VP Commercial Performance

Tech Sales Jobs; Louisville (KY); Hybrid; USD 163,000 - 233,000; Full time

Benefits offered by this job

Health insurance

Bonus program

401k matching

Relocation assistance

Pension

Job summary

BP is seeking a VP of Commercial Performance to own and drive the USCM commercial results across channels in a hybrid office/remote setting. You will partner with the USCM leadership and cross-functional teams to accelerate growth, optimize portfolios, and deliver measurable performance outcomes.

You will lead programs in loyalty, payments, partnerships, and enterprise engagement while building high-performing teams and governance structures.

Qualifications

• Minimum 10+ years in commercial strategy, business performance, or related commercial functions within large-scale consumer/retail environments.
• Proven success leading commercial performance across multi-channels with revenue growth and value creation.
• Experience managing and optimizing complex commercial portfolios with P&L responsibility.

Responsibilities

• Own and drive the commercial performance across the USCM business across multi-channel and brand portfolios.
• Drive revenue growth, profitability, customer acquisition, retention, and lifetime value across portfolios.
• Lead governance processes and intervention frameworks to improve business performance.
• Partner with operations, marketing, digital, finance, and technology to accelerate execution and value realization.
• Identify strategic growth opportunities through customer, market, and performance analytics.
• Influence investments and resource allocation to increase commercial returns and enterprise value.

Skills

Revenue growth

Multi-channel leadership

Loyalty programs

Payments expertise

Partnerships

GM/PM governance

Job description

VP Commercial Performance

Location: United States of America - Illinois - Chicago, US: SSC Louisville

Remote Type: This position is a hybrid of office/remote working

Time Type: Full time

Job Description

Job Family Group

Sales Group

Own and drive the commercial performance across the USCM business working in partnership with the USCM leadership team and XLT to drive outcomes both within business areas and across the multi-channel and brand portfolio.

• Own the performance management of fuels, consumer card, fleet, partnerships, loyalty, payments, and enterprise engagement platforms.
• Drive revenue growth, profitability, customer acquisition, retention, and lifetime value across commercial portfolios.
• Own the organizational engagement, social/site activation and communications team to drive the overall customer, consumer, and business critical communications strategy.
• Own the governance processes, and intervention frameworks to improve business performance.
• Partner across operations, merchandising, marketing, digital, finance, and technology to accelerate execution and value realization.
• Identify and prioritize strategic growth opportunities through customer, market, and performance analytics.
• Influence investment decisions and resource allocation to increase commercial returns and enterprise value creation.
• Lead cross-functional initiatives that strengthen competitive positions, drive innovation, and support long-term business growth.
• Provide executive-level performance insights, strategic recommendations, and action plans to the USCM CEO and leadership team.
• Build and develop high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.

What you will need to be successful

• Minimum of 10+ years in commercial strategy, business performance, customer growth, marketing, loyalty, retail, payments, partnerships, or related commercial functions within large-scale consumer, retail, convenience, fuel, mobility, hospitality, financial services, or multi-site operating environments.
• Proven success leading commercial performance across multi-channels with direct accountability for revenue growth, profitability, market share expansion, customer engagement, and value creation across multiple channels, brands, and customer segments.
• Demonstrated experience managing and optimizing complex commercial portfolios, including loyalty, payments, consumer financial products, fleet, strategic partnerships, and growth programs, with responsibility for significant P&L or gross margin contribution.
• Deep expertise in developing and delivering enterprise-wide commercial strategies that translate business objectives into measurable performance outcomes, including revenue acceleration, customer acquisition, retention, frequency, spend, and lifetime value growth.
• Track record of leading large-scale, cross-functional initiatives involving operations, marketing, merchandising, digital, finance, technology, customer experience, pricing, and commercial organizations to achieve strategic and financial objectives.
• Experience leading business transformation, commercial optimization, or enterprise growth programs within highly complex, matrixed organizations, including governance, change management, capability development, and performance management frameworks.
• Strong understanding of customer engagement ecosystems, including loyalty, CRM, payments, partnerships, personalization, and omnichannel customer journeys.
• Proven ability to establish and oversee robust performance management processes, including critical metric frameworks, forecasting, intervention planning, operating rhythms, and accountability mechanisms that drive sustained business results.
• Experience managing strategic external relationships, including major commercial partners, financial institutions, technology providers, payment networks, loyalty partners, and other growth-oriented alliances.
• Demonstrated success building, leading, and developing high-performing teams, fostering a culture of accountability, innovation, collaboration, inclusivity, and continuous improvement.

Who you will work with

You’ll work with the Chief Merchant, Integrated Performance Leadership across the value chains of US, consumer card/partnerships/fleet teams, loyalty and card platform teams, Operations, Food leadership, Marketing, Digital and Technology, and Finance. This role reports to the USCM CEO.

Why join BP

At BP, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others.

How much do we pay (Base)? ($163,000 - $233,000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting. This position is eligible for US Benefits – Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120-240 hours of vacation per year for full time employees (60-240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select U.S. Benefits. Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Select U.S. Benefits.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Select U.S. Benefits.

As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select U.S. Benefits.

Travel Requirement

Up to 25% travel should be expected with this role.

Relocation Assistance

This role is eligible for relocation within country.

Remote Type

This position is a hybrid of office/remote working.

Skills

Account strategy and business planning, Agility core practices, Business Acumen, Business Analysis, Consultative selling skills, customer and competitor understanding, Customer Profitability, Customer Segmentation, Customer Value Proposition, Digital Fluency, Global Perspective, Internal alignment, market, Negotiating value, Offer and product knowledge, Partner relationship management, Sales forecasting/demand planning, Sector, Stakeholder Management.

Legal Disclaimer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,pleasecontact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.