VP Asset Servicing

Morgan Stanley; Baltimore (MD); On-site; USD 125,000 - 185,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Paid time off & holidays

Job summary

Morgan Stanley Baltimore is seeking a Vice President Department Manager (P5) to lead centralized operational services across multiple businesses and products. This role oversees the WM Income events lifecycle, drives AI and automation initiatives, and maintains strong governance across teams, including onshore and offshore resources, with a focus on risk controls and cross-functional collaboration.

The ideal candidate has 6+ years in financial operations, experience leading complex programs, and

Qualifications

• 6+ years of relevant experience.
• Series 99 license required or willingness to obtain within 180 days of employment.
• Experience leading complex, cross-functional programs.

Responsibilities

• Manage onshore and offshore teams responsible for WM Income events.
• Lead process redesigns, automation initiatives and governance across multiple teams.
• Drive AI and automation adoption across the unit.
• Engage with fleet product owners on technology roadmap and new market/product processes.
• Provide senior escalation support and broad product knowledge to resolve complex issues.

Skills

Leadership

Program management

Automation

Cross-functional collaboration

Risk & controls

Team management

Process re-engineering

Stakeholder management

Tools

Power Automate

Alteryx

Power BI

UiPath

Job description

This is a Vice President Department Manager position at the P5 job level within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley Baltimore, we support the Firm’s global Technology, Operations, Risk Management, Legal and Compliance, Internal Audit and Finance divisions. Morgan Stanley has been rooted in the Baltimore community since 2003. Our talented and diverse team is one of the largest in the U.S. outside of our New York headquarters and home to industry leading cybersecurity innovation with multiple patents and awards. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. There’s ample opportunity to move across the businesses for those who show passion and grit in their work.

Manage complex processes and/or support significant process management/project efforts including:

• Team Manager for both the on and offshore teams that are responsible for all WM Income events (20 onshore resources and 9 offshore)
• Team management includes people, process and technology related to all income event types impacting the WM platform
• RTB responsibilities for all income events, for all steps in the corporate action event lifecycle (announcement validation, FA/client notifications, elections/preferences, payments and reconciliations)
• Responsible for the service function for the Morgan Stanley, E*Trade and Advisory client channels
• Driving AI and automation adoption and implementation across the teams
• Engage with fleet product owners on the development and roll out of the strategic proprietary asset servicing technology roadmap
• Engage in design and roll out of all new processes and controls related to new markets, products, etc.
• Lead in process re-engineering, improvement, automation, project management and testing across multiple teams, while continually ensuring that a high standard of governance remains in place.
• Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution
• Provide broad product experience to support the resolution of complex issues, and function as a senior point of escalation.
• Directly contribute to the operation and delivery of risk and control processes. Ensure that risks detected across the control framework are mitigated, that Key Risk Indicators (KRIs) are managed and issues appropriately escalated.
• Apply hands on experience from prior roles within a regulated financial institution to shape operating models, controls, and scalability.
• Stay current with industry trends, including digital assets, extended trading, embedding AI into daily processes.
• Strong leadership presence, culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you.
• Proven track record leading complex, cross functional programs with senior level exposure.
• Broad experience in Financial Services Operations with a comprehensive understanding of front to back trade flow and post trade processing.
• Experience in automating operational processes leveraging transformation tools such as Power Automate, Alteryx, Power BI, UiPath
• Highly motivated, self-starter with ability to manage multiple workstreams, and to prioritize effectively
• Experience collaborating with Sales, Advisors, Legal, Risk, Compliance and a diverse range of stakeholders.
• Ability to think commercially, understand the impact of initiatives, risks and operational impacts.
• Ability to address non-standard issues within area of expertise
• At least 6 years' relevant experience would generally be expected to find the skills required for this role
• Series 99 license required or willing to obtain within 180 days of employment

What You Can Expect From Morgan Stanley

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Salary range for the position: $125,000.00 - $185,000.00/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

• Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.

Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.

For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.