Volunteer Services Specialist - Uptown Lofts

Coloradocoalition; Denver (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance - HMO or PPO

Dental plans

Vision insurance

Flexible spending accounts

Basic life and AD&D insurance

Employee Assistance Program

403(b) retirement savings matching

Extensive paid time-off

Job summary

The Colorado Coalition for the Homeless seeks a dedicated Volunteer Services Specialist to recruit, onboard, train, and supervise volunteers for the Employment Services program, focusing on AmeriCorps Seniors RSVP. You will coordinate assignments, provide coaching, and ensure compliance with RSVP requirements.

You will collaborate with Employment Services staff and the Associate Director to align volunteer activities with program goals, maintain records, and report on outcomes, while fostering

Qualifications

• Minimum three (3) years of experience in volunteer coordination, nonprofit program support, community engagement, or related human services work.
• Experience scheduling, coordinating, and supporting volunteers or staff in a service-oriented environment.
• Experience in volunteer coordination, nonprofit program delivery, community engagement, or related human services work strongly preferred.

Responsibilities

• Recruit, screen, onboard, train, schedule, supervise, and recognize volunteers supporting the Employment Services program, with a primary focus on the AmeriCorps Seniors RSVP program.
• Coordinate volunteer assignments and schedules in collaboration with Employment Services staff to ensure volunteers are appropriately matched to program needs and client services.
• Provide ongoing communication, support, coaching, and problem-solving to volunteers to promote engagement, retention, and positive volunteer experience.
• Ensure compliance with AmeriCorps Seniors RSVP requirements and applicable federal grant regulations by maintaining volunteer records, tracking service hours, completing required documentation, and supporting grant reporting and program evaluation activities.
• Coordinate volunteer orientation, training, and recognition activities while fostering a welcoming, inclusive, and mission-driven volunteer environment.
• Collaborate with the Associate Director of Employment Services and interdisciplinary staff to identify and implement volunteer-supported activities that enhance client employment readiness and align with program goals.
• Maintain accurate volunteer records and activity data using volunteer management systems and organizational databases and prepare reports as requested.
• Perform other duties as assigned.

Skills

Volunteer coordination

Nonprofit program support

Community engagement

Customer service

Interpersonal skills

Organizational skills

Communication

Microsoft Office

Education

High School Diploma or GED

Associate or bachelor’s degree preferred

Tools

Volunteer management systems

Databases

Job description

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well‑being, and stability of those it serves.

Our Philosophy of Service:

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma‑informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

The Volunteer Services Specialist recruits, onboards, trains, schedules, and supports volunteers serving within the Coalition’s Employment Services program, with a primary focus on the AmeriCorps Seniors RSVP program. In partnership with Employment Services staff, this role coordinates volunteer assignments that support individuals experiencing or at risk of homelessness in preparing for and obtaining employment. The position ensures compliance with AmeriCorps Seniors requirements, including documentation, reporting, and tracking volunteer service activities. Highly collaborative,thisposition works across departments to support effective volunteer engagement aligned with organizational mission and program goals.

• Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.
• Choice of HMO or PPO health insurance coverage options: full‑time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same‑and opposite‑sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time‑off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full‑time employees in their first year.

The effective date for your benefits will be the first of the month following your date of hire.

• Recruit, screen, onboard, train, schedule, supervise, and recognize volunteers supporting the Employment Services program, with a primary focus on the AmeriCorps Seniors RSVP program.
• Coordinate volunteer assignments and schedules in collaboration with Employment Services staff to ensure volunteers are appropriately matched to program needs and client services.
• Provide ongoing communication, support, coaching, and problem‑solving to volunteers to promote engagement, retention, andpositivevolunteer experience.
• Ensure compliance with AmeriCorps Seniors RSVP requirements and applicable federal grant regulations bymaintainingvolunteer records, tracking service hours, completing required documentation, and supporting grant reporting and program evaluation activities.
• Coordinate volunteer orientation, training, and recognition activities while fostering a welcoming, inclusive, and mission‑driven volunteer environment.
• Collaborate with the Associate Director of Employment Services and interdisciplinary staff toidentifyand implement volunteer‑supported activities that enhance client employment readiness and align with program goals.
• Maintainaccuratevolunteer records and activity data using volunteer management systems and organizationaldatabases andprepare reports as requested.
• Perform other duties as assigned.

• Demonstrated ability to create structure, systems, and documentation with minimal supervision.
• Strong interpersonal and customer service skills withdemonstratedemotional intelligence and ability to build respectful, supportive relationships with volunteers and staff.
• Demonstrated attention to detail, accuracy, and strong organizational skills.
• Ability to manage multiple priorities and deadlines in a dynamic, fast‑paced environment.
• Proficiencyin Microsoft Office applications and familiarity with volunteer management systems or database platforms preferred.
• Ability to communicate clearly and effectively across multiple formats with diverse audiences, including staff, volunteers, and program participants.

Education

• High School Diploma or GED required.
• Associate or bachelor’s degree in a relevant field preferred.

Experience

• Minimum three (3) years of experience in volunteer coordination, nonprofit program support, community engagement, or relatedrole in human services.
• Experience scheduling, coordinating, and supporting volunteers or staff in a service‑oriented environment.
• Experience in volunteer coordination, nonprofit program delivery, community engagement, or related human services work strongly preferred.

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a full suite of benefits for our eligible employees and their dependents. We’re proud to offer same‑and opposite‑sex domestic partner coverage.

• Health Insurance - HMO or PPO
• Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
• Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching,
• Extensive paid time‑off, including holidays, sick leave, and vacation

The effective date for your benefits will be the first of the month following your date of hire.

The Colorado Coalition for the Homeless is committed to delivering services, making employment‑related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.