VP, Senior Lead Business Systems Analyst

TIAA; Charlotte (NC); On-site; USD 136,000 - 180,000; Full time

Job summary

Nuveen, the global investment leader and parent company of TIAA, is seeking a Senior Lead Business Systems Analyst to ensure designed solutions meet business needs and align with the organization’s information systems architecture.

You will work closely with senior leadership, manage large programs, coordinate requirements, testing, and communications to steer multiyear roadmaps and strategic initiatives across Middle & Back Office teams.

Qualifications

• 5+ years of experience leading business analysis in financial services initiatives.
• Ability to map current-state to target-state workflows using Visio/PowerPoint.
• Experience translating business goals into technical requirements for delivery teams.

Responsibilities

• Liaise with operations and technology teams to create business and system requirement documents for BAU and strategic projects.
• Lead integration and UAT testing across multiple applications and stakeholders.

Skills

Financial services experience

Requirements documentation

SQL data extraction

Business to technical translation

Change & release management

Cloud technologies (AWS)

Monitoring tools (Splunk, Dynatrace,.3

Education

Bachelor’s Degree or Equivalent Experience

Tools

Visio

PowerPoint

Autosys

Sterling Integrator

IBM DataStage

Splunk

Dynatrace

CloudWatch

Oracle

SQL Server

MongoDB

Job description

The Senior Lead Business Systems Analyst approves that designed system solutions are appropriate for business needs and consistent with the overall design of the organization’s information systems architecture. Working closely with senior leadership, this job manages large projects, processes and establishes operational plans.

Key Responsibilities and Duties

• Liaise closely with all Middle & Back Office operations and technology application teams to generate business and Eagle application functional requirement documents and design specifications for both BAU and strategic enterprise level projects
• Conduct workshops with technical architects and infrastructure teams to manage solution design delivery and ensure that the product delivery meets the complete business requirements
• Act as a SME and business point of escalation for key production issues
• Document current state functional workflows across the business areas defined in the summary and design end to end strategic workflows meeting key business and operational needs
• Lead the preparation and coordination of integration and user acceptance testing across multiple applications and business stakeholders, ensuring issues are resolved in a pragmatic and timely manner
• Prepare and provide ongoing project communications, reporting status, risks, and issues to the Steering Committees, PMO, and IT leadership
• Manage IT and Operations Stakeholder’s expectations in support of multiyear roadmap projects goals and deliverables
• Assist in creating and managing project plans using Project Management Tools to manage projects related to the functional areas described in the summary section

Educational Requirements

• Bachelor’s Degree or Equivalent Experience Required

Work Experience

• 5 Years Required; 7 Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level 9IC

Required Skills:

• 5 years of experience in the financial services industry leading business analysis for complex, strategically relevant initiatives.
• Ability to document current-state and target-state business functional workflows using tools such as Microsoft Visio and PowerPoint.
• Experience in capturing, clarifying, and documenting business and technical requirements from a range of stakeholders.
• Experience with translating complex business goals into actionable requirements for technical teams, while effectively communicating technical constraints to business leaders.
• Experience proposing strategic improvements, evaluating software tools, and designing new operational workflows, with a strong focus on automation and efficiency
• Experience with Job scheduling tools (like Autosys), File transfer systems (like Sterling Integrator), and ETL tools such as IBM DataStage.
• Experience with production monitoring applications such as Splunk, Dynatrace, and CloudWatch.
• Hands‑on experience with change management, release management, and incident management processes.
• Strong work experience with database technologies like Oracle, SQL Server and MongoDB.
• Experience with Cloud Technologies (AWS, S3, RDS, Glue, VPC, Snowflake Starburst) and supporting applications hosted on cloud.
• Ability to write complex SQL queries to extract and analyze data from large datasets within a Data Mart.
• Experience with messaging services such as IBM MQ and/or Kafka.

Preferred Skills

• Experience working with data lake and data lakehouse architectures.
• Experience to AI tools for production support and enhancement initiatives.
• Solid understanding of business concepts related to Corporate Actions, Trade Processing, Portfolio Accounting, Performance, Reference Data, FactSet, Fund Launch, Tableau Reports, Entity Stream, Derivatives workflows, and Collateral Management.

Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Anticipated Posting End Date:

2026-09-29

Base Pay Range: $136,000/yr – $180,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world’s largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors – all to pursue lasting performance for our clients, our communities and our global economy. Visit to learn more about us.

Our Culture of Impact

At TIAA, we’re on a mission to build on our 100 year legacy of delivering for our clients while evolving to meet tomorrow’s challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients’ lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our , and you can read more about your rights and view government notices .

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