WAITER/WAITRESS (FULL AND PART TIME)

Compass Group USA; Chicago (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Wolfgang Puck Catering in Chicago is hiring for both full- and part-time WAITER/WAITRESS positions. Location at University of Chicago; schedule includes Monday through Sunday and hours may vary. Two years of serving experience is required.

As part of Compass Group USA, the team offers a comprehensive benefits package and opportunities for growth through mentorship and development. A strong focus on guest satisfaction and teamwork guides daily operations.

Qualifications

• Two years of previous serving experience is required.

Responsibilities

• Greet guests warmly in dining room and take orders with efficient service.
• Deliver food and beverages promptly while maintaining safe handling and sanitation standards.
• Explain menu items and ingredients; accommodate preferences and dietary needs when possible.
• Coordinate with back-of-house staff to ensure correct orders and special requests.
• Maintain clear communication and a positive attitude with guests and staff.
• Collect tickets and follow proper cash-handling procedures.
• Keep dining area clean, organized, and compliant with sanitation standards.

Skills

Waiter/Waitress experience

Customer service

Cash handling

Job description

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• We are hiring immediately for full and part time WAITER/WAITRESS positions.
• Location: University Of Chicago - 450 North Cityfront Plaza Drive, Chicago, IL 60611. Note: online applications accepted only.
• Schedule: Full and part time; Monday through Sunday, hours may vary. More details upon interview.
• Requirement: Two years of previous serving experience is required.
• Pay Range $18.50 per hour to $21.00 per hour.

*Internal Employee Referral Bonus Available

Where Passion Meets Purpose - and Careers Come Alive

At Wolfgang Puck Catering, great careers are crafted the same way great food is — with passion, intention, and the right people around you. We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table. Through mentorship, real development, and a clear path to leadership, we're committed to your journey — not just your job title. Come be part of something that challenges and champions you in equal measure.

"I can have the best food, but if we don't have good people, it won't get you very far." — Wolfgang Puck

Success on our team starts with our culture:

• We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
• A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
• Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
• We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
• We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
• We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
• Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.

“I can have the best food, but if we don’t have good people, it won’t get you very far.”

Job Summary

Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.
• Performs other duties as assigned.

Associates at Wolfgang Puck Catering are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.

The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.

The use of slip-resistant shoes and proper lifting techniques.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Wolfgang Puck Catering maintains a drug-free workplace.

Nearest Major Market: Chicago. Job Segment: Food Service, Event Planning, Waiter, Part Time, Hospitality