WAITER/WAITRESS (PART TIME)

TouchPoint Support Services; Northlake (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,

Job summary

TouchPoint supports healthcare facilities nationwide and is seeking part-time WAITER/WAITRESS staff in Northlake, IL. The role focuses on greeting guests, taking orders, and delivering meals with accuracy and care. Training emphasizes hospital hygiene, safety, and excellent service to patients, families, and visitors.

Competitive hourly pay, flexible evenings, and opportunities to grow within a mission-driven hospitality team dedicated to compassionate care. Online applications are accepted only.

Qualifications

• Requirement: Previous experience is preferred but not required.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Skills

Communication skills

Guest service

Job description

• We are hiring immediately for part time WAITER/WAITRESS positions.


• Address: Ascension Living - 420 North Wolf Road, Northlake, IL 60164. Note: online applications accepted only.


• Schedule: Part time schedule. Monday through Saturday, 3:30 pm to 7:00 pm. Sundays and holidays, 10:30 am to 2:00 pm. More details upon interview.


• Requirement: Previous experience is preferred but not required.


• Fixed Pay Rate: $15.00 per hour

TouchPoint

• We are hiring immediately for part time WAITER/WAITRESS positions.


• Address: Ascension Living - 420 North Wolf Road, Northlake, IL 60164. Note: online applications accepted only.


• Schedule: Part time schedule. Monday through Saturday, 3:30 pm to 7:00 pm. Sundays and holidays, 10:30 am to 2:00 pm. More details upon interview.


• Requirement: Previous experience is preferred but not required.


• Fixed Pay Rate: $15.00 per hour

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.


• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.


• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.


• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.


• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.


• Collects tickets and follow proper cash-handling procedures.


• Promotes a clean, safe and neat environment for guests.


• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.


• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.


• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.


• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.


• Works with staff of other departments to perform job duties during special events and functions.


• Performs other duties as assigned.

Associates At Touchpoint Are Offered Many Fantastic Benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan


• Associate Shopping Program


• Health and Wellness Programs


• Discount Marketplace


• Identity Theft Protection


• Pet Insurance


• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical


• Dental


• Vision


• Life Insurance/AD


• Disability Insurance


• Commuter Benefits


• Employee Assistance Program


• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Touchpoint maintains a drug-free workplace.