VP, Business Analyst - HR Technology

SMBC; Charlotte (NC); Hybrid; USD 158,000 - 205,000; Full time

Benefits offered by this job

Hybrid work model

Accommodations during candidacy

Job summary

SMBC Group, a leading global financial group, seeks a Vice President, Business Analyst in Charlotte to align business needs with technology strategies. You will drive requirements, process optimization, and solution delivery for HR tech, including SAP SuccessFactors, across enterprise platforms.

You will partner with business leaders, IT, and vendors to design, implement, and optimize HR solutions, dashboards, and reports.

Qualifications

• Bachelor's degree in Business Administration, Information Systems, HR, Computer Science, or related field.
• 7+ years of business analysis experience supporting enterprise technology initiatives.
• Strong understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
• Experience with HR technology platforms such as SAP SuccessFactors, Workday, Oracle HCM, or similar.
• Proficiency with Excel, Visio, JIRA, Confluence, Tableau, Power BI, or similar tools.
• Strong analytical, problem-solving, communication, presentation, and stakeholder management skills.
• Experience facilitating UAT and system implementations, training, and change management.
• Knowledge of enterprise integrations, HR operations, workforce management, or employee lifecycle processes.

Responsibilities

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and data analysis.
• Evaluate current processes and identify opportunities for improvement, automation, and operational efficiencies.
• Translate business requirements into detailed functional specifications, user stories, workflows, and process documentation for technical teams.
• Act as the primary liaison between business users, technology teams, and external vendors throughout the project lifecycle.
• Support the design, testing, implementation, training, and deployment of new systems, enhancements, and process improvements.
• Facilitate requirements validation, user acceptance testing (UAT), and issue resolution activities.
• Develop reports, dashboards, metrics, and documentation to support business decision-making and project governance.
• Collaborate within Agile and traditional project delivery frameworks to ensure timely execution and successful outcomes.
• Provide analysis and recommendations to leadership regarding technology capabilities, process optimization, and business solutions.
• Support continuous improvement initiatives across business and technology functions.

Skills

Requirements gathering

SDLC & Agile

HR tech platforms

Stakeholder management

Data analytics

Excel/BI tools

JIRA/Confluence

Tableau/Power BI

Education

Bachelor's degree in Business Administration, Information Systems, HR, Computer Science

Tools

JIRA

Confluence

Tableau

Power BI

Excel

Visio

SAP SuccessFactors

Workday

Oracle HCM

Job description

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network. The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $158,000.00and $205,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The Vice President, Business Analyst serves as a liaison between business stakeholders and technical teams, driving requirements gathering, process analysis, and solution delivery to support strategic initiatives, operational efficiency, and digital transformation efforts. This role partners closely with business leaders, IT teams, and third-party vendors to identify business needs, optimize processes, and implement technology solutions across enterprise platforms, including HR technology applications such as SAP SuccessFactors and related systems.

Key Responsibilities

• Gather, analyze, and document business requirements through stakeholder interviews, workshops, and data analysis.
• Evaluate current business processes and identify opportunities for improvement, automation, and operational efficiencies.
• Translate business requirements into detailed functional specifications, user stories, workflows, and process documentation for technical teams.
• Act as the primary liaison between business users, technology teams, and external vendors throughout the project lifecycle.
• Support the design, testing, implementation, training, and deployment of new systems, enhancements, and process improvements.
• Facilitate requirements validation, user acceptance testing (UAT), and issue resolution activities.
• Develop reports, dashboards, metrics, and documentation to support business decision-making and project governance.
• Collaborate within Agile and traditional project delivery frameworks to ensure timely execution and successful outcomes.
• Provide analysis and recommendations to leadership regarding technology capabilities, process optimization, and business solutions.
• Support continuous improvement initiatives across business and technology functions.

Qualifications and Skills

• Bachelor's degree in Business Administration, Information Systems, Human Resources, Computer Science, or a related field.
• 7+ years of business analysis experience supporting enterprise technology initiatives.Demonstrated experience with requirements gathering, business process mapping, workflow design, and stakeholder management.
• Strong understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and project delivery frameworks.
• Experience working with HR technology platforms, preferably SAP SuccessFactors, Workday, Oracle HCM, or similar enterprise applications.Experience supporting HR technology transformations, enterprise application implementations, or digital modernization initiatives.
• Proficiency with business analysis and reporting tools such as Excel, Visio, JIRA, Confluence, Tableau, Power BI, or similar platforms.
• Strong analytical, problem-solving, communication, presentation, and stakeholder management skills.
• Experience facilitating user acceptance testing (UAT), system implementations, training, and change management activities.
• Knowledge of enterprise integrations, HR operations, workforce management, or employee lifecycle processes.
• Experience with data analysis, reporting, business intelligence, and dashboard development.
• Business Analyst certifications such as CBAP, PMI-PBA, Agile Analysis Certification (AAC), or equivalent are a plus.
• Ability to manage multiple priorities and build effective relationships across all levels of the organization.

SMBC’s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.

SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [e-mail].