmdale site. The role focuses on maintaining order in the waiting room, engaging children in positive activities, and ensuring safety during visits.

Responsibilities include supervising play, organizing materials, assisting with check-ins, and guiding clients to therapy rooms as needed. On-site role with hours Mon-Thu 3:00pm-8:00pm. Likely requires English/Spanish bilingual skills and prior experience with children and families.

Qualifications

• Bilingual in English and Spanish required.
• Experience with children and families in medical/mental health settings preferred.
• Ability to communicate clearly and concisely in written and oral form.
• Maintain confidentiality and build good working relationships.

Responsibilities

• Maintain order in the waiting room and engage children with positives tasks.
• Ensure safety of children and monitor unattended children with staff coordination.
• Organize waiting room materials and coordinate art projects each week.
• Assist with check-ins and escort clients to therapy rooms as needed.
• Other duties as assigned.

Skills

Bilingual English/Spanish

Child & family experience

Effective communication

Education

High School Diploma or equivalent

Job description

We empower children, youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team
• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.

The Position:

We are seeking a Part-Time Bilingual Waiting Room Attendant for our Palmdale site. The Waiting Room Attendant is primarily responsible for maintaining order in the waiting room and engaging the children in positive interactions and appropriate tasks.

What You’ll Do:

• Ensures the safety of all children who are at the Center and temporarily unattended by their parents. Ensures that children do not stand or kneel on any furnishings. Immediately, wipes up all spills and calls facilities assistant when needed.
• Ensures that unattended children remain in the waiting room and are not exploring the halls, stairs, or parking lot. This may be coordinated with the Security Attendant, if needed.
• Supervises play and art activities of the children and intervenes in any potentially dangerous play or inappropriate language between other children or adults in the waiting room. Each week will have an "art project" scheduled for children in the waiting room. Ensures the confidentiality of all clients at all times.
• Brings to the attention of the assigned therapist or Administrative Lead/Supervisor, any information about the child’s behavior that was inappropriate or that needs immediate attention.
• Organizes all materials in the waiting room throughout the day/evening. Checks for inappropriate reading/viewing materials, placing toys, art material in appropriate place/configuration. Coordinates projects for the waiting room bulletin board. Upon leaving, the waiting room is to be neat and organized. Stores all materials in appropriate storage area.
• Assists with checking in clients and guests in the evening and walking clients to therapy rooms, if needed.
• Other responsibilities as assigned.
• Part-time, Hours: Monday - Thursday, 3:00pm - 8:00pm
• Fully onsite

Qualifications

• Bilingual in English and Spanish required.
• Experience working with children and families in a medical, mental health, or developmental center preferred.
• Ability to communicate effectively, clearly, and concisely in an oral and written manner.
• Ability to establish and maintain effective working relationships.
• Must have a good sense of judgment as pertaining to the position.
• Ability to complete projects and reports in a timely manner
• Must be able to maintain confidentiality
• High School Diploma or equivalent required, some college preferred.

We’re building a diverse, inclusive team

• You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace

CFGC promotes professional development and a healthy work-life balance

• Great training/learning opportunities
• Supportive, friendly work environment that prioritizes YOU
• Work-life balance - flexible time off policies
• Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.

*This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.

Equal Opportunity Employer
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