WAITER/WAITRESS (FULL TIME AND PART TIME)

Chartwells Higher Education Dining Services; Scranton (Lackawanna County); On-site; USD 14,000 - 21,000; Part time

Benefits offered by this job

Retirement plan

Health and wellness programs

Employee discounts

Paid time-off benefits

Job summary

Chartwells Higher Education Dining Services in Lackawanna County, Scranton, is seeking dedicated staff to take and deliver food and beverage orders to dining room guests. Candidates will need prior server experience and excellent communication skills to provide outstanding service.

This role offers full‑time and part‑time options, with benefits including retirement plans and health programs. Compensation starts at $2.83 per hour, plus tips.

Qualifications

• Prior server experience is required.
• Demonstrates ability to get along well with others.
• Maintains a clean, safe environment.

Responsibilities

• Greet guests warmly and take orders efficiently.
• Deliver food promptly and maintain sanitation standards.
• Address complaints and maintain dining room standards.

Skills

Prior server experience

Exceptional communication skills

Job description

Job Summary

Takes food and beverage orders and efficiently delivers items to dining room guests.

Requirements

• Prior server experience required.

Essential Duties and Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Compensation

Fixed pay rate of $2.83 per hour plus tips. Internal employee referral bonus available.

Benefits

Full‑time and part‑time positions offer a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, choice auto and home program.

Full‑time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws. Paid time‑off benefits information is available online at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_GourmetDining.pdf.

Applications

Applications are accepted on an ongoing basis.

Equal Opportunity Employer

Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. While this is intended to be an accurate reflection of the position posted, the company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/.

Gourmet Dining maintains a drug‑free workplace.