WAITER/WAITRESS (ON CALL)

Flik Hospitality Group; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Free meals

Uniforms

Laundering service

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Flexible Spending Accounts

Job summary

Flik Hospitality Group is hiring on-call waiter/waitress staff for Emirates Logan at 500 Terminal E, East Boston, MA 02128. The role requires previous 1 year of experience and offers a fixed pay rate of $23.00 per hour with on-call scheduling from 3:00 pm to 11:15 pm.

Online applications are accepted only, with perks including free meals and uniforms. Associates enjoy a range of benefits and training, and the company emphasizes teamwork, hospitality, and career growth within a diverse and

Qualifications

• Previous 1 year of experience required.

Responsibilities

• Greet guests warmly and take food and beverage orders following steps of service.
• Deliver food promptly and maintain sanitation standards; assist with guest requests.
• Advise guests on menu items and accommodate dietary preferences and allergies.
• Communicate orders to back-of-house and coordinate special requests.
• Maintain professional conduct and flexible, patient interaction with guests and staff.
• Handle tickets and follow cash-handling procedures.
• Promote a clean, safe dining environment and uphold privacy of guest information.
• Address complaints or issues promptly and relay to supervisor.

Skills

Experience required

Job description

• We are hiring immediately for on call WAITER/WAITRESS positions.
• Location: Emirates Logan - 500 Terminal E, East Boston, MA 02128. Note: online applications accepted only.
• Schedule: On call schedule. Days may vary, 3:00 pm to 11:15 pm. Further details upon interview.
• Requirement: Previous 1 year of experience required.
• Internal Employee Referral Bonus Available
• Fixed Pay Rate: $23.00 per hour.

Flik Hospitality Group

Free meals, uniforms and laundering service available at select locations.

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

What makes FLIK click?

Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Associates At FLIK Are Offered Many Fantastic Benefits

Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_FlikHospitality.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.