VP, COO, Strategic Technology and Consulting Partners

100 Salesforce, Inc.

San Francisco (CA)

On-site

USD 267,000 - 427,000

Full time

3 days ago

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Benefits offered by this job

Medical

Dental

Vision

Mental health support

401(k)

Stock purchasing program

Paid parental leave

Job summary

Salesforce, Inc. is seeking a senior executive to lead the Global Partnerships organization, overseeing a strategic technology and consulting partner ecosystem and driving GO-TO-MARKET alignment and programs to accelerate growth and AI-enabled value for customers.

The role requires exceptional leadership, deep SaaS and partner program experience, and the ability to influence across Salesforce executives. Travel up to 25% is expected; Bachelor's degree or equivalent experience is required.

Qualifications

Exceptional leadership with ability to influence at all levels.
Exceptional engagement skills, inspiring confidence and alignment at all levels.
Gritty self-starter with significant experience with enterprise application partner ecosystems.
Deep knowledge and experience in the SaaS industry, Partner Programs, Partner Lifecycles, Incentive Programs, Sales Strategy, and third-party vendor teams.
Track record of running or operating a scalable, programmatic go-to-market or partner business.
Experience leading and retaining high-performing teams through go-to-market transformation.
Highly collaborative, with a strong ability to influence and build consensus across teams.
Thrives in fast-paced environments, with ability to prioritize in ambiguity.
Solution-oriented and data-driven, with a continuous learning mindset.
Demonstrates integrity and ethical judgment; passion for using AI to drive partner success.
Advocate of diversity in teams, thought, and perspective.
Ability to travel up to 25% of the year.
Bachelor’s degree or equivalent relevant experience required.

Responsibilities

Transformation initiatives- define and execute the strategic vision for Global SI Partner Center of Excellence and partner programs.
Growth acceleration- operate a scalable partner business driving partner-sourced pipeline.
Consumption and customer success- enable partners to drive AI ROI and adoption.
Go-to-market alignment- build GTM plays with technology, consulting, and AI partners.
Partnerships SME- maintain fluency in Salesforce’s macro ops and partner landscape.
Continuous improvement- evaluate ROI and resource allocation for scalable solutions.
Excellent org-wide leader- present to Salesforce executives and maintain exec networks.
Strategic planning- advise EVP on key initiatives and cross-functional opportunities.
Cross-company coordination- represent partnerships in Ops reviews with other teams.
Culture and engagement- foster inclusive teamwork and high performance.
Why you’ll succeed- identify talent, allocate resources, and drive high-impact outcomes.
Hands-on leadership- roll up sleeves on high-priority initiatives when needed.

Skills

Leadership

Engagement

Enterprise SaaS

Partner ecosystems

Go-to-market

Pipeline generation

NNAOV metric

Consumption-based selling

Strategic planning

Travel 25%

Team leadership

Cross-functional influence

Education

Bachelor’s degree or equivalent experience

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Operations Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is the #1 AI CRM, helping companies become Agentic Enterprises, where humans and AI agents work together to deliver richer, more connected customer experiences. Our unified, open, and trusted platform brings together Agentforce, Data 360, Customer 360, and Slack, so agents don't sit on top of your business; they work alongside your employees, grounded in your data and governed by enterprise-grade trust. We know that delivering enterprise AI results takes an ecosystem. Salesforce works with the leading AI providers and a differentiated network of technology and consulting partners, so customers can deploy and scale trusted AI solutions that deliver durable ROI. Technology partners extend the Salesforce platform . Consulting partners provide the expertise to implement, customize, and scale for measurable outcomes. As COO of our Strategic Technology and Consulting Partners organization, you'll help run the engine that takes the Agentic Enterprise from vision into a customer reality.

Job Description

Transformation Initiatives- Define and execute the strategic vision for our Global SI Partner Center of Excellence (CoE), SI Partner Program, and SI Partner investment program (Catalyst), aligned to the company's go-to-market transformation
Growth Acceleration- Operate a programmatic, scalable partner business that drives partner-sourced and partner-influenced NNAOV and generates quality pipeline every quarter, balancing predictability, efficiency, and growth
Consumption and Customer Success- Enable partners to drive consumption, adoption, and measurable AI ROI, so customer success and expansion reinforce each other
Go-to-Market Alignment- Help simplify specialization and build partner GTM plays that unlock incremental growth with technology, consulting, and AI-provider partners
Partnerships SME - Maintain complete fluency of the Partnerships business landscape, including detailed understanding of Salesforce’s macro ops organizations, and the industry at large related to other partner programs / Marketplaces
Continuous Improvement- Regularly evaluate priorities, associated ROI from partner investments, productivity, and resource allocations. Identifies simple/realistic and scalable solutions that allow the team to move quickly and achieve long-term ecosystem growth and profitability
Excellent Org-wide Leader- Sets pace and expectations for org, delivers compelling presentations that represent the Global Partnerships business to Salesforce executives, and creates and maintains a network and influence with multiple EVPs+ across Salesforce and our partners
Strategic Planning- Advise the EVP of Global Partnerships on key initiatives, identify core themes, develop risk mitigation plans, and connect opportunities across functional areas
Cross Company COO Coordination - Represent the Global Strategic & Consulting Partnerships organization in Ops reviews with Distribution, Product and Engineering COO teams.
Culture and Engagement- Cultivate an inclusive work environment that promotes teamwork, partnership, recognition, mutual respect, participation, employee engagement, and a positive team culture.
Excellent at identifying and nurturing talent and retaining high performers, and appropriately allocating resources of their team to drive the highest impact outcomes
Lead & Drive Individual Contributor Work - Beyond guiding top initiatives that the team supports, this person can roll-up their sleeves and own high priority initiatives through execution as needed

Required Experiences

Exceptional leadership, with a proven ability to influence and make strategic decisions
Exceptional engagement skills, inspiring confidence and alignment at all levels
Gritty self-starter with significant experience with enterprise application partner ecosystems
Deep knowledge and experience in the SaaS industry, Partner Programs, Partner Lifecycles, Incentive Programs, Sales Strategy, and third-party vendor teams
Track record of running or operating a scalable, programmatic go-to-market or partner business, with fluency in pipeline generation, bookings metrics such as NNAOV, and consumption-based selling models
Experience leading and retaining high-performing teams through go-to-market transformation
Highly collaborative, with a strong ability to influence and build consensus across teams
Thrives in fast-paced environments, demonstrating resourcefulness and the ability to succeed in the face of ambiguity while effectively prioritizing and managing competing responsibilities
Solution-oriented and data-driven, with a continuous learning mindset
Demonstrates integrity, high ethical standards, and sound judgment in all decision-making
A passion and proven experience in using AI to drive operational efficiencies and increased partner success
Advocate of diversity in teams, thought, and perspective
Ability to travel up to 25% of the year
Bachelor’s degree or equivalent relevant experience required

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Benefits