VP-Marketing Operations and Chief of Staff

Northwestern Mutual; Milwaukee (WI); Sur place; USD 196 000 - 294 000; Plein temps

Résumé du poste

Northwestern Mutual is seeking a senior marketing leader to partner with the Marketing leadership team, Chiefs-of-Staff in adjacent functions, and Finance to align business objectives and budgets, drive execution of priorities, and improve operational efficiency.

You will lead Marketing’s PMO, manage department capacity and budgets, and oversee programs aligned with the MYS plan, roadmap, and strategic vision, while strengthening marketing ROI and cross‑functional collaboration.

Qualifications

• Minimum 15 years of experience in Field Sales & Marketing roles.
• Understanding of sales cycles and product lifecycles and their respective pressures on the marketing organization to drive demand and revenue.
• Persuasive leader with experience driving initiatives with demonstrable outcomes, engaging with executives, and supporting others to articulate a vision.
• Deep analytical and critical thinking skills.
• Strong written and verbal communication skills.
• Prior experience in large, global enterprise organizations; launched and scaled startups, or experience integrating startups in established mature organizations.

Responsabilités

• Lead Marketing Strategy & Measurement: manage annual planning process, strategic roadmap, KPIs, and executive reporting.
• Oversee Program Management and Planning: coordinate cross-functional initiatives and Head of Marketing initiatives across the enterprise.
• Drive Operations and Communications: ensure engagement and change management, internal communications, and leverage strategic assets.
• Oversee Financial Management: maintain budgeting processes and ROI alignment with strategic goals.
• Build Marketing competencies: develop roles, competency assessments, and a Center of Excellence approach.

Connaissances

Leadership

Data-driven

Executive communication

Analytical thinking

Cross-functional collaboration

Sales & Marketing knowledge

Description du poste

Summary

Partner closely with the Marketing leadership team, Chiefs-of-Staff in adjacent functions (Strategy, Field, etc.) and Finance to ensure alignment of business objectives and operational budgets. You will function as an enabler for strategic initiatives, ensuring workstream interlocks, visibility of outcomes, and execution of key priorities, while driving operational efficiencies. Additional responsibilities include leading Marketing’s Program Management Office (PMO), managing departmental capacity and budgets to optimize spending, and executing programs aligned with Marketing’s MYS plan, roadmap, and strategic vision. Additionally, focus on marketing ROI objectives, and provide dependable advice and consultation to the VP and Head of Marketing, leveraging marketing performance data. Play the role of the Head of Marketing’s internal marketing communications lead and support change management initiatives within the department.

Primary Duties & Responsibilities

• Marketing Strategy & Measurement Manage the organization’s annual planning process and strategic roadmap. Lead planning process, track all initiatives and verify execution and dashboard updates as needed, conferring with leadership in determining key performance indicators, scope, and structure of the process. Serve as a trusted advisor to elevate and amplify the Head of Marketing’s capacity, capability, and effectiveness. Function as a sounding board, serve as liaison or proxy when needed, and manage executive communications. Oversee the process to ensure appropriate capture and documentation of marketing’s strategic initiatives – establishing an information protocol across the team. Ensures impact-level marketing measurement and executive reporting on marketing’s contribution to the business.
• Program Management and Planning Create, plan, and facilitate staff meetings to accomplish clear and effective decision making, tracking, and reporting on follow-up actions, providing appropriate messaging in both written & spoken form to ensure cross-functional visibility and collaboration across the organization. Orchestrate the annual marketing planning process (milestones, participants, actions, templates, calendar), ensuring the marketing department’s goals are aligned with the company’s multi-year strategy. Create clarity around emerging initiatives so the team can prioritize and resource them. Manage and coordinate high value, cross-functional initiatives, as well as Head of Marketing initiated special projects across the enterprise.
• Operations and Communications Identify and execute initiatives that contribute to long-term operational excellence, ensuring key projects have clear milestones, success measures, and operational plans. Manage the process to connect employees across the department, from the leadership team to senior leaders to the full team – ensuring regular cadence of engagement and leveraging appropriate strategic assets across the team. Plan and build content for internal communications, all-hands meetings, and operational reviews. Deliver effective change management and communications for technology implementation, data policy, and process re-engineering within marketing. Coordinate opportunities for efficiency by conducting research, benchmarking & analytics, and propose new systems/processes to streamline as needed.
• Financial Management Maintain and oversee team budgeting process, establishing a clear link between strategic goals and budget allocation/ROI. Coordinate budget issues among and across the team to ensure actuals meet targets and liaising with the team’s finance business partner to ensure accuracy.
• Skills Building & Development of Marketing Competencies Participates in the development of team roles & responsibilities matrix, competency assessments, and skills development, as directed by the Head of Marketing Gathers and disseminates internal and external marketing best practices; promotes a Center of Excellence philosophy in growing marketing skills (generalists and specialists) Leads development of marketing curriculum and career growth planning in partnership with HR.

Qualifications

• Minimum 15 years of experience in Field Sales & Marketing roles, demonstrating progressively expansive responsibilities in operations, program and/or process management, financial management, P&L ownership, and/or business leadership
• Understanding of sales cycles and product lifecycles and their respective pressures on the marketing organization to drive demand and revenue B2B, B2C, and B2B2C marketing with experience in field enablement, cross-channel marketing, integration of offline and online advertising, and attribution modeling, marketing mix modeling
• Persuasive leader with experience driving initiatives with demonstrable outcomes, engaging with executives, and supporting others to articulate a vision.
• Deep analytical and critical thinking skills.
• Comfortable using a data-driven approach to assess markets, industries, financial and business models.
• Strong written and verbal communication skills
• Prior experience in large, global enterprise organizations; launched and scaled startups, or experience integrating startups in established mature organizations.

Compensation Range

Pay Range - Start: $196,000.00 Pay Range - End: $294,000.00 This role is eligible for additional short-term and long-term incentive compensation. We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Company Culture

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

At Northwestern Mutual, we believe relationships are built on trust. That our lives and our work matter. These beliefs launched our company over 160 years ago. Today, they're just a few of the reasons why people choose to build careers at Northwestern Mutual. What started in Milwaukee, WI has grown into 7,000+ home office professionals split across 3 campuses: New York City, Franklin and downtown Milwaukee (HQ) - each one bringing with it its own unique talent and culture.

In a company with such a long and storied history, this may be the most exciting and important time to be a part of Northwestern Mutual as we are growing our digital and tech capabilities and are always on the lookout for bright, tech-savvy candidates.

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.