Waiter/Waitress

Workstream; Hot Springs (AR); On-site; USD 16,531 - 22,041; Full time

Job summary

Workstream is seeking a waiter/waitress to join our team. You will greet guests, take and deliver orders, and ensure a positive dining experience while handling cash and card payments efficiently.

The role requires prior waiter/waitress experience, strong teamwork and communication, and a flexible attitude for shifts. IHOP procedures will guide daily operations.

Qualifications

• Prior experience as a waiter/waitress.
• Teamwork and communication skills.
• Responsible handling of money transactions.
• Ability to multitask and act quickly.
• Flexibility and willingness to work in shifts.
• High school diploma or equivalent.
• Honesty and dependability.
• Attention to detail and positive attitude.

Responsibilities

• Taking orders and delivering food and beverages
• Helping guests with menu recommendations
• Providing an exceptional customer experience
• Greeting, seating, and escorting guests
• Up-selling additional products when appropriate
• Taking orders using software, order slips, or by memorization
• Communicating order details to kitchen staff
• Delivering food and beverages in a timely fashion
• Delivering checks and collecting bill payments
• Cleaning and maintaining the appearance of tables and tableware
• All while following and adhering to standard operating procedures for IHOP

Skills

Teamwork

Communication

Money handling

Multitasking

Customer service

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Job description

Job Description

Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills. The ideal candidate will multitask food and beverage orders and deliveries, while treating guests with attentiveness, patience, and a positive attitude.

In this role, you will greet guests, seat them, help with menu recommendations, take and deliver orders (carry trays), clear tables, and handle cash and credit card transactions. You will also ensure guests are fully satisfied by being friendly, courteous, accommodating, and reliable, and you will act as a problem solver and team player.

Responsibilities

• Taking orders and delivering food and beverages
• Helping guests with menu recommendations
• Providing an exceptional customer experience
• Greeting, seating, and escorting guests
• Up-selling additional products when appropriate
• Taking orders using software, order slips, or by memorization
• Communicating order details to kitchen staff
• Delivering food and beverages in a timely fashion
• Delivering checks and collecting bill payments
• Cleaning and maintaining the appearance of tables and tableware
• All while following and adhering to standard operating procedures for IHOP

Requirements

• Prior experience as a waiter/waitress
• Teamwork and communication skills
• Responsible handling of money transactions
• Ability to multitask and act quickly
• Flexibility and willingness to work in shifts
• High school diploma or equivalent
• Honesty and dependability
• Attention to detail and positive attitude