VP, Product Management

Humana; Boston (MA); On-site; USD 350,000 - 550,000; Full time

Job summary

Humana seeks a visionary Vice President of Product Management to lead a strategic portfolio spanning member outcomes, clinical experiences, and business performance.

You will create and govern end-to-end product leadership, guiding discovery through delivery with measurable value, while aligning across risk adjustment, clinical operations, and technology in a matrixed environment. This executive role emphasizes governance, talent development, and scalable product disciplines.

Qualifications

• Fifteen or more years of progressive leadership experience across healthcare, insurance, technology, product management, consulting, or a related industry.
• Eight or more years leading product portfolios, digital products, strategic business capabilities, or enterprise transformation initiatives.
• Experience building or leading product-centered teams and operating models.
• Strong strategic, analytical, and financial judgment, with the ability to make disciplined tradeoffs across customer value, clinical impact, business economics, technology constraints, operational readiness, and regulatory requirements.
• Demonstrated experience leading highly matrixed, cross-functional initiatives that require enterprise influence without direct authority.
• Experience establishing product management disciplines, governance processes, operating models, and talent development practices while driving measurable results.
• Proven ability to influence executive leaders, align cross-functional teams, and lead through ambiguity and organizational change.
• Clear written and verbal communication skills, including the ability to translate complex issues into actionable decisions.

Responsibilities

• Define and lead a multi-year product strategy and roadmap aligned with Humana’s Insurance objectives and the needs of members, clinicians, and business stakeholders.
• Own portfolio investment decisions, including what to build, what not to build, when to invest, and when to stop or retire a product.
• Set measurable customer, clinical, operational, and financial outcomes and hold teams accountable for sustained results.
• Lead customer and market discovery through research, interviews, journey mapping, data analysis, testing, and feedback; translate insights into clear product priorities and testable hypotheses.
• Guide products across the full lifecycle—from discovery and launch through scaling, optimization, and retirement with clear measures for adoption, performance, value creation, and continuous improvement.
• Use MVPs, pilots, rapid prototyping, and iterative development to validate ideas before scaling investment.
• Apply AI, automation, analytics, data products, and digital platforms to improve healthcare experiences, outcomes, affordability, and operational performance.
• Build alignment across risk adjustment, clinical operations, clinical innovation, analytics and technology; clarify decision rights; and accelerate execution in a highly matrixed environment.
• Establish portfolio governance, decision forums, operating rhythms, and product management standards that emphasize outcomes over activity.
• Build, develop, and retain high-performing teams while providing product leadership across QCS. Establish common product management disciplines, standards, governance, and talent development while strengthening product capabilities across the organization.

Skills

Leadership

Strategy

Stakeholder management

Healthcare domain knowledge

Financial judgment

Cross-functional collaboration

Executive communication

Portfolio management

Data-driven decision making

Education

Bachelor’s degree

Master’s degree

MBA

Job description

Become a part of our caring community

Humana is seeking a Vice President of Product Management to lead a strategic portfolio focused on improving healthcare quality and clinical experiences, member outcomes, and business performance across the Insurance Segment.

This executive will build and lead a product organization that translates member and clinical needs into scalable capabilities and measurable improvements in quality, experience, affordability, growth, and operational performance. In addition to leading dedicated product resources, this role will provide leadership across the Quality and Cost Strategy team, establishing common product management standards, governance and talent development practices while driving alignment around shared outcomes. The Vice President will have end-to-end accountability for product vision, strategy, investment decisions, roadmap priorities, execution, and outcomes.

Working across business, clinical, technology, analytics, operations, finance, legal, and compliance teams, this leader will identify the highest-value problems to solve, align teams around clear outcomes, and establish disciplined product practices that move ideas from discovery through delivery and continuous improvement.

Key Responsibilities

• Define and lead a multi-year product strategy and roadmap aligned with Humana’s Insurance objectives and the needs of members, clinicians, and business stakeholders
• Own portfolio investment decisions, including what to build, what not to build, when to invest, and when to stop or retire a product.
• Set measurable customer, clinical, operational, and financial outcomes and hold teams accountable for sustained results.
• Lead customer and market discovery through research, interviews, journey mapping, data analysis, testing, and feedback; translate insights into clear product priorities and testable hypotheses.
• Guide products across the full lifecycle—from discovery and launch through scaling, optimization, and retirement with clear measures for adoption, performance, value creation, and continuous improvement.
• Use MVPs, pilots, rapid prototyping, and iterative development to validate ideas before scaling investment.
• Apply AI, automation, analytics, data products, and digital platforms to improve healthcare experiences, outcomes, affordability, and operational performance.
• Build alignment across risk adjustment, clinical operations, clinical innovation, analytics and technology; clarify decision rights; and accelerate execution in a highly matrixed environment.
• Establish portfolio governance, decision forums, operating rhythms, and product management standards that emphasize outcomes over activity.
• Build, develop, and retain high-performing teams while providing product leadership across QCS. Establish common product management disciplines, standards, governance, and talent development while strengthening product capabilities across the organization.

Required Qualifications

• Bachelor’s degree, Master’s Degree or MBA Preferred.
• Fifteen or more years of progressive leadership experience across healthcare, insurance, technology, product management, consulting, or a related industry, including significant responsibility for strategy, transformation, or business performance.
• Eight or more years leading product portfolios, digital products, strategic business capabilities, or enterprise transformation initiatives.
• Demonstrated accountability for investment decisions, roadmaps, execution, and measurable business outcomes.
• Experience building or leading product-centered teams and operating models.
• Strong strategic, analytical, and financial judgment, with the ability to make disciplined tradeoffs across customer value, clinical impact, business economics, technology constraints, operational readiness, and regulatory requirements.
• Demonstrated experience leading highly matrixed, cross-functional initiatives that require enterprise influence without direct authority.
• Experience establishing product management disciplines, governance processes, operating models, and talent development practices while driving measurable results.
• Proven ability to influence executive leaders, align cross-functional teams, and lead through ambiguity and organizational change.
• Clear written and verbal communication skills, including the ability to translate complex issues into actionable decisions.

Preferred Qualifications

• Advanced degree.
• Medicare Advantage, Medicaid, health plan, or other regulated healthcare experience.
• Experience in provider operations, quality improvement, population health, clinical operations, risk adjustment, care management, or value-based care.
• Track record of building and scaling product organizations
• Experience developing or scaling AI-enabled products, automation, analytics, data products, or digital platforms and translating emerging technology into customer and business value.
• Familiarity with agile product development, human-centered design, experimentation, and modern product operating models

Use Your Skills To Make An Impact

While the primary location for this position is Louisville, KY, additional available locations include; Boston, Chicago, Dallas, Nashville, and New York offices

Scheduled Weekly Hours

40

About Us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.