VP, Analytics CoE & LoB Enablement

Digital Federal Credit Union; Marlborough (MA); Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with match

Generous PTO and holidays

Employee pricing on lending products

Job summary

First Tech Federal Credit Union is seeking a Vice President of Analytics and LoB Enablement to lead enterprise analytics strategy and delivery. The role drives governance, a modern analytics operating model, and trusted analytics services across the organization.

You will oversee BI platforms, dashboards, self-service, and AI insights, partnering with Data Engineering, Enterprise Data, and AI teams to embed analytics in daily workflows.

Qualifications

• 15+ years in enterprise analytics and BI, with LoB enablement experience.
• 8+ years leading a diverse analytics team including hiring and performance management.
• Proven delivery of analytics products (dashboards, self-service, AI BI) with measurable outcomes.
• Experience translating data into trusted, actionable insights for Lines of Business.
• Experience operating in regulated environments with governance and trust.
• Bachelor's degree; advanced degree preferred.

Responsibilities

• Own enterprise analytics unification, governance, and scalable data-driven analytics.
• Deliver LoB analytics enablement via federated approach and training.
• Own BI ecosystem including dashboards, reporting, self-service, and AI-enabled insights.
• Define enterprise KPIs and metrics with Lines of Business.
• Partner with Data Engineering, Enterprise Data, and AI teams for trusted data foundations.
• Embed analytics into business workflows and decision processes.
• Define and operate a modern analytics operating model and governance standards.
• Drive analytics adoption and data literacy across Lines of Business.
• Reduce legacy debt through platform modernization and consolidation.
• Build and lead high-performing analytics teams.

Skills

Enterprise analytics

BI ecosystems

LoB analytics enablement

People leadership

Executive communication

Data governance

KPI definition

Customer 360

Vendor evaluation

Regulated environments

Education

Bachelor's degree

Tools

Cloud-native platforms (AWS/Azure/GCP)

Job description

Description

The Vice President of Analytics and Line of Business (LoB) Enablement will lead the enterprise-wide strategy and delivery of analytics capabilities that turn data into actionable insights for decision-making and customer value. This role is accountable for enabling Lines of Business through better-together partnership, trusted analytics services, overseeing technical, data, and business intelligence (BI) analysts, and owning the BI ecosystem, including dashboarding, reporting, self-service, and AI-enabled insights. The VP will own the delivery of the business semantic layer in partnership with LoB Data Stewards to ensure consistent interpretation of enterprise data assets and build enterprise-wide trust in analytics. By establishing a modern analytics operating model, this leader will simplify access to actionable insights, accelerate adoption, embed analytics into daily workflows, and advance the organization toward a truly data-driven enterprise.

Here's what you can expect from the job and what you need to be successful:

Job Duties

• Serve as the single-threaded owner for enterprise analytics unification best practices and standards, ensuring consistent, trusted, governed, and scalable data-driven analytics across the organization.
• Share accountability for delivering enterprise unification priorities in close alignment with other enterprise data and technology leaders.
• Create strategy and own the execution of LoB analytics enablement services using federated approach, including training and education on enterprise data assets, common tools, and standards.
• Own the business intelligence (BI) ecosystem, including platforms and all things actionable insights encompassing governed dashboards, reporting, self-service, AI enabled BI etc.
• Serve as the single-threaded owner for the design and delivery of the business semantic layer in partnership with LoB Data Stewards to ensure consistent interpretation of enterprise data assets, build enterprise-wide trust in analytics, and enable LoB for the ongoing stewardship of the business semantic layer.
• Define and implement a framework for enterprise-wide key performance indicators (KPIs) and metrics, partnering with Lines of Business to establish consistent business definitions.
• Partner closely with Data Engineering, Enterprise Data, and AI teams to ensure analytics are built on trusted, governed data foundations.
• Embed analytics into business workflows and decision processes, shifting from passive reporting to proactive, actionable insight-driven decisioning.
• Define and operate a modern analytics operating model with a strong Lines of Business enablement and adoption mindset.
• Establish enterprise-wide analytics governance and quality standards while enabling speed, flexibility, and self-service.
• Drive analytics adoption and data literacy across Lines of Business, with clear linkage to measurable business outcomes.
• Maintain accountability for legacy analytics platform stability and reliability, while executing a deliberate modernization and rationalization strategy.
• Lead the evolution of a scalable, cloud-native analytics platform, applying "right-tool-for-the-job" and design-pattern-driven principles.
• Establish shared KPIs with other data and analytics leaders to measure adoption, quality, and business impact, ensuring clear accountability.
• Drive intentional reduction of legacy technical debt through platform consolidation, modernization, and architectural discipline.
• Build strong, better-together partnerships with business, technology, risk, and operations leaders to embed analytics into day-to-day decision-making.
• Foster a hands-on, delivery-oriented culture focused on reusable capabilities, scalability, and measurable outcomes.
• Define the enterprise analytics operating model, including roles, skills, and talent strategy required to scale capabilities.
• Share accountability with other enterprise data and analytics leaders for day one operational readiness post-merger, minimizing disruption while enabling continuity, scale, and extensibility.
• Evaluate and manage strategic analytics vendors and partners to accelerate delivery while maintaining cost, quality, and risk controls.
• Build, lead, and develop high-performing teams.
  • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Essential Skills

• 15+ years of experience in enterprise analytics, business intelligence, business semantic layer, and LoB analytics enablement. Financial services background preferred.
• 8+ years of experience as a people leader, leading a diverse team including hiring, coaching and performance management
• Proven track record delivering enterprise analytics products (e.g., dashboards, self-service, AI enabled BI insights) that drive measurable business outcomes.
• Demonstrated success translating enterprise data into consumable, trusted, actionable insights for Lines of Business.
• Deep expertise in business intelligence ecosystems, including dashboards, reporting, semantic layers, and governed self-service.
• Experience defining and governing enterprise KPIs, metrics, and business definitions in close partnership with Lines of Business.
• Proven delivery of Customer 360, customer value reporting, and segmentation solutions.
• Strong background partnering with Lines of Business, marketing, product, and digital teams to embed analytics into their daily workflows and decisions.
• Experience operating in regulated or highly governed environments, balancing speed with trust and control.
• Experience in cloud-native (AWS, Azure, or GCP) analytics platforms and consumption patterns in hybrid legacy environments.
• Experience integrating analytics with marketing and digital SaaS platforms (e.g., Adobe Analytics, Google Analytics, Sitecore)
• Product-oriented mindset focused on adoption, usability, and outcomes, not just technical delivery.
• Experience evaluating and managing analytics tools and vendors, aligned with enterprise standards.
• Strong cross-functional leadership and executive communication skills.
• Builder mindset with strong prioritization, accountability, and enablement focus.
• Proven ability to build and lead high-performing analytics, BI, and enablement teams in complex enterprises.
• Required Education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.

Location: Hillsboro, OR 97124 | Marlborough, MA 01752 |(HYBRID)

Target Compensation:$250k - $300k annually + annual bonus

Who We Are:

What makes First Tech different? Click here to learn more!

Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.

Employees are eligible for:

• Traditional medical, dental, and vision coverage
• Generous 401(k) match
• Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
• Paid federal holidays
• Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)

Employment Statements:

First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to [e-mail] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

First Tech is not currently offering Visa transfer/sponsorship for this position.