VP, Infrastructure

Aderant North America, Inc.; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Aderant North America, Inc. seeks a Head of Infrastructure to lead global Cloud Operations, DevOps, and Platform Engineering across AWS and Azure.

The role ensures scalable, reliable SaaS hosting for product engineering and customers, balancing single-tenant Sierra deployments with enterprise-wide best practices. The candidate will drive standardized IaC, CI/CD, and platform services while partnering with engineering leadership to improve release velocity and operational accountability.

Qualifications

• 10+ years of experience across Infrastructure, Cloud Operations, and/or DevOps, with significant leadership responsibility.
• Experience leading multiple infrastructure-related functions in a SaaS organization.
• Experience operating large-scale SaaS platforms in cloud environments (AWS and Azure).
• Strong understanding of SRE principles, distributed systems, and high-availability architectures.

Responsibilities

• Define and execute a multi-year infrastructure strategy aligned with product and platform goals.
• Lead and integrate global Cloud Operations and DevOps teams into a cohesive Infrastructure organization.
• Own end-to-end availability, resilience, and performance of customer-facing SaaS environments (Sierra focus).
• Drive operational excellence, incident response, disaster recovery, and business continuity.

Skills

Cloud Ops

DevOps

Platform Engineering

AWS

Azure

Terraform

CI/CD

Docker

Kubernetes

SRE

Executive communication

Education

Bachelor's degree in Computer Science or related field

Tools

Terraform

CloudFormation

ARM/Bicep

GitHub Actions

Azure DevOps

Docker

Kubernetes

AKS/ECS/Fargate

Job description

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the "A" is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the "A". We bring the "A" to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward. Our people are our strength.

Role Overview Aderant is seeking a Head of Infrastructure to serve as a key member of the technology leadership team, reporting directly to the Chief Technology Officer (CTO). This role is responsible for the end-to-end strategy, delivery, and operation of Aderant's global infrastructure platforms across AWS and Microsoft Azure, supporting both product engineering and customer-facing SaaS environments. The Head of Infrastructure will lead multiple global teams, including Cloud Operations (Sierra and platform operations) and DevOps, bringing together currently distributed capabilities into a unified, scalable operating model. A primary focus of this role will be the evolution and reliability of Aderant's Sierra cloud environments, which are predominantly single-tenant deployments, alongside enabling consistent infrastructure, deployment, and operational practices across all products. This leader will establish clear ownership across infrastructure, platform services, DevOps, and cloud operations - driving standardization, reliability, and efficiency while enabling engineering teams to deliver at scale.

Key Responsibilities

• Infrastructure & Organizational Leadership Define and execute a multi-year infrastructure strategy aligned with Aderant's product and platform goals. Lead and integrate global Cloud Operations and DevOps teams into a cohesive Infrastructure organization. Establish clear ownership boundaries and operating models across Infrastructure, DevOps, and Engineering. Build and scale high-performing global teams, including senior leaders across Cloud Operations and DevOps.
• Cloud Operations & Service Reliability (Sierra Focus) Own end-to-end availability, resilience, and performance of all customer-facing SaaS environments. Drive operational excellence across Sierra single-tenant environments, ensuring consistent, high-quality hosting and uptime. Standardize monitoring, alerting, and incident management across all platforms. Lead global incident response, on-call structures, and post-incident review processes. Ensure disaster recovery, backup, and business continuity capabilities.
• DevOps & Engineering Enablement Own and evolve DevOps capabilities across the organization, including CI/CD, deployment pipelines, and environment management. Drive consistency in build, release, and deployment practices across product teams. Enable engineering teams through self-service infrastructure, automation, and standardized tooling. Partner with Engineering leadership to improve developer experience, release velocity, and operational accountability.
• Infrastructure & Platform Engineering Drive standardization of infrastructure provisioning and management through Infrastructure as Code (IaC). Establish reusable platform services and shared infrastructure capabilities across products. Ensure consistency across environments (development, staging, production). Support both single-tenant and multi-tenant SaaS models through scalable infrastructure design.
• Multi-Cloud & Environment Management Define and enforce enterprise standards across AWS and Azure. Oversee capacity planning, performance optimization, and regional infrastructure strategy. Ensure effective workload placement and resource utilization across environments.
• Cross-Functional Leadership Collaborate closely with Product and Engineering leadership to align infrastructure and development practices. Act as a trusted advisor to executive stakeholders on infrastructure strategy, risk, and investment priorities. Drive a culture of accountability, reliability, and continuous improvement across all infrastructure-related teams.

Qualifications

• 10+ years of experience across Infrastructure, Cloud Operations, and/or DevOps, with significant leadership responsibility.
• Proven experience leading multiple infrastructure-related functions (e.g., Cloud Ops, DevOps, Platform Engineering) in a SaaS organization.
• Experience operating large-scale SaaS platforms in cloud environments (AWS and Azure).
• Strong understanding of both operational (SRE/Cloud Ops) and engineering (DevOps/platform) disciplines.
• Experience managing both single-tenant and multi-tenant SaaS environments is highly desirable.
• Deep expertise in: Cloud platforms: AWS and Azure Infrastructure as Code: Terraform (preferred), CloudFormation, ARM/Bicep CI/CD and DevOps tooling (GitHub Actions, Azure DevOps, etc.) Containers and orchestration (Docker, Kubernetes, AKS, ECS/Fargate) Strong understanding of SRE principles, distributed systems, and high-availability architectures.
• Proven ability to build, scale, and lead high-performing global teams, including senior leaders.
• Strong operational and organizational leadership skills, with experience managing large-scale environments.
• Excellent executive communication skills, with the ability to influence C-level stakeholders.
• Bachelor’s degree in Computer Science, Engineering, or related field (advanced degree a plus).
• AWS and/or Azure certifications preferred.

What Success Looks Like

• A unified Infrastructure organization encompassing Cloud Operations and DevOps with clear ownership and accountability.
• High-performing Sierra environments with consistent uptime and operational excellence across all customers.
• Standardized CI/CD, deployment, and infrastructure practices across all product teams.
• Improved developer experience and faster, more reliable software delivery.
• Strong alignment between Infrastructure and Engineering, with clear operating boundaries and shared accountability.

Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations with a mission to help them run a better business. We are motivated by a collective desire to drive the legal industry to the forefront of innovation. With over 2500 clients around the world, including 95 of the top AmLaw 100 firms, we are changing the outside perception of the legal sphere; where there was once resistance to modernization, we are creating a culture that embraces new ideas and technology. At Aderant, the "A" is more than just a letter. It is a representation of how we fulfill our foundational purpose, serving our clients. It embodies our core values and reminds us that to achieve success, every day must start with the "A". We bring the "A" to life by fostering a culture of innovation, collaboration, and personal growth. We encourage our diverse teams to bring their whole selves to work - ideas, experience, and passion - to drive our mission forward. Our people are our strength.